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infected with "security 2009", and-


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#1 dagwood2001

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Posted 08 June 2009 - 12:55 PM

I am unable to get Malaware's Anti-Malware to run. It downloads and I save it as instructed to my desktop...but, I cannot get it to run. All of this in safe mode, of course....any ideas on getting it going? Thanks and great site.

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#2 golfdude

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Posted 08 June 2009 - 01:19 PM

If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
(Credit for above to Garmanma)

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Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 


#3 dagwood2001

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Posted 08 June 2009 - 02:48 PM

thanks a lot, I'll try it as soon as I get home. Does it matter if I attempt it in safe mode? Which would you recommend?

Edited by dagwood2001, 08 June 2009 - 02:48 PM.


#4 golfdude

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Posted 08 June 2009 - 03:02 PM

MBAM works best in normal mode. However, you can run it in safe mode if you can't get it to run in normal mode, then re-try to run the scan in normal mode. Also, it is very important to update the the definitions before running the scan. If I had a dollar for everytime I see someone posting a MBAM log with out of date definitions I would be rich.

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The current database is 2249 as of 4:01 EST. This could change by the time you update later today...

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 





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