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Do I have a Keylogger?


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2 replies to this topic

#1 Lightk

Lightk

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  • Local time:09:51 AM

Posted 07 June 2009 - 07:37 PM

Lately, my computer got infected with a keylogger.>:/ Or so I think. So I starting scanning with Avast, AVG, Panda, SuperAntispyware, Malwarebytes but even after all that I still feel like that its still in my PC somewhere. And I really don't want my information getten stolen. So some guidance and help here would be pretty useful. Also care to suggest some other programs I should scan my computer with?



DDS (Ver_09-05-14.01) - NTFSx86
Run by HP_Administrator at 18:28:25.03 on 07/06/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.2.1033.18.959.249 [GMT -6:00]

AV: avast! antivirus 4.8.1335 [VPS 090607-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *enabled* {043803A3-4F86-4ef6-AFC5-F6E02A79969B}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Nexon\MapleStory\npkcmsvc.exe
C:\Program Files\Nexon\MapleStory\npkjmsvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer3\TeamViewer_Service.exe
C:\Program Files\SoftEther VPN Client 2.0\vpnclient.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\COMODO\SafeSurf\cssurf.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy-1.6\TeaTimer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\TELUS eCare\bin\mpbtn.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comodo.com/search/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavilion&pf=desktop
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q106&bd=pavilion&pf=desktop
uSearch Bar = hxxp://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_CA&c=Q106&bd=pavilion&pf=desktop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavilion&pf=desktop
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1.6\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy-1.6\TeaTimer.exe
uRun: [msnmsgr] "c:\program files\msn messenger\msnmsgr.exe" /background
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [<NO NAME>]
mRun: [PCDrProfiler]
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [IMEKRMIG6.1] c:\windows\ime\imkr6_1\IMEKRMIG.EXE
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [COMODO SafeSurf] "c:\program files\comodo\safesurf\cssurf.exe" -s
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\teluse~1.lnk - c:\program files\telus ecare\bin\matcli.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office12\EXCEL.EXE/3000
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~4\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1.6\SDHelper.dll
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {2931566C-B8A6-46C5-BF4D-E6AB9251E953} - hxxp://s.nx.com/activex/public_new/nxpm.cab
DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-CA/a-UNO1/GAME_UNO1.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1220812461718
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F58E877C-4F14-4805-B2D2-EB48927C7580} - hxxp://dist.cdnetworks.co.jp/cdndist/streamport/SPort.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~4\office12\GR99D3~1.DLL
Handler: intu-qt2007 - {026BF40D-BA05-467b-9F1F-AD0D7A3F5F11} - c:\program files\quicktax 2007\ic2007pp.dll
Handler: intu-qt2008 - {05E53CE9-66C8-4a9e-A99F-FDB7A8E7B596} - c:\program files\quicktax 2008\ic2008pp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
AppInit_DLLs: c:\windows\system32\cssdll32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~4\office12\GRA8E1~1.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_adm~1\applic~1\mozilla\firefox\profiles\iaf68g8y.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://bsbackgrounds.forumotion.com/forum.htm
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npijjiFFPlugin1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll

============= SERVICES / DRIVERS ===============

R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-6-5 28544]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-6-4 114768]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-6-7 132640]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2009-6-7 24096]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2009-2-17 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-2-17 55024]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-4 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-6-4 138680]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2009-6-7 692496]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 npkcjpn;npkcjpn;c:\program files\nexon\maplestory\npkcjpn.sys [2009-2-20 54824]
R2 npkjmsvc;npkjmsvc;c:\program files\nexon\maplestory\npkjmsvc.exe [2009-2-20 88712]
R2 TeamViewer;TeamViewer 3;c:\program files\teamviewer3\TeamViewer_Service.exe [2008-8-29 181544]
R2 vpnclient;PacketiX VPN Client;c:\program files\softether vpn client 2.0\vpnclient.exe [2006-11-26 2396160]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-6-4 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-6-4 352920]
R3 Neo_VPN;VPN Client Device Driver - VPN;c:\windows\system32\drivers\Neo_0033.sys [2009-2-20 22264]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-2-17 7408]
S0 aylnlfdx;aylnlfdx;c:\windows\system32\drivers\phqghume.sys --> c:\windows\system32\drivers\phqghume.sys [?]
S0 kptbnmst;kptbnmst;c:\windows\system32\drivers\lxnbhvis.sys --> c:\windows\system32\drivers\lxnbhvis.sys [?]
S0 nhhudtqw;nhhudtqw;c:\windows\system32\drivers\nycnulbi.sys --> c:\windows\system32\drivers\nycnulbi.sys [?]
S0 wgvuirjy;wgvuirjy;c:\windows\system32\drivers\jxxrdkla.sys --> c:\windows\system32\drivers\jxxrdkla.sys [?]
S0 ysxhlygx;ysxhlygx;c:\windows\system32\drivers\ffodyanr.sys --> c:\windows\system32\drivers\ffodyanr.sys [?]
S0 zrdvxzpz;zrdvxzpz;c:\windows\system32\drivers\itzzxagy.sys --> c:\windows\system32\drivers\itzzxagy.sys [?]
S3 NPF;WinPcap Packet Driver (NPF);c:\windows\system32\drivers\npf.sys [2009-2-27 34064]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-10 47128]
S4 RsFx0102;RsFx0102 Driver;c:\windows\system32\drivers\RsFx0102.sys [2008-7-10 242712]
S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2008-7-10 369688]

=============== Created Last 30 ================

2009-06-07 16:59 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-06-07 16:55 <DIR> --d----- c:\program files\Bonjour
2009-06-07 16:10 253,688 a------- c:\windows\system32\cssdll32.dll
2009-06-07 16:09 <DIR> --d----- c:\program files\AskBarDis
2009-06-07 16:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Comodo
2009-06-07 16:08 168,208 a------- c:\windows\system32\guard32.dll
2009-06-07 16:08 132,640 a------- c:\windows\system32\drivers\cmdguard.sys
2009-06-07 16:08 24,096 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-06-07 16:08 <DIR> --d----- c:\program files\COMODO
2009-06-07 10:41 <DIR> --d----- c:\program files\Trend Micro
2009-06-06 15:35 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-06-06 13:20 <DIR> --d----- c:\program files\Spybot - Search & Destroy-1.6
2009-06-06 13:14 <DIR> --d----- c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-06-06 13:14 <DIR> --d----- c:\program files\SDHelper (Spybot - Search & Destroy)
2009-06-06 13:14 <DIR> --d----- c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-06-06 10:41 <DIR> --d----- c:\documents and settings\hp_administrator\.housecall6.6
2009-06-06 10:22 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\HouseCall 6.6
2009-06-05 17:45 28,544 a------- c:\windows\system32\drivers\pavboot.sys
2009-06-05 16:18 <DIR> --d----- c:\program files\Panda Security
2009-06-04 17:30 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-06-03 19:15 <DIR> --d----- c:\program files\AVG
2009-05-26 17:18 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2009-05-26 17:18 57,344 a------- c:\windows\system32\QuickTime.qts
2009-05-24 16:23 <DIR> --d----- c:\docume~1\hp_adm~1\applic~1\Thinstall
2009-05-22 16:23 <DIR> --d----- c:\program files\Paint.NET
2009-05-17 16:13 <DIR> --d----- c:\program files\FlashGet
2009-05-09 14:55 56 a---h--- c:\windows\system32\ezsidmv.dat
2009-05-09 14:46 <DIR> --d--r-- c:\program files\Skype

==================== Find3M ====================

2009-05-26 13:20 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-26 13:19 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-03-21 08:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-02-07 23:02 3,396 a------- c:\docume~1\hp_adm~1\applic~1\wklnhst.dat
2008-10-03 18:58 68 a------- c:\documents and settings\hp_administrator\z.bat
2008-09-01 09:57 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082520080901\index.dat

============= FINISH: 18:30:09.78 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
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  • Local time:03:51 PM

Posted 18 June 2009 - 04:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 harrythook

harrythook


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Posted 23 June 2009 - 07:48 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.
All others please read The Preparation Guide before starting your topic.

Veni Vidi Vici
THE FIGHT AGAINST MALWARE

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