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unknown infection/virus/malware removal request


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#1 dsegroves

dsegroves

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Posted 09 June 2009 - 03:43 PM

This is my first time to post so I hope I am doing it right. I have Windows XP Pro, Svc pack 3, with Kaspersky Internet Security. About a week ago my Kaspersky console just disappeared. It show to still be active when I look in my Windows Security folder but I cannot access Kaspersky from anywhere on my computer, cannot run the Combofix program, cannot access my system restore, my computer sometimes freezes, sometimes tells me my keyboard is not working properly but I am using it obviously, so what to do? Below I have copied and pasted the DDS log. Would kindly appreciate any help offered! Thanks so much!


DDS (Ver_09-05-14.01) - NTFSx86
Run by HP at 14:58:38.73 on Tue 06/09/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.503.134 [GMT -5:00]

AV: Kaspersky Internet Security *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: Kaspersky Internet Security *enabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\CyberLink\PowerDVD9\PDVD9Serv.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\Common Files\Services\WIAUP.EXE
C:\Program Files\Lexmark 3400 Series\lxcymon.exe
C:\Program Files\Lexmark 3400 Series\ezprint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\lxcycoms.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\HP\Local Settings\Temporary Internet Files\Content.IE5\A6TRGNOQ\dds[1].scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.msn.com
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [cdloader] "c:\documents and settings\hp\application data\mjusbsp\cdloader2.exe" MAGICJACK
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [Weather] c:\program files\aws\weatherbug\Weather.exe 1
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [RemoteControl9] "c:\program files\cyberlink\powerdvd9\PDVD9Serv.exe"
mRun: [PDVD9LanguageShortcut] "c:\program files\cyberlink\powerdvd9\language\Language.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Installaware Automatic Updates] c:\program files\common files\services\WIAUP.EXE
mRun: [lxcymon.exe] "c:\program files\lexmark 3400 series\lxcymon.exe"
mRun: [EzPrint] "c:\program files\lexmark 3400 series\ezprint.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky internet security 7.0\avp.exe"
mRun: [LXCYCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCYtime.dll,RunDLLEntry
IE: Add to Anti-Banner - c:\program files\kaspersky lab\kaspersky internet security 7.0\ie_banner_deny.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky internet security 7.0\SCIEPlgn.dll
Trusted Zone: clickboothlnk.com\www
Trusted Zone: daisurvey.com\www
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/stg_drm.ocx
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://fb.familylink.com/we_are_related/stream/core/lib/AurigmaImageUploader/ImageUploader5.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230147699021
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230147811286
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?e=1242505794278&h=c8831bc9d04fa2caacacdaaa7148d282/&filename=jinstall-6u13-windows-i586-jc.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 85.255.112.215,85.255.112.94
TCP: {676B3404-274B-4B49-893D-5C0265B81F84} = 85.255.112.215,85.255.112.94
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1.0\adialhk.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp\applic~1\mozilla\firefox\profiles\9vjtj3by.default\
FF - plugin: c:\documents and settings\all users\application data\realarcade\npraclient.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

============= SERVICES / DRIVERS ===============

R0 kl1;Kl1;c:\windows\system32\drivers\kl1.sys [2007-4-28 110360]
R1 klif;Klif;c:\windows\system32\drivers\klif.sys [2007-6-27 186640]
R2 {B154377D-700F-42cc-9474-23858FBDF4BD};Power Control [2009/04/15 15:21:58];c:\program files\cyberlink\powerdvd9\000.fcl [2009-2-28 87536]
R3 klim5;Kaspersky Anti-Virus NDIS Filter;c:\windows\system32\drivers\klim5.sys [2007-4-4 24344]
R3 lxcy_device;lxcy_device;c:\windows\system32\lxcycoms.exe -service --> c:\windows\system32\lxcycoms.exe -service [?]
S2 AVP;Kaspersky Internet Security 7.0;c:\program files\kaspersky lab\kaspersky internet security 7.0\avp.exe [2007-6-28 218376]
S2 gupdate1c9bbae1a4f40f8;Google Update Service (gupdate1c9bbae1a4f40f8);c:\program files\google\update\GoogleUpdate.exe [2009-4-12 133104]
S3 Boonty Games;Boonty Games;c:\program files\common files\boonty shared\service\Boonty.exe [2009-4-21 69120]
S3 rt2870;Linksys 802.11n USB Wireless LAN Card Driver;c:\windows\system32\drivers\rt2870.sys [2007-12-14 551680]

=============== Created Last 30 ================

2009-06-09 14:04 <DIR> --d----- c:\windows\system32\NtmsData
2009-06-05 14:51 6,944 ---sh--- c:\windows\system32\drivers\fidbox2.dat
2009-06-05 14:51 1,676 ---sh--- c:\windows\system32\drivers\fidbox2.idx
2009-06-05 14:51 32 ---sh--- c:\windows\system32\drivers\fidbox.idx
2009-06-05 14:51 32 ---sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-05 14:14 82,258 -------- c:\windows\system32\drivers\klin.dat
2009-06-05 14:14 82,258 -------- c:\windows\system32\drivers\klick.dat
2009-06-05 14:14 <DIR> --d----- c:\program files\Kaspersky Lab
2009-06-03 13:07 343 ---shr-- C:\autorun.inf
2009-05-22 07:04 <DIR> --dsh--- c:\documents and settings\hp\IECompatCache
2009-05-19 03:00 <DIR> --d----- c:\program files\MSXML 4.0
2009-05-17 14:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\vsosdk
2009-05-17 13:15 69 -------- c:\windows\NeroDigital.ini
2009-05-17 13:00 <DIR> --d----- c:\program files\Nero
2009-05-17 13:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Nero
2009-05-16 16:40 <DIR> --d----- c:\program files\GameTop.com
2009-05-16 15:30 73,728 -------- c:\windows\system32\javacpl.cpl
2009-05-16 15:30 410,984 -------- c:\windows\system32\deploytk.dll
2009-05-15 14:34 <DIR> --d----- c:\windows\Cache
2009-05-15 14:34 <DIR> --d----- c:\program files\Coupons
2009-05-12 09:00 <DIR> --d----- c:\docume~1\hp\applic~1\SpinTop
2009-05-12 09:00 <DIR> --d----- C:\GameHouse Games
2009-05-12 08:45 <DIR> --d----- c:\docume~1\hp\applic~1\FaxCtr

==================== Find3M ====================

2009-05-06 14:55 4,096 -------- c:\windows\d3dx.dat
2009-04-27 11:30 0 ----h--- c:\windows\system32\drivers\Msft_Kernel_motmodem_01005.Wdf
2009-04-27 11:30 0 ----h--- c:\windows\system32\drivers\MsftWdf_Kernel_01005_Coinstaller_Critical.Wdf
2009-04-15 15:19 29,480 -------- c:\windows\system32\msxml3a.dll
2009-04-14 08:16 87,608 -------- c:\docume~1\hp\applic~1\inst.exe
2009-04-14 08:16 47,360 -------- c:\windows\system32\drivers\pcouffin.sys
2009-04-14 08:16 47,360 -------- c:\docume~1\hp\applic~1\pcouffin.sys

============= FINISH: 14:59:05.10 ===============

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#2 Guest_superbird_*

Guest_superbird_*

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Posted 19 June 2009 - 10:05 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 harrythook

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Posted 22 June 2009 - 09:28 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

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