Posted 08 June 2009 - 07:25 AM
I was sent to this forum by Katana on the HiJackThis forum after unsuccessful attempts at solving my problem whick is as follows:
A couple weeks ago my granddaughter installed a trial version of World of Warcraft on my laptop. I don't know what else she did but after doing so when I loaded IE it went to my normal home website, but, there were no toolbars, only the address bar. After working with the info from the HiJackThis forum now when I load IE, it flashes on the screen for a couple of seconds and then disappears. I have tried reinstalling IE7 but get error message "IE installation did not complete. You must restart your computer to remove any changes set up has made. After rebooting click the Internet Explorer Troubleshooting short cut on your desktop for info" When I click the short cut I am taken to a MS website where it advises that for $59.95 I can receive support. Do you have any other suggestions, please?