Posted 09 June 2009 - 07:40 AM
I am not sure what you mean - you can print a test page (not from the computer). Is it a test page generated from your printer or a Windows XP Printer Test Page?
Right click your printer in Printers and Faxes, Properties, Print Test Page - does that work?
What program are you trying to use to print? Is it your browser, notepad, wordpad, a MS Office application (like MS Word)?
When you open your printer from Start, Settings, Printer and Faxes and double click your printer, are there any queued documents waiting to print?
Maybe there is a "bad" print job in front of your other ones holding them up.
Try to clear them from the print queue by Canceling all documents.
If they can't be deleted, stop the Print Spooler service (is it running?), then navigate to where the pending print jobs are stored:
Delete all the old print jobs (the Print Spool service must be stopped), restart the Print Spool service. Make sure the print spool folder is now empty and there is nothing pending when you open your printer.
As a matter of fact, stop the Print Spool service and delete any pending jobs anyway and restart the Print Spool service just to be sure it starts properly and the folder remains empty.
Try your Windows XP Print Test Page again from Printers and Faxes, Properties. If that works, try a simple print job - a notepad or wordpad document. Try a print job from your browser (print a WWW page).
If all that easy stuff works, try your "real" print job again. If it still doesn't print, you need to investigate what is wrong with the application (whatever it is) you are using to print.
If it gets stuck in the queue (the spool folder), it will block anything from printing after that until it is removed.
The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.