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safe mode is disabled


  • This topic is locked This topic is locked
3 replies to this topic

#1 sul2005tan

sul2005tan

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  • 5 posts
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  • Local time:03:40 AM

Posted 09 June 2009 - 01:46 PM

Hi every one
I have big problems with MyPC I couldn't enter to safe mode I try to modify options at "msconfig" to boot from safe mode but options are disabled and grayed like this

Posted Image

task manager and regedit are disabled too.

this is combofix report please help



ComboFix 09-06-08.05 - Administrator 06/09/2009 18:56.3 - FAT32x86
Microsoft Windows XP Professional 5.1.2600.2.1256.20.1033.18.447.173 [GMT 3:00]
Running from: c:\documents and settings\Administrator\Desktop\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\DBI.EXE
c:\windows\IE4 Error Log.txt
D:\install.exe

.
((((((((((((((((((((((((( Files Created from 2009-05-09 to 2009-06-09 )))))))))))))))))))))))))))))))
.

2009-06-09 15:40 . 2009-06-09 15:40 -------- d-----w- c:\windows\system32\wbem\snmp
2009-06-09 15:40 . 2009-06-09 15:40 -------- d-----w- c:\windows\system32\xircom
2009-06-09 15:40 . 2009-06-09 15:40 -------- d-----w- c:\windows\srchasst
2009-06-09 15:40 . 2009-06-09 15:40 -------- d-----w- c:\program files\microsoft frontpage
2009-06-09 11:11 . 2009-06-09 11:11 -------- d-sh--w- C:\FOUND.014
2009-06-08 11:23 . 2009-06-08 11:23 -------- d-sh--w- C:\FOUND.013
2009-06-06 16:07 . 2009-06-06 16:07 4096 ----a-w- c:\windows\d3dx.dat
2009-06-06 09:04 . 2009-06-06 09:04 -------- d-sh--w- C:\FOUND.012
2009-06-06 00:50 . 2009-06-06 00:50 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-06-06 00:50 . 2009-05-26 10:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-06 00:50 . 2009-06-06 00:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-06 00:50 . 2009-06-06 00:50 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-06 00:50 . 2009-05-26 10:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-06 00:44 . 2009-06-06 00:44 -------- d-----w- c:\documents and settings\All Users\Application Data\Avg7
2009-06-05 04:58 . 2009-06-05 04:58 -------- d-----w- c:\documents and settings\Administrator\Application Data\Datalayer
2009-06-05 04:58 . 2009-06-05 04:58 -------- d-----w- c:\documents and settings\Administrator\Phone Browser
2009-06-04 20:36 . 2009-06-04 20:36 -------- d-----w- c:\documents and settings\Administrator\Application Data\Media Player Classic
2009-06-04 19:22 . 2009-06-04 19:22 -------- d-----w- c:\program files\Trend Micro
2009-06-04 16:10 . 2009-06-04 16:10 -------- d-sh--w- C:\FOUND.011
2009-06-04 15:57 . 2009-06-04 15:57 -------- d-----w- c:\program files\TryMedia
2009-06-04 14:38 . 2009-06-04 14:38 -------- d-----w- c:\documents and settings\Administrator\Application Data\Nokia
2009-06-04 14:27 . 2009-06-04 14:27 -------- d-----w- c:\program files\DIFX
2009-06-04 14:26 . 2009-06-04 14:27 -------- d-----w- c:\program files\Common Files\Nokia
2009-06-04 14:26 . 2009-06-04 14:26 -------- d-----w- c:\documents and settings\Administrator\Application Data\PC Suite
2009-06-04 14:26 . 2009-06-04 14:26 -------- d-----w- c:\documents and settings\All Users\Application Data\PC Suite
2009-06-04 14:26 . 2009-06-04 14:26 -------- d-----w- c:\program files\Common Files\PCSuite
2009-06-04 14:26 . 2006-05-29 05:26 8704 ----a-w- c:\windows\system32\drivers\nmwcdc.sys
2009-06-04 14:26 . 2006-05-29 05:26 13312 ----a-w- c:\windows\system32\drivers\nmwcdcm.sys
2009-06-04 14:26 . 2006-05-29 05:26 13312 ----a-w- c:\windows\system32\drivers\nmwcdcj.sys
2009-06-04 14:23 . 2006-05-29 05:26 127488 ----a-w- c:\windows\system32\drivers\nmwcd.sys
2009-06-04 14:23 . 2006-05-29 05:26 30720 ----a-w- c:\windows\system32\nmwcdcocls.dll
2009-06-04 14:23 . 2006-05-29 05:26 4608 ----a-w- c:\windows\system32\nmwcdlog.dll
2009-06-04 14:23 . 2006-05-29 05:26 50688 ----a-w- c:\windows\system32\nmwcdcls.dll
2009-06-04 14:23 . 2009-06-04 14:23 -------- d-----w- c:\program files\Nokia
2009-06-04 14:23 . 2009-06-04 14:23 -------- d-----w- c:\documents and settings\All Users\Application Data\Downloaded Installations
2009-06-04 10:27 . 2009-06-04 10:27 -------- d-sh--w- C:\FOUND.010
2009-06-04 06:10 . 2007-09-04 16:56 164352 ----a-w- c:\windows\system32\unrar.dll
2009-06-04 06:10 . 2008-09-16 00:14 3596288 ----a-w- c:\windows\system32\qt-dx331.dll
2009-06-04 06:10 . 2008-09-16 00:12 81920 ----a-w- c:\windows\system32\dpl100.dll
2009-06-04 06:10 . 2004-01-25 16:18 217088 ----a-w- c:\windows\system32\yv12vfw.dll
2009-06-04 06:10 . 2008-09-16 00:11 683520 ----a-w- c:\windows\system32\divx.dll
2009-06-04 06:10 . 2009-06-04 06:10 -------- d-----w- c:\program files\K-Lite Codec Pack
2009-06-04 06:06 . 2009-06-04 06:06 -------- d-----w- c:\program files\Real Alternative
2009-06-04 06:06 . 2009-06-04 06:06 -------- d-----w- c:\program files\Media Player Classic
2009-06-04 06:03 . 2009-06-04 06:03 -------- d-----w- c:\program files\Common Files\xing shared
2009-06-04 06:03 . 2009-06-04 06:03 -------- d-----w- c:\program files\aod
2009-06-04 06:03 . 2009-06-04 06:03 -------- d-----w- c:\program files\Real
2009-06-04 06:03 . 2009-06-04 06:03 -------- d-----w- c:\program files\Common Files\Real
2009-06-04 05:33 . 2009-06-04 05:33 -------- d-----w- c:\windows\Logs
2009-06-04 04:55 . 2009-05-08 11:06 843 ----a-w- C:\changewinxpkey.vbs
2009-06-03 11:41 . 2009-06-03 11:41 -------- d-sh--w- C:\FOUND.009
2009-06-02 16:28 . 2009-06-02 16:28 -------- d-sh--w- C:\FOUND.008
2009-06-02 07:59 . 2009-06-02 07:59 -------- d-sh--w- C:\FOUND.007
2009-05-30 21:18 . 2009-05-30 21:18 -------- d-sh--w- C:\FOUND.006
2009-05-29 18:13 . 2009-05-29 18:13 -------- d-sh--w- C:\FOUND.005
2009-05-28 20:55 . 2009-05-28 20:55 -------- d-sh--w- C:\FOUND.004
2009-05-28 13:28 . 2009-05-28 13:28 -------- d-sh--w- C:\FOUND.003
2009-05-27 16:58 . 2009-05-27 16:58 -------- d-sh--w- C:\FOUND.002
2009-05-27 15:06 . 2000-06-26 07:45 106496 ----a-w- c:\windows\system32\TwnLib20.dll
2009-05-27 15:06 . 2004-07-26 13:16 476320 ------w- c:\windows\system32\ImagXpr7.dll
2009-05-27 15:06 . 2004-07-26 13:16 471040 ------w- c:\windows\system32\ImagXRA7.dll
2009-05-27 15:06 . 2004-07-26 13:16 262144 ------w- c:\windows\system32\ImagXR7.dll
2009-05-27 15:06 . 2004-07-26 13:16 1568768 ------w- c:\windows\system32\ImagX7.dll
2009-05-27 15:06 . 2009-05-27 15:06 -------- d-----w- c:\program files\Common Files\Ahead
2009-05-27 15:06 . 2001-07-09 07:50 229376 ----a-w- c:\windows\system32\NeroCheck.exe
2009-05-27 15:06 . 2009-05-27 15:06 -------- d-----w- c:\program files\Ahead
2009-05-27 15:03 . 2009-05-27 15:03 -------- d-----w- c:\program files\Total Video Converter
2009-05-25 12:47 . 2009-05-25 12:47 -------- d-sh--w- C:\FOUND.001
2009-05-25 03:28 . 2004-08-03 19:58 5504 ----a-w- c:\windows\system32\drivers\MSTEE.sys
2009-05-25 03:28 . 2004-08-03 20:10 10880 ----a-w- c:\windows\system32\drivers\NdisIP.sys
2009-05-25 03:28 . 2004-08-03 20:10 15360 ----a-w- c:\windows\system32\drivers\StreamIP.sys
2009-05-25 03:28 . 2004-08-03 20:10 11136 ----a-w- c:\windows\system32\drivers\SLIP.sys
2009-05-25 03:28 . 2004-08-03 20:10 19328 ----a-w- c:\windows\system32\drivers\WSTCODEC.SYS
2009-05-25 03:28 . 2004-08-03 20:10 85376 ----a-w- c:\windows\system32\drivers\NABTSFEC.sys
2009-05-25 03:28 . 2004-08-03 20:10 17024 ----a-w- c:\windows\system32\drivers\CCDECODE.sys
2009-05-25 03:28 . 2004-08-03 19:58 7552 ----a-w- c:\windows\system32\drivers\MSKSSRV.sys
2009-05-25 03:28 . 2004-08-03 19:58 4992 ----a-w- c:\windows\system32\drivers\MSPQM.sys
2009-05-25 03:28 . 2004-08-03 19:58 5376 ----a-w- c:\windows\system32\drivers\MSPCLOCK.sys
2009-05-25 03:27 . 2004-08-03 21:56 53760 ----a-w- c:\windows\system32\vfwwdm32.dll
2009-05-25 03:26 . 2009-05-25 03:26 -------- d-sh--w- C:\FOUND.000
2009-05-24 19:33 . 2004-06-10 10:48 360448 ----a-w- c:\windows\vsnpstd.exe
2009-05-24 19:33 . 2004-05-06 08:22 53248 ----a-w- c:\windows\system32\dsnpstd.dll
2009-05-24 19:33 . 2005-04-06 13:57 387584 ----a-w- c:\windows\system32\drivers\snpstd.sys
2009-05-24 19:33 . 2009-05-24 19:33 -------- d-----w- c:\program files\Common Files\snpstd
2009-05-24 19:33 . 2005-02-01 16:29 20480 ----a-w- c:\windows\usnpstd.exe
2009-05-24 19:33 . 2004-10-27 13:22 61440 ----a-w- c:\windows\system32\rsnpstd.dll
2009-05-24 19:33 . 2004-09-24 07:58 36864 ----a-w- c:\windows\system32\vsnpstd.dll
2009-05-24 19:33 . 2004-02-16 10:59 61440 ----a-w- c:\windows\system32\csnpstd.dll
2009-05-24 19:23 . 2002-07-03 08:44 126976 ----a-w- c:\windows\amcap.exe
2009-05-24 16:51 . 2009-05-24 16:51 -------- d-----w- c:\windows\Downloaded Installations
2009-05-24 08:45 . 2009-05-24 08:45 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Identities
2009-05-24 04:52 . 2009-05-24 04:52 -------- d-----w- C:\Downloads
2009-05-24 04:51 . 2009-05-24 04:51 -------- d-----w- c:\program files\FlashGet
2009-05-23 23:20 . 2008-01-10 12:15 755027 ----a-w- c:\windows\system32\xvidcore.dll
2009-05-23 23:20 . 2008-01-10 12:16 159839 ----a-w- c:\windows\system32\xvidvfw.dll
2009-05-23 23:20 . 2008-06-12 18:36 7680 ----a-w- c:\windows\system32\ff_vfw.dll
2009-05-23 23:20 . 2004-01-11 21:00 348160 ----a-w- c:\windows\system32\msvcr71.dll
2009-05-23 23:20 . 2003-03-19 02:14 499712 ----a-w- c:\windows\system32\msvcp71.dll
2009-05-23 22:28 . 2009-05-23 22:28 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Google
2009-05-23 22:10 . 2009-05-23 22:10 -------- d-----w- c:\documents and settings\Administrator\Application Data\Skype
2009-05-23 22:09 . 2009-05-23 22:10 -------- d-----w- c:\program files\Google
2009-05-23 22:09 . 2009-05-23 22:09 -------- d-----w- c:\program files\Common Files\Skype
2009-05-23 22:09 . 2009-05-23 22:09 -------- d-----r- c:\program files\Skype
2009-05-23 22:09 . 2009-05-23 22:09 -------- d-----w- c:\documents and settings\All Users\Application Data\Skype
2009-05-23 21:34 . 2009-05-23 21:34 -------- d-s---w- c:\documents and settings\Administrator\UserData
2009-05-23 21:32 . 2009-05-23 21:32 -------- d-----w- c:\documents and settings\Administrator\Contacts
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w- c:\windows\system32\DRVSTORE
2009-05-23 21:31 . 2009-05-23 21:31 -------- d-----w- c:\program files\MSN Messenger
2009-05-23 21:16 . 2009-05-23 21:16 -------- d-----w- c:\program files\Avramovic Web Solutions
2009-05-23 21:16 . 2009-05-23 21:16 -------- d-----w- c:\program files\iColorFolder
2009-05-23 21:08 . 2009-05-23 21:08 -------- d-----w- c:\program files\Common Files\Adobe
2009-05-23 21:01 . 2009-05-23 21:01 -------- d-----w- c:\program files\SiSLan
2009-05-23 21:01 . 1998-01-23 09:22 304128 ----a-w- c:\windows\IsUninst.exe
2009-05-23 21:00 . 2009-05-23 21:00 -------- d-----w- c:\documents and settings\Administrator\WINDOWS

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-27 20:50 . 2009-05-23 20:38 86327 ----a-w- c:\windows\pchealth\helpctr\OfflineCache\index.dat
2009-05-23 21:22 . 2009-05-23 21:22 -------- d-----w- c:\program files\Winamp
2009-05-23 20:59 . 2009-05-23 20:59 -------- d-----w- c:\program files\Silicon Integrated Systems
2009-05-23 20:57 . 2009-05-23 20:57 -------- d-----w- c:\program files\Realtek Sound Manager
2009-05-23 20:57 . 2009-05-23 20:57 -------- d-----w- c:\program files\AvRack
2009-05-23 20:56 . 2009-05-23 20:56 -------- d-----w- c:\program files\Realtek AC97
2009-05-23 20:52 . 2009-05-23 20:52 -------- d-----w- c:\program files\SiS VGA Utilities V3.75
2009-05-23 20:50 . 2009-05-23 20:50 -------- d--h--w- c:\program files\InstallShield Installation Information
2009-05-23 20:50 . 2009-05-23 20:50 -------- d-----w- c:\program files\sisagp
2009-05-23 20:49 . 2009-05-23 20:49 -------- d-----w- c:\program files\Common Files\InstallShield
2009-05-23 20:36 . 2009-05-23 20:36 21640 ----a-w- c:\windows\system32\emptyregdb.dat
2009-03-16 11:18 . 2009-06-04 05:52 69448 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2009-03-16 11:18 . 2009-06-04 05:52 517448 ----a-w- c:\windows\system32\XAudio2_4.dll
2009-03-16 11:18 . 2009-06-04 05:52 235352 ----a-w- c:\windows\system32\xactengine3_4.dll
2009-03-16 11:18 . 2009-06-04 05:52 22360 ----a-w- c:\windows\system32\X3DAudio1_6.dll
.

------- Sigcheck -------

[-] 2006-09-08 22:02 2198144 BA08992ECFB4B23B9204ADD12AB385EA c:\windows\system32\ntkrnlpa.exe

[-] 2006-09-08 20:01 2321024 EF63859E4FD9CB3EC31A111481F4B1B6 c:\windows\system32\ntoskrnl.exe

[-] 2006-09-08 21:48 1690624 41333E52D3F1E31666DEFB397542A31A c:\windows\explorer.exe

[-] 2006-09-09 06:45 207640 0CC2764AC4F0DD9C80EA232BB79A979E c:\windows\system32\wuauclt.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\ctfmon.exe" [2004-08-03 15360]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5748080]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2009-04-16 24264488]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-05-23 39408]
"PcSync"="c:\program files\Nokia\Nokia PC Suite 6\PcSync2.exe" [2006-06-27 1449984]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SiSRaid"="c:\program files\Silicon Integrated Systems\SiSRaidPackage\SRaid.exe" [2006-01-23 950272]
"WinampAgent"="c:\program files\Winamp\winampa.exe" [2006-11-21 35328]
"snpstd"="c:\windows\vsnpstd.exe" [2004-06-10 360448]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 229376]
"SiSPower"="SiSPower.dll" - c:\windows\system32\SiSPower.dll [2006-06-28 49152]
"SoundMan"="SOUNDMAN.EXE" - c:\windows\soundman.exe [2006-06-20 651264]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2004-08-03 15360]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"nlsf"="move" [X]
"tscuninstall"="c:\windows\system32\tscupgrd.exe" [2004-08-03 44544]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Utility Tray.lnk - c:\windows\system32\sistray.exe [2009-5-23 262144]
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2009-5-24 191488]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"= 1 (0x1)
"DisableRegistryTools"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"= 1 (0x1)

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoResolveTrack"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
"UacDisableNotify"=dword:00000001
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
"AntiVirusOverride"=dword:00000001
"AntiVirusDisableNotify"=dword:00000001
"FirewallDisableNotify"=dword:00000001
"FirewallOverride"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"UacDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"e:\\Disks\\Office XP\\SETUP.EXE"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"= c:\\Program Files\\MSN Messenger\\MsnMsgr.Exe
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Common Files\\Adobe\\Calibration\\Adobe Gamma Loader.exe"=
"c:\\Program Files\\Common Files\\Microsoft Shared\\Windows Live\\WLLoginProxy.exe"=
"f:\\games\\Hunter\\MOORHUHN.EXE"=
"c:\\WINDOWS\\system32\\netsh.exe"=
"c:\\Program Files\\Winamp\\winampa.exe"=
"c:\\WINDOWS\\system32\\NeroCheck.exe"=
"c:\\WINDOWS\\system32\\WgaTray.exe"=
"c:\\WINDOWS\\vsnpstd.exe"=
"c:\\WINDOWS\\system32\\sistray.exe"=
"c:\\Program Files\\Silicon Integrated Systems\\SiSRaidPackage\\SRaid.exe"=
"c:\\WINDOWS\\SOUNDMAN.EXE"=
"c:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe"=
"c:\\Program Files\\Google\\Common\\Google Updater\\GoogleUpdaterService.exe"=
"c:\\PROGRA~1\\Nokia\\NOKIAP~1\\LAUNCH~1.EXE"=
"c:\\WINDOWS\\system32\\spider.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\WINDOWS\\system32\\wuauclt.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\iawuw.exe"=
"c:\\DOCUME~1\\ADMINI~1\\LOCALS~1\\Temp\\windyguu.exe"=

R3 abp470n5;abp470n5;\??\c:\windows\system32\drivers\eimoqn.sys --> c:\windows\system32\drivers\eimoqn.sys [?]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-TkBellExe - c:\program files\Real Alternative\Update_OB\realsched.exe
SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.eg/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-09 18:58
Windows 5.1.2600 Service Pack 2 FAT NTAPI

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2264)
c:\windows\system32\msi.dll
c:\windows\system32\SETUPAPI.dll
.
Completion time: 2009-06-09 19:00
ComboFix-quarantined-files.txt 2009-06-09 16:00

Pre-Run: 9,948,553,216 bytes free
Post-Run: 9,981,509,632 bytes free

263

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#2 sul2005tan

sul2005tan
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:03:40 AM

Posted 09 June 2009 - 03:24 PM

please help
===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 09 June 2009 - 11:16 PM.


#3 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 19 June 2009 - 07:01 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying

our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it

takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the

following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so

far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in

working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect

from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#4 teacup61

teacup61

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Posted 25 June 2009 - 02:01 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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