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Cleaning Infected Laptop


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#1 Dopey420

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Posted 09 June 2009 - 01:16 PM

A friend asked me to clean their laptop. Its moving like a slug...

Its an Inspiron 1000
Windows Xp SP3
celeron CPU 2.20 GHz with 224 MB ram :thumbsup:

They have Trend Micro Internet security Pro on it which i have updated.

Last n night i ran the Trend Micro scan which picked up little. Then i ran malwarebytes and adaware to pick up any spyware.
The Malwarebytes scan found Vundo files, which i found is a virus, so i ran the VundoFix but it did not detect anything else.


EDIT: Logs removed...not allowed in this forum

Edited by garmanma, 09 June 2009 - 06:30 PM.


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#2 Derek Ellis

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Posted 09 June 2009 - 02:33 PM

You should do a RAM upgrade.

Try this

http://www.crucial.com/index.aspx

My Mother in law is running an older HP with an Intell Celeron CPU, 512 MB of RAM w/ Windows XP SP3, and its slow as a snail. I cant imagine running anything less than that.

Also, it wouldnt hurt to do a complete reintall of the OS. If you can try to do a backup of the My Documents folder at the very least. Write down a list of all the programs under the All Programs list in the Start Menu.

I would also try running Killdisk as a extra step, before you reintall the OS.

http://www.killdisk.com/

Edited by Derek Ellis, 09 June 2009 - 02:37 PM.


#3 Dopey420

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Posted 09 June 2009 - 02:42 PM

Ya i know the RAM sucks, ill tell them that they should upgrade it.

Id rather not reinstall the OS becuase its not my computer (not my things to delete) and i dont have the disks to do so.

I was hoping to clean up the computer then maybe help them upgrade if they want.

#4 Dopey420

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Posted 09 June 2009 - 03:10 PM

Well i ran combofix and it cleaned up the rest. They really need to get more ram in that laptop :/. Thx for the input

#5 Derek Ellis

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Posted 09 June 2009 - 03:26 PM

Try contacting Dell.

I lost my OS disk, and they sent me a replacement, even out of Warranty.

I belive they will allow you one replacement disk for the life of the system.




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