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Desktop Icons missing captions


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#1 shawnvw

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Posted 09 June 2009 - 10:11 AM

Why is it that my desktop icons have no captions? I can see them when I select the icon to try to Rename it.

From what I've read, this sometimes happens in Vista too, but I haven't found any solutions. It didn't happen for me until I upgraded from 64-bit Vista to 64-bit Windows 7.


Here's a picture of my desktop: http://farm4.static.flickr.com/3621/...b1426a.jpg?v=0

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#2 RonS WINDOWS-TEAM

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Posted 10 June 2009 - 03:57 PM

Here's a fix that might get you on the right track (although it's not specific to Windows 7).

It's a link from the Microsoft Help and Support center that tells you how to go about restoring your icons if they're damaged: http://support.microsoft.com/kb/132668.

Hope this helps!

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Ron S

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#3 shawnvw

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Posted 11 June 2009 - 01:38 PM

I can't find that "color depth" setting in Windows 7, and I don't think the Registry editing is applicable, because I just confirmed that this problem only happens in one of my user accounts, and not the others. (Also, it happens in Safe Mode).

#4 RonS WINDOWS-TEAM

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Posted 14 June 2009 - 07:56 PM

Hmmm.. Let me do some more checking.

Thanks for the additional info.

Cheers
Ron S

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#5 shawnvw

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Posted 21 June 2009 - 12:40 PM

Any progress, Ron?

#6 RonS WINDOWS-TEAM

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Posted 22 June 2009 - 12:22 PM

I found a couple other people with the same issue, but can't seem to find a cause. I'm going ot level this up and see if I can get a colleague to help out. Back with more soon hopefully.

Cheers
Ron S

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