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I'm infected with trojanclicker.agent.ngf my internet access is completely blocked!


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8 replies to this topic

#1 cblitz

cblitz

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Posted 08 June 2009 - 05:56 AM

Here is a brief summary of my problem and what I have done so far.

My PC stopped connecting to the internet (no IE7, no updates for NOD32, no windows updates, nothing)

NOD32 discovered two files with the trojanclicker.agent.ngf and they were quaranteed but could not be removed.

Still no luck with internet so I followed some of the advice found in another thread on this site.

http://www.bleepingcomputer.com/forums/t/227230/getting-redirected-cant-installrun-mbam/
" target="_blank">
http://www.bleepingcomputer.com/forums/t/227230/getting-redirected-cant-installrun-mbam/


Then I ran Hijackthis, ATF-Cleaner and mbam (which found and removed 5 infected files).

Since doing all of the above, both NOD32 and mbam do not find any infections, so I really don't know what I have now.

After all that still no luck so I ran Hijackthis again and have posted the logfile below. I'd be very greatfull for any help on this problem.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:36:56, on 08/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Archivos de programa\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Intel\Wireless\Bin\EvtEng.exe
C:\Archivos de programa\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Archivos de programa\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Archivos de programa\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Archivos de programa\TOSHIBA\TouchPad\TPTray.exe
C:\Archivos de programa\Webroot\WebrootSecurity\SpySweeper.exe
C:\Archivos de programa\TOSHIBA\TME3\TMERzCtl.EXE
C:\Archivos de programa\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Archivos de programa\TOSHIBA\TME3\TMEEJME.EXE
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Archivos de programa\QuickTime\qttask.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Archivos de programa\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Archivos de programa\TOSHIBA\Touch and Launch\PadExe.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\NDSTray.exe
C:\Archivos de programa\Intel\Wireless\bin\ZCfgSvc.exe
C:\Archivos de programa\Intel\Wireless\Bin\ifrmewrk.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Archivos de programa\Canon\CAL\CALMAIN.exe
C:\Archivos de programa\TOSHIBA\E-KEY\CeEKey.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\Archivos de programa\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Archivos de programa\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqtra08.exe
C:\Archivos de programa\Apoint2K\Apntex.exe
C:\ARCHIV~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqimzone.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Archivos de programa\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\Archivos de programa\Webroot\WebrootSecurity\SpySweeperUI.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wnts17.ceit.es:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\IDS\IPSBHO.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Archivos de programa\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Mega Manager IE Click Monitor - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Archivos de programa\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: Ask.com Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Archivos de programa\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar2.dll
O3 - Toolbar: Ask.com Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Archivos de programa\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [Zooming] "ZoomingHook.exe"
O4 - HKLM\..\Run: [TPSMain] "TPSMain.exe"
O4 - HKLM\..\Run: [TPNF] "C:\Archivos de programa\TOSHIBA\TouchPad\TPTray.exe"
O4 - HKLM\..\Run: [TMESRV.EXE] "C:\Archivos de programa\TOSHIBA\TME3\TMESRV31.EXE" /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] "C:\Archivos de programa\TOSHIBA\TME3\TMERzCtl.EXE" /Service
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TCtryIOHook] "TCtrlIOHook.exe"
O4 - HKLM\..\Run: [SmoothView] "C:\Archivos de programa\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe"
O4 - HKLM\..\Run: [RTHDCPL] "RTHDCPL.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCSuiteTrayApplication] "C:\Archivos de programa\Nokia\Nokia PC Suite 6\LaunchApplication.exe" -startup
O4 - HKLM\..\Run: [PadTouch] "C:\Archivos de programa\TOSHIBA\Touch and Launch\PadExe.exe"
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Archivos de programa\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Archivos de programa\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [HPHUPD08] "C:\Archivos de programa\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [DLA] "C:\WINDOWS\System32\DLA\DLACTRLW.EXE"
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [CeEKEY] "C:\Archivos de programa\TOSHIBA\E-KEY\CeEKey.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Apoint] "C:\Archivos de programa\Apoint2K\Apoint.exe"
O4 - HKLM\..\Run: [AGRSMMSG] "AGRSMMSG.exe"
O4 - HKLM\..\Run: [egui] "C:\Archivos de programa\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [SpySweeper] "C:\Archivos de programa\Webroot\WebrootSecurity\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [PcSync] C:\Archivos de programa\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Iniciador rápido de Microsoft Office OneNote 2003.lnk = C:\Archivos de programa\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Archivos de programa\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Inicio rápido de HP Image Zone.lnk = C:\Archivos de programa\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: Enlace de descarga usando Mega Manager... - C:\Archivos de programa\Megaupload\Mega Manager\mm_file.htm
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\ARCHIV~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Archivos de programa\Canon\CAL\CALMAIN.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Archivos de programa\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Archivos de programa\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\MATLAB701\webserver\bin\win32\matlabserver.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Programador de LiveUpdate automático - Unknown owner - C:\Archivos de programa\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Archivos de programa\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: ServiceLayer - Nokia. - C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Archivos de programa\TOSHIBA\TME3\Tmesrv31.exe
O23 - Service: Motor de Spy Sweeper de Webroot (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Archivos de programa\Webroot\WebrootSecurity\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Archivos de programa\Webroot\WebrootSecurity\WRConsumerService.exe

--
End of file - 11987 bytes

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#2 thcbytes

thcbytes

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Posted 18 June 2009 - 09:27 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
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#3 Orange Blossom

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Posted 24 June 2009 - 05:45 PM

Topic reopened.

@ cblitz,

Please post the current DDS logs along with an updated description of your computer issues.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

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#4 cblitz

cblitz
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Posted 25 June 2009 - 03:09 AM

Thanks for getting back to me and reopening my topic. I ran the DDS programs and have pasted one log below and attached the other as a zipped file per the instruction window that popped up when the program finished.

As for the laptop, still no internet access via IE nor is it possible to update Spysweeper, NOD32 or windows. NOD32 does not detect any viruses, but the virus definitions have not been updated since the ability to connect to the internet was lost. I have not been using the pc since these problems arose.

Once again thanks for your help......here is the DDS log:




DDS (Ver_09-05-14.01) - NTFSx86
Run by Yo at 11:10:23.10 on 24/06/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.34.3082.18.1022.462 [GMT 2:00]

AV: ESET NOD32 Antivirus 4.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}

============== Running Processes ===============

C:\Archivos de programa\Webroot\WebrootSecurity\WRConsumerService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Archivos de programa\Intel\Wireless\Bin\EvtEng.exe
C:\Archivos de programa\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Archivos de programa\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\WINDOWS\Explorer.EXE
C:\MATLAB701\webserver\bin\win32\matlabserver.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Archivos de programa\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Archivos de programa\TOSHIBA\TME3\Tmesrv31.exe
C:\Archivos de programa\Webroot\WebrootSecurity\SpySweeper.exe
C:\Archivos de programa\TOSHIBA\TME3\TMEEJME.EXE
C:\WINDOWS\system32\ZoomingHook.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Archivos de programa\TOSHIBA\TouchPad\TPTray.exe
C:\Archivos de programa\TOSHIBA\TME3\TMERzCtl.EXE
C:\Archivos de programa\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Archivos de programa\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Archivos de programa\QuickTime\qttask.exe
C:\Archivos de programa\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Archivos de programa\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Archivos de programa\TOSHIBA\ConfigFree\NDSTray.exe
C:\Archivos de programa\Intel\Wireless\bin\ZCfgSvc.exe
C:\Archivos de programa\Intel\Wireless\Bin\ifrmewrk.exe
C:\Archivos de programa\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Archivos de programa\TOSHIBA\ConfigFree\CFSServ.exe
C:\Archivos de programa\TOSHIBA\E-KEY\CeEKey.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\Archivos de programa\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Archivos de programa\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Apoint2K\Apntex.exe
C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Archivos de programa\Canon\CAL\CALMAIN.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqtra08.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqimzone.exe
C:\Archivos de programa\PC Connectivity Solution\ServiceLayer.exe
C:\ARCHIV~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Archivos de programa\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Archivos de programa\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Yo\Escritorio\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyServer = wnts17.ceit.es:8080
uInternet Settings,ProxyOverride = localhost;127.0.0.1
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\archivos de programa\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\archiv~1\archiv~1\symant~1\ids\IPSBHO.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\archivos de programa\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\archivos de programa\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: IeMonitorBho Class: {bf00e119-21a3-4fd1-b178-3b8537e75c92} - c:\archivos de programa\megaupload\mega manager\MegaIEMn.dll
BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\archivos de programa\ask.com\GenericAskToolbar.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\archivos de programa\google\googletoolbar2.dll
TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\archivos de programa\ask.com\GenericAskToolbar.dll
TB: {A057A204-BACC-4D26-C39E-35F1D2A32EC8} - No File
uRun: [ctfmon.exe] "c:\windows\system32\ctfmon.exe"
uRun: [TOSCDSPD] "c:\archivos de programa\toshiba\toscdspd\toscdspd.exe"
uRun: [MSMSGS] "c:\archivos de programa\messenger\msmsgs.exe" /background
uRun: [swg] "c:\archivos de programa\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [Zooming] "ZoomingHook.exe"
mRun: [TPSMain] "TPSMain.exe"
mRun: [TPNF] "c:\archivos de programa\toshiba\touchpad\TPTray.exe"
mRun: [TMESRV.EXE] "c:\archivos de programa\toshiba\tme3\TMESRV31.EXE" /Logon
mRun: [TMERzCtl.EXE] "c:\archivos de programa\toshiba\tme3\TMERzCtl.EXE" /Service
mRun: [TFncKy] TFncKy.exe
mRun: [TCtryIOHook] "TCtrlIOHook.exe"
mRun: [SmoothView] "c:\archivos de programa\toshiba\toshiba zooming utility\SmoothView.exe"
mRun: [RTHDCPL] "RTHDCPL.EXE"
mRun: [QuickTime Task] "c:\archivos de programa\quicktime\qttask.exe" -atboottime
mRun: [PCSuiteTrayApplication] "c:\archivos de programa\nokia\nokia pc suite 6\LaunchApplication.exe" -startup
mRun: [PadTouch] "c:\archivos de programa\toshiba\touch and launch\PadExe.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [IntelZeroConfig] "c:\archivos de programa\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\archivos de programa\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [HPHUPD08] "c:\archivos de programa\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe"
mRun: [HP Software Update] "c:\archivos de programa\hp\hp software update\HPWuSchd2.exe"
mRun: [DLA] "c:\windows\system32\dla\DLACTRLW.EXE"
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [CeEKEY] "c:\archivos de programa\toshiba\e-key\CeEKey.exe"
mRun: [ATICCC] "c:\archivos de programa\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [Apoint] "c:\archivos de programa\apoint2k\Apoint.exe"
mRun: [AGRSMMSG] "AGRSMMSG.exe"
mRun: [egui] "c:\archivos de programa\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [SpySweeper] "c:\archivos de programa\webroot\webrootsecurity\SpySweeperUI.exe" /startintray
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [PcSync] c:\archivos de programa\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
StartupFolder: c:\docume~1\yo\menini~1\progra~1\inicio\inicia~1.lnk - c:\archivos de programa\microsoft office\office11\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\hpdigi~1.lnk - c:\archivos de programa\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\inicio~2.lnk - c:\archivos de programa\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\menini~1\progra~1\inicio\inicio~1.lnk - c:\archivos de programa\hp\digital imaging\bin\hpqthb08.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\archivos de programa\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBC} - c:\archivos de programa\java\jre1.5.0_04\bin\npjpi150_04.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\archiv~1\micros~2\office11\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-4-21 29808]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-4-9 107256]
R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2008-7-1 94360]
R1 TMEI3E;TMEI3E;c:\windows\system32\drivers\TMEI3E.SYS [2006-3-29 5888]
R2 ekrn;ESET Service;c:\archivos de programa\eset\eset nod32 antivirus\ekrn.exe [2009-4-9 731840]
R2 Tmesrv;Tmesrv3;c:\archivos de programa\toshiba\tme3\TMESRV31.EXE [2006-3-29 118784]
R2 WebrootSpySweeperService;Motor de Spy Sweeper de Webroot;c:\archivos de programa\webroot\webrootsecurity\SpySweeper.exe [2009-4-21 4048240]
R2 WRConsumerService;Webroot Client Service;c:\archivos de programa\webroot\webrootsecurity\WRConsumerService.exe [2009-6-7 1205760]
S2 Programador de LiveUpdate automático;Programador de LiveUpdate automático;"c:\archivos de programa\symantec\liveupdate\aluschedulersvc.exe" --> c:\archivos de programa\symantec\liveupdate\ALUSchedulerSvc.exe [?]

=============== Created Last 30 ================

2009-06-08 17:10 <DIR> --dsh--- c:\documents and settings\yo\IECompatCache
2009-06-08 14:59 <DIR> --dsh--- c:\documents and settings\yo\PrivacIE
2009-06-08 14:57 54,156 a---h--- c:\windows\QTFont.qfn
2009-06-08 14:57 1,409 a------- c:\windows\QTFont.for
2009-06-08 14:54 <DIR> --dsh--- c:\documents and settings\yo\IETldCache
2009-06-08 14:49 <DIR> -cd-h--- c:\windows\ie8
2009-06-08 11:20 <DIR> --d----- c:\docume~1\yo\datosd~1\Malwarebytes
2009-06-08 11:20 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-08 11:20 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-08 11:20 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\Malwarebytes
2009-06-08 11:20 <DIR> --d----- c:\archivos de programa\Malwarebytes' Anti-Malware
2009-06-08 11:16 <DIR> --d----- c:\archivos de programa\Trend Micro
2009-06-07 17:39 <DIR> --d----- c:\archivos de programa\Exterminate It!
2009-06-07 15:58 <DIR> --d----- c:\archivos de programa\Ask.com
2009-06-07 15:58 <DIR> --d----- c:\archivos de programa\MSSOAP
2009-06-07 15:57 1,563,008 a------- c:\windows\WRSetup.dll
2009-06-07 15:57 <DIR> --d----- c:\docume~1\yo\datosd~1\Webroot
2009-06-07 15:57 <DIR> --d----- c:\docume~1\alluse~1\datosd~1\Webroot
2009-06-07 15:57 <DIR> --d----- c:\archivos de programa\Webroot

==================== Find3M ====================

2009-05-31 11:08 154,624 a------- c:\windows\PEV.exe
2009-05-25 22:37 463,316 a------- c:\windows\system32\perfh00A.dat
2009-05-25 22:37 81,772 a------- c:\windows\system32\perfc00A.dat
2009-05-13 12:03 86,995 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat

============= FINISH: 11:11:03.98 ===============

Attached Files



#5 Hoov

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Posted 25 June 2009 - 10:21 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Click Start. click run, type: cmd, and press CTRL+SHIFT+Enter
Type: netsh winsock reset, and then press the ENTER key.
Type: Exit and press ENTER.
Restart the computer.

Try reconnecting to the internet and let me know what happens.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#6 cblitz

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Posted 26 June 2009 - 05:33 AM

Hey Hoov,

Thanks for your response. I went ahead and did what you said and now the internet connection has been restored. The Spy Sweeper and the NOD32 then updated themselves. Thank you so much for your help! I can't believe it could be solved that easily.

Cblitz

#7 Hoov

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Posted 26 June 2009 - 07:32 PM

That's OK, you had already done the heavy lifting.

Now there are something's you need to do to fully clean your system and keep it secure.

Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#8 cblitz

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Posted 27 June 2009 - 08:54 AM

Thanks for all the tips on keeping my pc safer. I'm going to follow the advice you posted to minimize my chances of having more problems in the future. Appreciate all the help and this site is a goldmine for learing more about computers!

cblitz

#9 Hoov

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Posted 27 June 2009 - 07:13 PM

You are welcome!
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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