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Browser Hijack/MS Outlook Hangs


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6 replies to this topic

#1 lawgeek

lawgeek

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  • Local time:06:59 AM

Posted 08 June 2009 - 07:21 PM

Hi, I'm looking for help with possible hijack. Symptoms: PC hangs when using MS Outlook 2003 or browser (Firefox 3.0.10 and IE 7). Last time, Fierfox took 56 seconds to start. IE started in 5, but eventually both hung. Often, I cannot start task manager to end problem app. Also, with only TSR apps going, I see 100 percent CPU use. Sometimes, too, my bandwidth seems to be eaten up--other PCs have Internet slowness. And it seems like, twice, when I tried to start Firefox, I got a dialog box titled "Locate Link Browser" that was prompting me to find and open an .exe file. Hmm.

I have run HJT and DDS and have logs ready to post.

Other info: XP Professional SP3 (auto update); Comodo Firewall; McAfee VirusScan Enterprise 7; Webroot Spysweeper; Super Anti-Spyware; Spybot.
MS Office 2003. I hope that's all you need. Let me know if you require other info.

Also, Boot/Startup Apps (Reported by PC Wizard):

From Registry : DMXLAUNCHER
From Registry : ISUSPM STARTUP
From Registry : ISUSSCHEDULER
From Registry : DLA
From Registry : SHSTATEXE
From Registry : MCAFEEUPDATERUI
From Registry : SIGMATELSYSTRAYAPP
From Registry : USERFAULTCHECK
From Registry : NVCPLDAEMON
From Registry : NWIZ
From Registry : NVMEDIACENTER
From Registry : UNLOCKERASSISTANT
From Registry : TRUEIMAGEMONITOR.EXE
From Registry : ACRONIS SCHEDULER2 SERVICE
From Registry : COMODO FIREWALL
From Registry : QUICKTIME TASK
From Registry : HP SOFTWARE UPDATE
From Registry : ACRONISTIMOUNTERMONITOR
From Registry : TKBELLEXE
From Registry : SUNJAVAUPDATESCHED
From Registry : SSBKGDUPDATE
From Registry : PAPERPORT PTD
From Registry : INDEXSEARCH
From Registry : PPORT11REMINDER
From Registry : BRMFCWND
From Registry : CONTROLCENTER3
From Registry : SPYSWEEPER
From Registry : DELLSUPPORT
From Registry : CTFMON.EXE
From Registry : SWG
From Registry : SUPERANTISPYWARE
From Registry : MSMSGS
From Registry : IDRIVEE STARTUP
From Registry : SPYBOTSD TEATIMER
From Start Group : E-mail
From Start Group : ERUNT AutoBackup
From Start Group : IDrive Tray
From Start Group : Password Safe
From Start Group : Adobe Gamma Loader
From Start Group : Adobe Reader Speed Launch
From Start Group : HP Digital Imaging Monitor
From Start Group : HP Image Zone Fast Start
From Start Group : QuickBooks Update Agent


I'm eagerly awaiting a reply. Thank you.

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#2 Budapest

Budapest

    Bleepin' Cynic


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Posted 08 June 2009 - 11:13 PM

Run a a scan with SUPERAntiSpyware in Safe Mode and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 lawgeek

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Posted 09 June 2009 - 12:26 AM

I ran a complete SuperAntiSpyware scan in Safe Mode, but it only came up with cookies:

SUPERAntiSpyware Scan Log
Generated 06/08/2009 at 10:03 PM

Application Version : 3.4.1000

Core Rules Database Version : 3437
Trace Rules Database Version: 1429

Scan type : Complete Scan
Total Scan Time : 00:06:37

Memory items scanned : 184
Memory threats detected : 0
Registry items scanned : 6771
Registry threats detected : 0
File items scanned : 814
File threats detected : 272

Adware.Tracking Cookie
C:\Documents and Settings\David Olsson\Cookies\david_olsson@kontera[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@pview.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ib2[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adbrite[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@caselaw.lp.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@marketcenter.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.accountonline[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@petfinder[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@scottrade.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@tabletquestions[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@accountingsoftware411[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@insightexpressai[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@clicktorrent[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.findarticles[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@login.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@classifiedventures1.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@newsletters.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@a.findarticles[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@indextools[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@lawyers.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@myaccount.verizonwireless[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@tribalfusion[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@cnetaustralia.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@findlaw[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@citi.bridgetrack[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@gamestats[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@clickaider[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@trackntrade[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@contracts.corporate.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@paypal.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.tabletquestions[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@boyscoutsofamerica.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@lawcrawler.findlaw[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@track.bestbuy[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.vermontcountrystore[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.soft32[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@forums.msexchange[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@keybank.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@revsci[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@findarticles[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@insightfirst[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adserver.toptenreviews[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@collective-media[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.mediamayhemcorp[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@coxhsi.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.techguy[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@brightcove.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.bridgetrack[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@eyewonder[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjnyqkcpeeo.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@html[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@theaccountspayablenetwork[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ecnext.advertserve[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjmicoc5kfq.stats.esomniture[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@78221172[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@media.zoominfo[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@pentonmedia.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@calorie-count[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad1.clickhype[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.accountlynx[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@3.adbrite[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@kelleybluebook.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.oads1[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@buycom.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@visitlanecounty[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@borders.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@care2.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.associatedcontent[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@malwarecrush[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@48606904[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad1.emediate[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.timedial[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@trackpads[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@82437675[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@media.pc.ign[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@digg.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.pafoa[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@beachcamera.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@cgi-bin[3].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.optionsexpress[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@76226072[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@57472748[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@sales.liveperson[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@92257948[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@509[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wglyulczsao.stats.esomniture[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@mediaservices.myspace[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@richmedia.yahoo[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wflikmcjodq.stats.esomniture[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad.zanox[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@roiservice[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.homeloancenter[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.calorie-count[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@estat[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad.primopdf[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stats.manticoretechnology[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.trackpads[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@kiplinger.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@hot-pornotube08[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@indexstats[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@blockbuster.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@m1.webstats.motigo[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.active[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@bonniercorp.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adopt.euroclick[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@eas.apm.emediate[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@tracking.fathomseo[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@app.insightgrit[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.overclock[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@acronis.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@comadverts.bcmpweb.co[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.halstats[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.findmyorder[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@shopping.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.trackntrade[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@scan.malwarecrush[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@mystats.kiwi-interactive[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.ireport[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.findlegalforms[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@discountlaptops[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@cgi-bin[8].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@media6degrees[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@serv.clicksor[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad.bodybuilding[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@dtcs[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@tracking.summitmedia.co[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@76404992[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@5807093[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@schaeffers.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@bizjournals.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.gamestats[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@interclick[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@zbox.zanox[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@findlegalforms[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@discounttire[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.realtechnetwork[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.money[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ostg.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@LPoptionsxpress[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.shop-vermontcountrystore[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@itxt.vibrantmedia[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@msnportal.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@marketlive.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@laptopmag.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wcmickdziko.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@cgi-bin[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@sixshootermedia[2].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@chitika[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@cgi-bin[5].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@viacomedycentralrl.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.clickmanage[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@highbeam.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@beachaudio.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@underarmour.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@clickertraining[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@nextstat[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wgkykpd5iao.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.customerdiscoverytrack[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjloaicpodo.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.theaccountspayablenetwork[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@48856027[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@sonyelectronicssupportus.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@87756018[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wgkisocpgep.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@nasdaq.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@traffic.buyservices[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@LPoptionsxpress[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@webroot.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@warnerbros.112.2o7[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.widgetbucks[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@optionsxpress.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@lulu.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@specificmedia[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@meetupcom.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@mediaonenetwork[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.sixshootermedia[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@apmebf[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@leeenterprises.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@homeloancenter[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@geeksaresexy[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@teenbodybuilding[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stats.adbrite[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stats.wildties[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@gcc[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@clicksense[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@msnbc.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wdmigmd5gco.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@112.2o7[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@23455890[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stats.nasd[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@dmtracker[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ecomm.lanecounty[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@my.countrywide[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@elitefitness[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.carb-counter[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@19452074[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.petfinder[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@1056319329[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@base.liveperson[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@tracking.foxnews[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wgkyskc5gfo.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@smartadserver[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adinterax[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@myroitracking[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@averydennison.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.cnn[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjlikmcjwao.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@search[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@lenovo.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.adrienne.prudentialhomefinder[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@centralmediaserver[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@LPBofA1[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adv.dmv[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad.associatedcontent[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stats.paypal[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@sec1.liveperson[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@38974897[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wmkoskdjgcq.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@avgtechnologies.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@doubleclick[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad.flux[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.healthcare[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@31286565[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.emol[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@linuxquestions[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@18787707[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@brownshoe.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adserver.adtechus[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@cgi-bin[6].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.pcper[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@pluckit.demandmedia[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@accountonline[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.pets911[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@serving-sys[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.us.e-planning[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@85084061[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@countrywide[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@www.clickertraining[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stpetersburgtimes.122.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wfkichd5olp.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjlogoajwko.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@statse.webtrendslive[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.mail[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@media.mtvnservices[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@86584264[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@1071785802[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@1070451224[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@bs.serving-sys[2].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@microsoftinternetexplorer.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@pathfindersar[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@adserv.legitreviews[2].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@ads.bleepingcomputer[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@sonyonlineentertainment.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@spamfighter.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.nuvo[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.hitsquad[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@stampscom.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@mediaplex[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjkoskc5oao.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@microsoftgamestudio.112.2o7[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@1071916558[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wbkoogdpccp.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ad.slashgear[1].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@ads.clicktoblue[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjliwndpwbp.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@74344784[2].txt
C:\Documents and Settings\David Olsson\Cookies\david olsson@e-2dj6wjk4upcpefq.stats.esomniture[2].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@atdmt[1].txt
C:\Documents and Settings\David Olsson\Cookies\david_olsson@www.counter160[2].txt


One interesting thing: I have several times gotten a warning from Comodo that says:

jqsnotify.exe: Outlook has modified the user interface of the parent Firefox.exe by sending special Windows messages. Any program trying to modify another program using this method may be a sign of trojan activity. Outlook may be using firefox to conceal its behavior in an attempt to connect to the internet with jqsnotify.exe.

jqsnotify.exe is apparently a java component. I think I am going to uninstall and reinstall java. I have also gotten rid--I hope--of the remnants of HP drivers/software. I finally got rid of my HP all-in-one a couple weeks ago.

Thank you for your assistance. I look forward to your next suggestion. Symptomatically, I still have a long, long wait before a browser will open. Firefox has not actually frozen for a while, once it eventually opens.

#4 Budapest

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Posted 09 June 2009 - 01:44 AM

Have a look in the Event Viewer for any errors at the time you try to open Firefox (or at other times you experience problems).

To open the Event Viewer go to Start > Control Panel > Administrative Tools > Event Viewer. Alternately, go to Start > Run and type in "eventvwr.msc" (without the quotes) and press Enter.

Check in all the categories.

If you find an error that occurred at the time right-click on it and select properties. Copy the information in the window and post it back here. This will help us diagnose your problem.

How To Use the Event Viewer
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 lawgeek

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Posted 09 June 2009 - 06:43 AM

There are lots of things there, but nothing that looks notable. I'll check it next time I have a problem.

Okay, following reboot, Firefox took over 70 seconds to open. During that time period, the only events:

Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 6/9/2009
Time: 4:55:10 AM
User: NT AUTHORITY\SYSTEM
Computer: [I deleted the computer name for security purposes]
Description:
The Background Intelligent Transfer Service service was successfully sent a start control.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 6/9/2009
Time: 4:55:10 AM
User: N/A
Computer: [I deleted the computer name for security purposes]
Description:
The Background Intelligent Transfer Service service entered the running state.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


D

Edit: I don't really seem to be making any progress here. I am considering using a system restore. My machine sets a restore point every night. I don't think I was having these problems last week. Maybe I can restore from then. But it irks me not knowing what caused this and how to prevent it from happening again. I thought I had my PC pretty well protected.

Anyway, I will still be looking for a reply here and I am not sure that I'll use a restore point. But I am leaning that way. This is a work PC and I cannot spend a lot more time with this process.

Edit No. 2: Okay, I'm on the track of this problem now. The bad news is that I did a system restore, it did not help and then the undo system restore failed. But I noticed something in the restore point calendar: my problems began around the time that I got a "software distribution service 3.0" restore point. That, combined with the repeated Windows Update on shutdown issue (which has now stopped) suggested to me that the problem was caused by a Windows update. I found this thread: http://forums.techguy.org/windows-nt-2000-...ervice-3-a.html which describes a very similar situation. And Windows update being the culprit would explain why several anti-spyware/anti-virus scans have come up with nothing.

So, I'd like to hear some advice. But if I don't, I may start uninstalling Windows and IE updates. Or I may look for the specific one mentioned in the above-referenced thread. I'm going to do some more research on "software distribution service 3.0"

Edited by lawgeek, 09 June 2009 - 07:13 PM.


#6 lawgeek

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Posted 11 June 2009 - 10:59 AM

Well, I don't seem to be getting any help anymore from this site. I miss the days of ComputerCops.com.

I want to summarize the situation here, for any other readers. My problems arose with a slowdown in MS Outlook 2003 and browsers Firefox (my default browser) and IE7. Firefox would open, but took over a minute to do so. I ran several scans: DDS, HijackThis, MalwareBytes, MS Malicious Software Removal Tool, Network Assoc AV and others. None came up with anything.

Eventually, I decided to do a system restore to the previous week, before the problem arose. System Restore assures users that your restore can be completely undone. But I found that: 1) The restore did not solve the problem and 2) The Undo process failed. No big deal, but my problem remained.

In using System Restore, I noticed that the problem started around the time that "Software Distribution Service 3.0" set the first of several restore points in my system. Googling that term, I discovered that "Software Distribution Service 3.0" is part of the MS Update process and that many others have had problems like mine, caused by this service.

I have tried installing additional MS updates, deleting the update that installed at the time that "Software Distribution Service 3.0" first appears in the System Restore calendar (KB967715), and also doing an earlier system restore, then reinstalling all updates with my firewall, AV and spy sweepers turned off. None of that worked. I also tried to use the sfc.exe tool, which is supposed to make sure that all Windows files are present and in the right place. It failed because it does not recognize my DELL Windows XP reinstall disk as an original OS disk.

At this point, I have a working browser: MS Update installed IE8, which works properly. But MS Update has now completely killed my Firefox install, thus preventing me from using a product that competes with MS's IE8.

I might be able to get this fixed by contacting MS Update's support team, by contacting Firefox--who must know about this by now--or by contacting DELL support. But I can't afford to spend more time on this problem when my machine actually works and has a working browser, even though it's not the one I prefer. So I am going to do nothing and hope that, eventually, a new update will straighten things out.

Feel free to close this topic, if bleepingcomputer uses that kind of system. And thanks for the effort to help me, limited as that effort was. I know it's very hard to run a volunteer help site like this and I think it's terrific.

#7 Budapest

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Posted 11 June 2009 - 04:19 PM

Hello lawggeek,

I'm sorry for not replying to your thread sooner. It seems that I somehow overlooked that you had replied.

You could try downloading a fresh copy of Firefox and reinstalling it to see if it then works.

Also, right click on the C drive in Explorer and go Properties > Tools > Check Now (under Error Checking). Check both boxes then click "Start Now". A message will pop up saying that Error Checking will run after you restart the computer. Restart the computer and Error Checking will run automatically after the restart. After itís finished it will restart into Windows automatically.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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