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Infected with browser redirection


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5 replies to this topic

#1 jeff9705

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Posted 09 June 2009 - 02:52 PM

Seems I'm infected with a browswer redirection malware. Ran HIjackthis. Any assistance on the log file is appreciated.

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#2 DocSatan

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Posted 19 June 2009 - 07:02 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying

our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it

takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the

following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so

far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in

working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect

from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 jeff9705

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Posted 25 June 2009 - 12:02 PM

Tried the DDS. It states it does not support my OS.

#4 PropagandaPanda

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Posted 26 June 2009 - 06:50 AM

Hello.

Can't remember the last time I saw a Windows 2003. Let's see what we can do.

Download and run MalwareBytes Anti-Malware
If you already have MBAM installed, simply update and run a quick scan.

Please download Malwarebytes Anti-Malware setup and to your desktop.
alternate download link 1
alternate download link 2

Refer to the steps given here on installing MalwareBytes, running the scan, and saving the log file (not on using File Assasin).
  • If you have trouble updating, try the other mirror download site.
  • Should the computer in question not be able update using the normal method download the update file from here, using another machine if needed. Simply double click the file to install the updates.
  • If MalwareBytes asks to reboot to remove certain items, do so right away.
Please include the scan logfile in your next reply.

Download and Run OTScanIt
Download OTScanIt[/color] by OldTimer to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt on your desktop.
  • Open the OTScanIt folder and double-click on OTS.exe to start the program. If you are running on Vista then right-click the program and choose Run as Administrator.
  • Check the Scan all users box at the top left.
  • Click the Extras button under "Additional Scans".
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Use the Add Reply button in the forum and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt folder and named OTScanIt.txt.
Download and Run Scan with RootRepeal
We will use RootRepeal to scan for rootkits.
  • Download RootRepeal from the following location and save it to your desktop:
  • Extract RootRepeal.exe from the zip archive.
  • Open RootRepeal.exe on your desktop. If you are using Windows Vista, right click RootRepeal.exe and select Run As Administrator.
  • Click the Report tab.
  • Click the Scan button.
  • Check all six boxes.
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

With Regards,
The Panda

#5 jeff9705

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Posted 05 July 2009 - 05:49 AM

Panda/DocSatan, Thanks for the help. I have since formatted and upgraded to W2K8. There are no longer any issues.

#6 PropagandaPanda

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Posted 05 July 2009 - 08:38 AM

Thanks for letting us know.

Since this issue appears to be resolved, this topic is now closed.
If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
The Panda




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