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Windows won't load


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#1 bozario

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Posted 09 June 2009 - 03:46 PM

When I try to boot my computer it shows the dell logo and when that is finished loading all I get is a black screen with a white blinking cursor in the top left corner. What does this mean and can I fix it? It's an inspiron 6000. Thanks.

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#2 fairjoeblue

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Posted 09 June 2009 - 03:51 PM

Turn it on & as soon as the Dell logo goes away start tapping the F8 key.
You should get a screen offering startup options
If you get the screen use the arrow key to hilite "Last known good configuration" & press Enter.

If you don't get the screen restart the unit & go in the BIOS setup [I think it's F2] & see if the hard drive is listed.
If not then it [the HD] has failed.
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#3 bozario

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Posted 09 June 2009 - 04:01 PM

Thanks for the fast reply. I don't get the screen with F8 but under BIOS is says under device info that there is a 80 GB HDD. Is that what you mean or should it be listed somewhere else?

#4 hamluis

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Posted 09 June 2009 - 04:45 PM

Worth reading, Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Louis




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