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Cannot access microsoft site/updates and anti virus sites


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3 replies to this topic

#1 gaty

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Posted 10 June 2009 - 02:34 AM

Hi,

I am facing these problems:

Cannot access microsoft sites, cannot update windows and cannot open any anti-virus sites.
Have tried out on IE, Firefox & Chrome.
On rebooting in safe mode, computer shuts down suddenly.
Have tried Malwarebytes,antimalware, could not update. The program did not find anything.

Your help will be highly appreciated.

Best regards
Gaty

Attached Files


Edited by gaty, 10 June 2009 - 02:37 AM.


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#2 aommaster

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Posted 19 June 2009 - 03:17 PM

Hello, gaty.
My name is aommaster and I will be helping you with your log.

I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.
If you have since resolved the original problem you were having would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.

Thanks

Also, you may want to consider tracking this topic by either adding it to your favourites or clicking the Options button at the top of this thread.

Please note that I am in the process of my training so it may take a while for me to get back to you, as each of my fixes need to be checked by a coach first.
  • Download random's system information tool (RSIT) by random/random and save it to your desktop.
  • Double click on RSIT.exe.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
In your next reply, please include the following:
  • RSIT Log

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#3 aommaster

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    I !<3 malware


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Posted 22 June 2009 - 05:02 AM

Hello gaty
Are you still with us?

My website: http://aommaster.com
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Please do not send me PM's requesting for help. The forums are there for a reason : )
If I am helping you and do not respond to your thread for 48 hours, please send me a PM


#4 kahdah

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Posted 24 June 2009 - 06:46 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
Please do not pm for help, post it in the forums instead.

If I am helping you and have not responded for 48 hours please send me a pm as I don't always get notifications.

My help is always free, however, if you would like to make a donation to me for the help I have provided please click here Posted Image




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