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"the ntvdm cpu has encountered an illegal instruction."


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2 replies to this topic

#1 Bigbuhoy

Bigbuhoy

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  • Local time:12:50 PM

Posted 08 June 2009 - 10:07 PM

Hi i think my computer was comprimised the other day i had gotten on and my background had changed and nothing seemed to be working properly.
i have restored my system to factory settings but for some reason certain programs wont install. Ventrilo for example gives me the message the "ntvdm cpu has encountered an illegal instruction." I have reason to believe i didn't fix all my problems when i restored my computer. can you help me?
thanks

here is my dds log


DDS (Ver_09-05-14.01) - NTFSx86
Run by Malice at 20:57:49.85 on Mon 06/08/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3070.1796 [GMT -6:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *enabled* (Updated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Curse\CurseClient.exe
C:\Program Files\PictureMover\Bin\PictureMover.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navw32.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Malice\Downloads\dds.scr
C:\Windows\System32\osk.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=84&bd=Presario&pf=cndt
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - c:\program files\bitcomet\tools\BitCometBHO_1.3.3.2.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.5\CoIEPlg.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [AdobeBridge]
uRun: [CurseClient] c:\program files\curse\CurseClient.exe -silent
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_01\bin\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [PWRISOVM.EXE] c:\program files\poweriso\PWRISOVM.EXE
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\pictur~1.lnk - c:\program files\picturemover\bin\PictureMover.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AIM Toolbar Search - c:\programdata\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: &D&ownload &with BitComet - c:\program files\bitcomet\BitComet.exe/AddLink.htm
IE: &D&ownload all video with BitComet - c:\program files\bitcomet\BitComet.exe/AddVideo.htm
IE: &D&ownload all with BitComet - c:\program files\bitcomet\BitComet.exe/AddAllLink.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://c:\program files\bitcomet\tools\BitCometBHO_1.3.3.2.dll/206
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\malice\appdata\roaming\mozilla\firefox\profiles\7sa2ae6i.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mozilla firefox\components\coFFPlgn.dll
FF - component: c:\users\malice\appdata\roaming\mozilla\firefox\profiles\7sa2ae6i.default\extensions\{b042753d-f57e-4e8e-a01b-7379a6d4cefb}\components\IBitCometExtension.dll
FF - component: c:\users\malice\appdata\roaming\mozilla\firefox\profiles\7sa2ae6i.default\extensions\firedownload@mozilla.org\components\firedownload.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\ipsdefs\20090528.001\IDSvix86.sys [2009-6-7 272432]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\ccSvcHst.exe [2008-2-6 149864]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-8 24652]
R3 athrusb;Atheros Wireless LAN USB device driver;c:\windows\system32\drivers\athrusb.sys [2007-1-29 451072]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-7 101936]
R3 HSXHWBS3;HSXHWBS3;c:\windows\system32\drivers\HSXHWBS3.sys [2008-8-5 207360]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2008-2-4 41008]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S4 nvrd32;NVIDIA nForce RAID Driver;c:\windows\system32\drivers\nvrd32.sys [2008-8-5 133152]

============== File Associations ===============

regfile="regedit.exe" "%1"

=============== Created Last 30 ================

2009-06-08 19:09 <DIR> --d----- c:\program files\ASIO4ALL v2
2009-06-08 19:07 225,280 a------- c:\windows\system32\rewire.dll
2009-06-08 19:07 <DIR> --d----- c:\program files\VstPlugins
2009-06-08 19:07 1,294,336 a------- c:\windows\system32\vorbis.acm
2009-06-08 19:06 <DIR> --d----- c:\program files\Outsim
2009-06-08 19:05 <DIR> --d----- c:\program files\Image-Line
2009-06-08 19:00 <DIR> --d----- c:\program files\Guitar Pro 5
2009-06-08 18:51 <DIR> --d----- c:\program files\Curse
2009-06-08 18:39 <DIR> --d----- c:\programdata\Microsoft Help
2009-06-08 18:30 <DIR> --d----- c:\programdata\FLEXnet
2009-06-08 18:20 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-06-08 16:02 <DIR> --d----- c:\program files\VideoLAN
2009-06-08 15:32 <DIR> --d----- c:\program files\PowerISO
2009-06-08 15:26 <DIR> --d----- c:\users\malice\Tracing
2009-06-08 15:23 <DIR> --d----- c:\program files\Microsoft
2009-06-08 15:22 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-06-08 15:19 <DIR> --d----- c:\program files\common files\Windows Live
2009-06-08 15:18 <DIR> --d----- c:\users\malice\Roaming
2009-06-08 15:18 <DIR> --d----- c:\users\malice\appdata\roaming\MySpace
2009-06-08 15:17 <DIR> --d----- c:\program files\MySpace
2009-06-08 15:14 <DIR> --d----- c:\program files\LimeWire
2009-06-08 12:25 <DIR> --d----- C:\Downloads
2009-06-08 12:25 <DIR> --d----- c:\program files\BitComet
2009-06-08 12:24 <DIR> --d-h--- c:\users\malice\AIMLogger
2009-06-08 12:19 <DIR> --d----- c:\users\malice\appdata\roaming\vghd
2009-06-08 02:02 <DIR> --d----- c:\users\malice\dwhelper
2009-06-08 01:54 <DIR> --d----- c:\program files\Microsoft IntelliPoint
2009-06-08 01:54 <DIR> --d----- c:\windows\PCHEALTH
2009-06-08 01:43 <DIR> --d----- c:\program files\Computer Alarm Clock
2009-06-08 01:38 249,856 -------- c:\windows\Setup1.exe
2009-06-08 01:38 73,216 a------- c:\windows\ST6UNST.EXE
2009-06-08 01:25 <DIR> --d----- c:\users\malice\appdata\roaming\IMVU
2009-06-08 01:24 <DIR> --d----- c:\users\malice\appdata\roaming\IMVUClient
2009-06-08 01:18 <DIR> --d----- c:\users\malice\appdata\roaming\IrfanView
2009-06-08 01:18 <DIR> --d----- c:\program files\IrfanView
2009-06-08 01:03 <DIR> --d----- c:\program files\common files\Software Update Utility
2009-06-08 01:03 <DIR> --d----- c:\programdata\AIM Toolbar
2009-06-08 01:03 <DIR> --d----- c:\program files\AIM Toolbar
2009-06-08 01:03 <DIR> --d----- c:\progra~2\AIM Toolbar
2009-06-08 01:03 <DIR> --d----- c:\programdata\Viewpoint
2009-06-08 01:03 <DIR> --d----- c:\progra~2\Viewpoint
2009-06-08 01:03 <DIR> --d----- c:\program files\Viewpoint
2009-06-08 01:03 <DIR> --d----- c:\programdata\acccore
2009-06-08 01:03 <DIR> --d----- c:\progra~2\acccore
2009-06-07 18:25 2,048 a------- c:\windows\system32\tzres.dll
2009-06-07 18:12 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-06-07 18:12 97,800 a------- c:\windows\system32\infocardapi.dll
2009-06-07 18:12 622,080 a------- c:\windows\system32\icardagt.exe
2009-06-07 18:12 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-06-07 18:12 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-06-07 18:12 11,264 a------- c:\windows\system32\icardres.dll
2009-06-07 18:12 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-06-07 18:12 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-06-07 18:11 <DIR> --d----- c:\programdata\AOL OCP
2009-06-07 18:11 <DIR> --d----- c:\programdata\AOL
2009-06-07 18:05 <DIR> --d----- c:\programdata\Yahoo! Companion
2009-06-07 18:04 <DIR> --d----- c:\programdata\Yahoo!
2009-06-07 17:57 96,760 a------- c:\windows\system32\dfshim.dll
2009-06-07 17:57 282,112 a------- c:\windows\system32\mscoree.dll
2009-06-07 17:57 41,984 a------- c:\windows\system32\netfxperf.dll
2009-06-07 17:57 158,720 a------- c:\windows\system32\mscorier.dll
2009-06-07 17:57 83,968 a------- c:\windows\system32\mscories.dll
2009-06-07 17:55 <DIR> --d----- c:\program files\common files\AOL
2009-06-07 17:55 <DIR> --d----- c:\program files\AIM6
2009-06-07 17:55 1,058 a---h--- C:\IPH.PH
2009-06-07 17:39 <DIR> --d----- c:\programdata\Blizzard
2009-06-07 17:39 <DIR> --d----- c:\progra~2\Blizzard
2009-06-07 17:37 12,240,896 a------- c:\windows\system32\NlsLexicons0007.dll
2009-06-07 17:37 2,644,480 a------- c:\windows\system32\NlsLexicons0009.dll
2009-06-07 17:37 801,280 a------- c:\windows\system32\NaturalLanguage6.dll
2009-06-07 17:31 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-06-07 17:31 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-06-07 17:26 361,984 a------- c:\windows\system32\IPSECSVC.DLL
2009-06-07 17:24 1,255,936 a------- c:\windows\system32\lsasrv.dll
2009-06-07 17:24 72,704 a------- c:\windows\system32\secur32.dll
2009-06-07 17:24 24,064 a------- c:\windows\system32\amxread.dll
2009-06-07 17:24 13,824 a------- c:\windows\system32\apilogen.dll
2009-06-07 17:24 562,176 a------- c:\windows\system32\msdtcprx.dll
2009-06-07 17:24 38,912 a------- c:\windows\system32\xolehlp.dll
2009-06-07 17:24 268,288 a------- c:\windows\system32\schannel.dll
2009-06-07 17:24 241,152 a------- c:\windows\system32\PortableDeviceApi.dll
2009-06-07 17:24 212,480 a------- c:\windows\system32\drivers\mrxsmb10.sys
2009-06-07 17:24 738,304 a------- c:\windows\system32\inetcomm.dll
2009-06-07 17:22 1,191,936 a------- c:\windows\system32\msxml3.dll
2009-06-07 17:18 2,033,152 a------- c:\windows\system32\win32k.sys
2009-06-07 17:18 1,645,568 a------- c:\windows\system32\connect.dll
2009-06-07 17:17 1,334,272 a------- c:\windows\system32\msxml6.dll
2009-06-07 17:08 1,524,736 a------- c:\windows\system32\wucltux.dll
2009-06-07 17:08 83,456 a------- c:\windows\system32\wudriver.dll
2009-06-07 17:08 162,064 a------- c:\windows\system32\wuwebv.dll
2009-06-07 17:08 31,232 a------- c:\windows\system32\wuapp.exe
2009-06-07 17:05 <DIR> --d----- c:\program files\Belkin
2009-06-07 17:04 <DIR> --d----- c:\windows\{D9FAE986-A4C1-4A2D-8B20-60F92F4222AD}
2009-06-07 17:04 <DIR> --d----- c:\program files\common files\Blizzard Entertainment
2009-06-07 16:57 <DIR> --d----- c:\users\malice\appdata\roaming\Symantec
2009-06-07 16:57 <DIR> --d----- c:\users\malice\appdata\roaming\PictureMover
2009-06-07 16:56 44 a------- c:\windows\system\hpsysdrv.dat
2009-06-07 16:53 <DIR> --d----- c:\users\malice\appdata\roaming\HP TCS
2009-06-07 16:52 <DIR> --d----- c:\programdata\Adobe
2009-06-07 16:52 1,713 a--shr-- c:\windows\system32\drivers\103C_HP_CPC_FK587AA-ABA SR5605F_YC_0Pres_QMXU840_E84NAv3PrA1_49_IIVY8_SOEMMB_V2.00_B5.14_T080502_WUH1_L409_M3070_J250_7AMD_8Athlon LE-1640_92.7_#081030_N10DE03EF_Z14F12F81_G10DE0422.MRK
2009-06-07 16:51 <DIR> --d----- c:\users\Malice
2009-06-07 16:50 <DIR> --dsh--- c:\programdata\Documents
2009-06-07 16:50 <DIR> --dsh--- C:\Documents and Settings

==================== Find3M ====================

2009-06-08 02:00 51,200 a------- c:\windows\inf\infpub.dat
2009-06-08 02:00 143,360 a------- c:\windows\inf\infstrng.dat
2009-06-08 02:00 86,016 a------- c:\windows\inf\infstor.dat
2009-03-16 21:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2008-08-05 14:30 665,600 a------- c:\windows\inf\drvindex.dat
2008-01-20 20:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 06:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 06:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 06:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 06:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-08-05 14:31 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 20:58:33.26 ===============

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#2 RenatoMejias

RenatoMejias

  • Malware Response Team
  • 913 posts
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  •  
  • Gender:Male
  • Local time:03:50 PM

Posted 18 June 2009 - 08:31 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg

#3 RenatoMejias

RenatoMejias

  • Malware Response Team
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Posted 26 June 2009 - 10:37 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending me a PM
with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Renato Victor Mejias
Malware help in portuguese
jetian6yw.jpg




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