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Slow internet and computer


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8 replies to this topic

#1 ekcetera

ekcetera

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Posted 08 June 2009 - 10:27 AM

Will someone please check this for me? I'm experiencing a slow internet connection (I don't think it's my ISP) and general computer slowness in general. I'd like to do some cleanup, even if it's not a virus. Any suggestions? If there are things I can remove, do I just check them in Hijack this, and click "fix checked?"

Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:30 AM, on 6/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Docsvault Professional\Bin\dvOCRPro.exe
C:\Program Files\Docsvault Professional\Firebird\bin\fbserver.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\4over Inc\PDF CMYK Print Engine\PDFCMYKPrintEngineClient.exe
C:\Program Files\Alcohol Soft\Alcohol 52\StarWind\StarWindServiceAE.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\windows\system\Update.exe
C:\windows\system\Update.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070110
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ekcetera.com/webmail
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070110
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MI1933~1\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R1800 on EKCETERALAB1] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P45 "Auto EPSON Stylus Photo R1800 on EKCETERALAB1" /O20 "\\EKCETERALAB1\EPSON" /M "Stylus Photo R1800"
O4 - HKLM\..\Run: [Auto EPSON Stylus Photo R1800 on EKCETERALAB2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9LA.EXE /P45 "Auto EPSON Stylus Photo R1800 on EKCETERALAB2" /O25 "\\EKCETERALAB2\EPSONR1800" /M "Stylus Photo R1800"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [QuickBooksDB17] C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe -n QB_OFFICE1_17 -qs -gd ALL -gk all -gp 4096 -gu all -ch 64M -c 32M -x tcpip(BroadcastListener=NO;port=10172) -ti 0 -ec simple -ct- -qi -qw -tl 120 -oe "C:\Documents and Settings\Kelly\Local Settings\Application Data\Intuit\QuickBooks\Log\DBStartup.log" -y
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [PDF CMYK Print EngineClient] C:\Program Files\4over Inc.\PDF CMYK Print Engine\PDFCMYKPrintEngineClient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Windows Updates] c:\windows\system\Update.exe
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~1\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [DVPro] "C:\Program Files\Docsvault Professional\DVPro.exe" "S"
O4 - HKCU\..\Run: [Windows Updates] c:\windows\system\Update.exe
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 52\axcmd.exe" /automount
O4 - HKUS\S-1-5-21-2260930499-3698899037-4018270843-1011\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup (User 'QBDataServiceUser17')
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Desktop Manager.lnk = C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
O4 - Global Startup: QuickBooks Database Server Manager.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1230611170578
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E68D32A3-83FB-483C-9B8A-2586BCCE38AC}: NameServer = 192.168.0.1
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MI1933~1\Office12\GR99D3~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - C:\WINDOWS\system32\QBPOSProtocol.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Docsvault OCR Process (DocsvaultOCRPro) - Easy Data Access, LLC. - C:\Program Files\Docsvault Professional\Bin\dvOCRPro.exe
O23 - Service: Firebird Server - DefaultInstance (FirebirdServerDefaultInstance) - FirebirdSQL Project - C:\Program Files\Docsvault Professional\Firebird\bin\fbserver.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd. - C:\WINDOWS\system32\PDFCreatorMessages.exe
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 52\StarWind\StarWindServiceAE.exe

--
End of file - 14128 bytes

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#2 thcbytes

thcbytes

  • Malware Response Team
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Posted 18 June 2009 - 09:26 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

http://donatelife.net/register-now/

#3 ekcetera

ekcetera
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  • Local time:01:50 AM

Posted 18 June 2009 - 05:49 PM

Thank you for the response. Here are the results:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Kelly at 17:43:34.90 on Thu 06/18/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.1554 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Docsvault Professional\Bin\dvOCRPro.exe
C:\Program Files\Docsvault Professional\Firebird\bin\fbserver.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
C:\Program Files\Alcohol Soft\Alcohol 52\StarWind\StarWindServiceAE.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\4over Inc\PDF CMYK Print Engine\PDFCMYKPrintEngineClient.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Research In Motion\BlackBerry\DesktopMgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Adobe\Updater6\Adobe_Updater.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Adobe\Adobe Illustrator CS4\Support Files\Contents\Windows\Illustrator.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Kelly\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.ekcetera.com/webmail
uSearch Bar =
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=5070110
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\mi1933~1\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [DVPro] "c:\program files\docsvault professional\DVPro.exe" "S"
uRun: [Windows Updates] c:\windows\system\Update.exe
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 52\axcmd.exe" /automount
uRun: [AdobeBridge]
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\Iaanotif.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Auto EPSON Stylus Photo R1800 on EKCETERALAB1] c:\windows\system32\spool\drivers\w32x86\3\e_fati9la.exe /p45 "auto epson stylus photo r1800 on ekceteralab1" /o20 "\\ekceteralab1\EPSON" /M "Stylus Photo R1800"
mRun: [Auto EPSON Stylus Photo R1800 on EKCETERALAB2] c:\windows\system32\spool\drivers\w32x86\3\e_fati9la.exe /p45 "auto epson stylus photo r1800 on ekceteralab2" /o25 "\\ekceteralab2\EPSONR1800" /M "Stylus Photo R1800"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [QuickBooksDB17] c:\program files\intuit\quickbooks 2007\qbdbmgrn.exe -n qb_office1_17 -qs -gd all -gk all -gp 4096 -gu all -ch 64m -c 32m -x tcpip(broadcastlistener=no;port=10172) -ti 0 -ec simple -ct- -qi -qw -tl 120 -oe "c:\documents and settings\kelly\local settings\application data\intuit\quickbooks\log\DBStartup.log" -y
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe Version Cue CS2] "c:\program files\adobe\adobe version cue cs2\controlpanel\VersionCueCS2Tray.exe"
mRun: [PDF CMYK Print EngineClient] c:\program files\4over inc.\pdf cmyk print engine\PDFCMYKPrintEngineClient.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Windows Updates] c:\windows\system\Update.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\research in motion\blackberry\DesktopMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\QBServerUtilityMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: threedesigningwomen.com\retailer
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1230611170578
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {E68D32A3-83FB-483C-9B8A-2586BCCE38AC} = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\mi1933~1\office12\GR99D3~1.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: qbpos - {662E7FAE-5C17-491C-AD9D-98C1F66CC6A0} - c:\windows\system32\QBPOSProtocol.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\mi1933~1\office12\GRA8E1~1.DLL

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-8 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-12-30 327688]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-12-30 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-12-30 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-12-30 906520]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-12-30 298776]
R2 DocsvaultOCRPro;Docsvault OCR Process;c:\program files\docsvault professional\bin\dvOCRPro.exe [2009-3-30 81920]
R2 FirebirdServerDefaultInstance;Firebird Server - DefaultInstance;c:\program files\docsvault professional\firebird\bin\fbserver.exe -s --> c:\program files\docsvault professional\firebird\bin\fbserver.exe -s [?]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1005904]
R2 QuickBooksDB17;QuickBooksDB17;c:\progra~1\intuit\quickb~1\qbdbmgrn.exe -hvquickbooksdb17 --> c:\progra~1\intuit\quickb~1\QBDBMgrN.exe -hvQuickBooksDB17 [?]
S2 spupdsvc;Windows Service Pack Installer update service;c:\windows\system32\spupdsvc.exe [2007-1-10 26488]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-6-16 24652]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]

=============== Created Last 30 ================

2009-06-16 09:10 <DIR> --d----- c:\program files\Viewpoint
2009-06-16 08:51 142 a------- c:\windows\system32\spupdsvc.inf
2009-06-16 03:08 <DIR> --d----- c:\windows\system32\KB905474
2009-06-16 03:07 <DIR> --d----- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-06-15 10:13 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-06-15 10:13 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-06-15 10:13 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-06-15 10:13 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-06-15 10:13 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-15 10:13 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-06-15 10:13 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-06-15 10:13 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-06-15 10:13 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-06-15 10:13 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-06-15 10:08 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-06-15 10:08 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-06-15 10:08 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-06-15 10:03 268,648 a------- c:\windows\system32\mucltui.dll
2009-06-15 10:03 208,744 a------- c:\windows\system32\muweb.dll
2009-06-15 10:03 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-06-08 11:25 15,688 a------- c:\windows\system32\lsdelete.exe
2009-06-08 11:11 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-06-06 15:55 32,592 a------- c:\windows\system32\msonpmon.dll
2009-06-06 15:49 <DIR> --d----- c:\program files\Microsoft Visual Studio 8
2009-06-06 15:44 <DIR> --d----- c:\program files\Alcohol Soft
2009-06-06 15:33 721,904 a------- c:\windows\system32\drivers\sptd.sys
2009-06-06 14:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ALM
2009-06-06 14:10 45,392 a----r-- c:\windows\system32\AdobePDF.dll
2009-06-06 14:10 22,872 a----r-- c:\windows\system32\AdobePDFUI.dll
2009-06-06 11:53 <DIR> --d----- c:\docume~1\kelly\applic~1\Scooter Software
2009-06-06 11:53 <DIR> --d----- c:\program files\Beyond Compare 3
2009-06-06 11:42 <DIR> --d----- c:\docume~1\kelly\applic~1\GetRightToGo
2009-06-06 10:59 109,248 a------- c:\windows\system32\mswinsck.ocx
2009-06-06 10:51 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-06-05 10:06 <DIR> --d----- c:\program files\IObit
2009-06-05 10:06 <DIR> --d----- c:\docume~1\kelly\applic~1\IObit
2009-06-03 16:03 <DIR> --d----- C:\cygwin

==================== Find3M ====================

2009-06-12 08:17 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-19 09:51 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-19 09:51 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 10:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-28 23:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-28 23:56 827,392 a------- c:\windows\system32\dllcache\wininet.dll
2009-04-28 23:56 233,472 -------- c:\windows\system32\dllcache\webcheck.dll
2009-04-28 23:56 1,159,680 a------- c:\windows\system32\dllcache\urlmon.dll
2009-04-28 23:56 671,232 a------- c:\windows\system32\dllcache\mstime.dll
2009-04-28 23:56 44,544 a------- c:\windows\system32\dllcache\pngfilt.dll
2009-04-28 23:56 105,984 -------- c:\windows\system32\dllcache\url.dll
2009-04-28 23:56 102,912 -------- c:\windows\system32\dllcache\occache.dll
2009-04-28 23:56 3,596,288 a------- c:\windows\system32\dllcache\mshtml.dll
2009-04-28 23:56 477,696 a------- c:\windows\system32\dllcache\mshtmled.dll
2009-04-28 23:56 193,024 a------- c:\windows\system32\dllcache\msrating.dll
2009-04-28 04:05 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-28 04:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-25 00:27 636,088 -------- c:\windows\system32\dllcache\iexplore.exe
2009-04-25 00:26 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 07:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 09:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 09:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2008-12-30 00:02 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008122920081230\index.dat

============= FINISH: 17:43:58.73 ===============

Attached Files



#4 extremeboy

extremeboy

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Posted 18 June 2009 - 09:18 PM

Hello.

First. Let's update your Java and then run a MBAM scan for me.

Update Java to Version 6 Update 14

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Look for Java Runtime Environment (JRE) JRE 6 Update 14.
  • Click the Download button to the right.
  • Select your Platform: "Windows".
  • Select your Language: "Multi-language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u14-windows-i586-p.exe to install the newest version.
-- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
-- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
-- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


Download and run MalwareBytes Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

For complete or visual instructions on installing and running Malwarebytes Anti-Malware please read this link

Post back with a new set of DDS logs afterwards and let me know what problems you are still experiencing.

With Regards,
Extremeboy
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If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#5 extremeboy

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Posted 20 June 2009 - 05:18 PM

Bump!

Are you still there?

~Extremeboy
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#6 ekcetera

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Posted 22 June 2009 - 03:01 PM

Yes, I did all of the following and the internet is still generally slow. I'm away from that computer and will post another DDS as soon as i can.

Thanks for following up!

#7 extremeboy

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Posted 22 June 2009 - 04:54 PM

Thanks for letting me know.

~Extremeboy
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#8 extremeboy

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Posted 25 June 2009 - 04:46 PM

Bump
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#9 extremeboy

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Posted 27 June 2009 - 08:40 AM

Hello.

Due to lack of feedback, this topic is now closed.

If you are the topic starter and need this topic reopened, send me a message.

Everyone else, please begin a new topic.

With Regards,
Extremeboy
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