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Search Hijack Hijack This creates BSOD [Moved]


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#1 VEGA0426-BC

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Posted 08 June 2009 - 01:25 PM

Message is STOP 0,0000008e(oXc0000005,0X818be2e,0Xac37339C,0X00000000)

The BSOD occurs when trying to run Hijack This on Vista Ultimate edition. SP1 :thumbsup:

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#2 Orange Blossom

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Posted 08 June 2009 - 01:54 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

In order to assist you, we need more information from you. What issues led you to run HiJack This? Please describe as specifically as possible.

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#3 VEGA0426-BC

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Posted 08 June 2009 - 02:12 PM

Browser search was hijacked

#4 Orange Blossom

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Posted 08 June 2009 - 02:19 PM

Okay, next few questions. Believe me, the answers are important.

What browser are you using when these redirections occur?

What kinds of sites do you get redirected to? Please do not post active links. Change the tt in "http" to xx

Are you experiencing any sort of pop-ups?

Have you done anything, besides try to run HiJack This, to solve the problem? If so, what did you do?

Orange Blossom :thumbsup:
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#5 VEGA0426-BC

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Posted 08 June 2009 - 02:53 PM

ie7

Sample pages returned. When the redirection occurs, several cycle through the address bar before it settels so that when you hit the back button, it won't give you the original page as each back button redirects you further.

hxxp://159_48629.metrorating.com/search.php?c=engine%20terminal&l=beaver+falls%2Cpa

The following link:
hxxp://www.cbu.edu/~mcondren/FSVB/Engine-Terminals/MP-Engine-Terminal.htm

Went to:
hxxp://www.someecards.com/upload/movies/im_worried_the_horrific_consequences.html?aff=mva

Popups are blocked

Just HijackThis

#6 garmanma

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Posted 08 June 2009 - 03:14 PM

Welcome to BC



The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs


---------------------------------

If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#7 VEGA0426-BC

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Posted 09 June 2009 - 12:15 AM

Had trouble downloading and running mbam-setup.exe had to download it on another pc. After installation had to rename the executable to mbam2.com in order to get it to run.

First Log:

Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 6.0.6001 Service Pack 1

6/9/2009 12:37:08 AM
mbam-log-2009-06-09 (00-37-08).txt

Scan type: Quick Scan
Objects scanned: 76497
Time elapsed: 2 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 7
Folders Infected: 7
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3ba4271e-5c1e-48e2-b432-d8bf420dd31d} (Rogue.DeusCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Cognac (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\CrucialSoft Ltd (Rogue.MSantispyware2009) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Cognac (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\MSFox (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.141,85.255.112.91 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{9c584271-a678-40e9-aab4-9ae0e60f9223}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.141,85.255.112.91 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.141,85.255.112.91 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{9c584271-a678-40e9-aab4-9ae0e60f9223}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.141,85.255.112.91 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.141,85.255.112.91 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{9c584271-a678-40e9-aab4-9ae0e60f9223}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.141,85.255.112.91 -> Quarantined and deleted successfully.

Folders Infected:
C:\ProgramData\CrucialSoft Ltd (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\programdata\crucialsoft ltd\MS AntiSpyware 2009 (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\programdata\crucialsoft ltd\ms antispyware 2009\BASE (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\programdata\crucialsoft ltd\ms antispyware 2009\DELETED (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\programdata\crucialsoft ltd\ms antispyware 2009\LOG (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\programdata\crucialsoft ltd\ms antispyware 2009\SAVED (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MS AntiSpyware 2009 (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.

Files Infected:
c:\programdata\crucialsoft ltd\ms antispyware 2009\LOG\20081224051138948.log (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\programdata\crucialsoft ltd\ms antispyware 2009\LOG\20081224051604621.log (Rogue.Multiple) -> Quarantined and deleted successfully.
c:\Users\Owner\AppData\Roaming\microsoft\Windows\start menu\Programs\ms antispyware 2009\MS AntiSpyware 2009.lnk (Rogue.MSAntiSpyware) -> Quarantined and deleted successfully.
c:\Users\Owner\favorites\Free Porn XXX Teen Anal Sex.url (Rogue.Link) -> Quarantined and deleted successfully.

After mbam update and reboot second log:
Malwarebytes' Anti-Malware 1.37
Database version: 2250
Windows 6.0.6001 Service Pack 1

6/9/2009 1:09:06 AM
mbam-log-2009-06-09 (01-09-06).txt

Scan type: Quick Scan
Objects scanned: 80571
Time elapsed: 3 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 garmanma

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Posted 09 June 2009 - 08:35 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Are you still having any problems?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 VEGA0426-BC

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Posted 09 June 2009 - 10:21 PM

superantispyware won't install. I get a msgbox that says it has stopped working. Same problem with MS Photoeditor

Edited by VEGA0426-BC, 10 June 2009 - 10:24 AM.


#10 garmanma

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Posted 10 June 2009 - 06:36 PM

Let's go ahead and prep for a log submission
When you said you could not run a HJT log, were you referring to the DDS scan in our preparation guide?:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If you cannot get DDS to run try this:


If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#11 VEGA0426-BC

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Posted 10 June 2009 - 08:18 PM

New DDS Log available but how do I attach a zip file to this post?

EDIT: Log reposted...topic closed

Edited by garmanma, 11 June 2009 - 03:11 PM.


#12 Orange Blossom

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Posted 16 June 2009 - 01:37 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/233292/google-search-has-been-hijacked/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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