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Computer shuts down on internet access or running AVG


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#1 WSF

WSF

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Posted 09 June 2009 - 06:53 PM

I've run AdAware, Spybot and MalwareBytes as well as AVG in Safe Mode with no luck. When running AVG normally the computer shuts down. When accessing the internet the computer shuts down. Please help!!


DDS (Ver_09-05-14.01) - NTFSx86
Run by Lisa Flick at 18:47:58.46 on Tue 06/09/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.612 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\NETGEAR\WPN311\wlancfg5.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Lisa Flick\My Documents\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://login.yahoo.com/config/login_verify...=us&.src=ym
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program

files\yahoo!\companion\installs\cpn0\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Yahoo! IE Suggest: {5a263cf7-56a6-4d68-a8cf-345be45bc911} - c:\program files\yahoo!\search\YSearchSuggest.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google

toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program

files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google

toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb04.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wpn311\wlancfg5.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program

files\java\jre1.6.0_05\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program

files\yahoo!\common\yiesrvc.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} -

hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} -

hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -

hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1233320276067
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1171214650796
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/su2/CTL_V02002/ocx/15031/CTPID.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google

toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: LMIinit - LMIinit.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-7 64160]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-6-5 130936]
R0 si3112r;Silicon Image SiI 3112 SATARaid Controller;c:\windows\system32\drivers\SI3112r.sys [2003-3-12 116264]
R0 SiWinAcc;SiWinAcc;c:\windows\system32\drivers\SiWinAcc.sys [2003-3-12 19240]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-18 325896]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-11-16 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-5-18 108552]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2007-10-9 91136]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-3 908568]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-3 298776]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1005904]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2007-4-17 12992]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2007-10-2 46112]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 AvcPWilo;Adaptec Willow PCI;c:\windows\system32\drivers\avcpwilo.sys [2007-2-11 722144]
R3 C0100Afx;Provides a software interface to control audio effects of VC0100

camera.;c:\windows\system32\drivers\C0100Afx.sys [2007-12-15 143104]
R3 C0100Aud;Provides a software interface to control noise cancellation of VC0100

camera.;c:\windows\system32\drivers\C0100Aud.sys [2007-12-15 93440]
R3 C0100Dev;Creative Camera VC0100 Driver;c:\windows\system32\drivers\C0100Dev.sys [2007-12-15 239968]
R3 C0100Vfx;Creative Camera VC0100 Video VFX Driver;c:\windows\system32\drivers\C0100Vfx.sys [2007-12-15 7168]
R3 Dot4Usb HPH09;Dot4Usb HPH09;c:\windows\system32\drivers\hphius09.sys [2007-12-15 18864]
R3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2007-10-9 23180]
S3 p17filt;p17filt;c:\windows\system32\drivers\p17filt.sys [2006-3-20 1452032]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2009-6-5 348752]
S3 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2009-6-5 1095560]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-06-09 17:24 <DIR> --d----- C:\HijackThis
2009-06-07 19:44 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-06-07 19:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-06-07 19:34 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-07 18:25 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-07 18:13 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-06-07 17:09 <DIR> --d----- c:\docume~1\lisafl~1\mydocu~1\applic~1\Malwarebytes
2009-06-07 17:09 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-07 17:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-07 17:09 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-07 17:09 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-05 19:12 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-06-05 19:12 130,936 a------- c:\windows\system32\drivers\PCTCore.sys
2009-06-05 19:12 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-06-05 19:11 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-06-05 19:11 <DIR> --d----- c:\program files\common files\PC Tools
2009-06-05 19:11 <DIR> --d----- c:\program files\Spyware Doctor
2009-06-05 19:11 <DIR> --d----- c:\docume~1\lisafl~1\mydocu~1\applic~1\PC Tools
2009-06-05 19:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-05-29 15:40 154,624 a------- c:\windows\PEV.exe
2009-05-29 15:13 <DIR> --d----- c:\program files\Auslogics
2009-05-27 19:41 <DIR> --d----- C:\32788R22FWJFW.0.tmp
2009-05-17 16:56 664 a------- c:\windows\system32\d3d9caps.dat

==================== Find3M ====================

2009-05-11 06:23 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-11 06:23 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-11 06:23 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2008-09-16 21:09 78,816 a------- c:\docume~1\lisafl~1\mydocu~1\applic~1\GDIPFONTCACHEV1.DAT
2008-09-12 12:09 4,898,704 a------- c:\program files\LimeWireWin.exe
2008-02-18 19:11 12,727,648 a------- c:\program files\winzip111.exe
2007-10-09 20:05 14,947,816 a------- c:\program files\Orb20SetupUs.exe
2007-10-05 10:41 12,132,128 a------- c:\program files\Install_AIM.exe
2007-05-29 21:00 9,172,376 a------- c:\program files\MahjongEscapeSetup.exe
2007-05-29 20:56 5,997,728 a------- c:\program files\marineemailfree.exe
2006-12-04 12:57 35,232 a------- c:\windows\inf\wpn311\ME_INST.EXE
2006-12-04 12:57 26,112 a------- c:\windows\inf\wpn311\install.exe
2006-07-05 06:33 472,000 a------- c:\windows\inf\wpn311\WPN311.sys
2004-10-01 16:00 40,960 a------- c:\program files\Uninstall_CDS.exe
2003-01-13 20:07 2,399,907 a------- c:\documents and settings\lisa flick\tpa_tm16.exe
2002-04-16 16:37 8,981,440 a------- c:\documents and settings\lisa flick\ar505enu.exe
2006-02-28 07:00 94,784 ---sh--- c:\windows\twain.dll
2008-04-14 05:42 50,688 ---sh--- c:\windows\twain_32.dll
2008-04-14 05:41 1,028,096 a--sh--- c:\windows\system32\mfc42.dll
2008-04-14 05:42 57,344 a--sh--- c:\windows\system32\msvcirt.dll
2008-04-14 05:42 413,696 a--sh--- c:\windows\system32\msvcp60.dll
2008-04-14 05:42 343,040 a--sh--- c:\windows\system32\msvcrt.dll
2008-04-14 05:42 551,936 ---sh--- c:\windows\system32\oleaut32.dll
2008-04-14 05:42 84,992 a--sh--- c:\windows\system32\olepro32.dll
2008-04-14 05:42 11,776 ---sh--- c:\windows\system32\regsvr32.exe
2008-05-18 14:08 32,768 a--sh--- c:\windows\system32\config\systemprofile\local

settings\history\history.ie5\mshist012008051820080519\index.dat

============= FINISH: 18:48:48.60 ===============

Attached Files



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#2 Guest_superbird_*

Guest_superbird_*

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Posted 19 June 2009 - 10:07 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 harrythook

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Posted 22 June 2009 - 09:30 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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