Recently, my Sophos Anti-Virus wasn't running properly. I had a red shield in my system tray saying my anti-virus was not enabled. I tried to enable it however I was unsuccessful. So I decided to uninstall and reinstall Sophos. However, when I tried install the software in only installs the auto-update program and not the actual anti-virus program.
So I tried several system restores back to when Sophos was running perfectly, but this didn't work.
I then completley removed Sophos again and installed avast! free edition so I had a working anti-virus program running. It found a trojan (named JS-downloader if I remember correctly) when performing a rootkit scan. I deleted this and avast! found nothing else during the rest of the rootkit scan and during quick scan.
I thought that maybe the Trojan that avast! found was preventing me installing Sophos. So I attempted to reinstall Sophos again, however the same thing occured and only the Auto Update was installed.
I have also ran a scan with Malwarebytes' which found nothing.
I'm suspecting there is something lurking on laptop that is preventing me from installing/enabling Sophos, however I am not an expert at these things and would be grateful of your help.
Thanks for any help,
Edit: I think this may be better suited in the Anti-Virus software section. If a moderator feels it is suitable to move it to that section I would be very grateful.
Edited by tom_h1991, 09 June 2009 - 11:31 AM.