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gxvxcserv.sys trojan removed?, possible DR/Fraud.PrivacyCenter, ADSPY/PrivacyCleaner.B, PCCenter, HTML/Crypted.Gen


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31 replies to this topic

#1 TexasDayLily

TexasDayLily

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  • 18 posts
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  • Local time:11:23 PM

Posted 06 June 2009 - 09:17 PM

Hello, my 16yo son's computer was infected May 22 with the gxvxcserv.sys trojan and numerous other viruses

identified in Avira. I restored the c: partition from an image backup made the 18th using Ghost Recovery

Disk. My son had some malware identified in Avira logs before the 18th with unknown effects to the system

and has some since the restore which were removed but with unknown effects. I've detailed a general senario

of what happened below but basically I would like to know if there is any evidence of malware on the system

currently and secondarily is it safe to blindly delete system restore files or system files in general?

Here are the scans that you requested. I made one on my user and one on my son's and compared them. I found

out that my son has an interent explorer task that comes up by default. After thinking about it some, I

figured that it was related to the xfire.exe task that he runs. I asked him about it and discovered that he

only uses it occasionally so I have removed it from the startup files using sysinternals autorun. After this

the internet explorer task no longer starts automatically. I also reran the reports and found that he now

has a C:\WINDOWS\System32\svchost.exe -k HTTPFilter task which didn't run before. I also uninstalled and

reinstalled spyware blaster which might have made a difference. When I did this I noticed 2 sites which were

allowed casalemedia.com and XTROcach.host.sk which should not have been allowed.

I noticed this difference in the attach files. I have no idea what this difference signifies or why his user

would be different from mine, but I would like to know.
My Son
Processor: Intel® Pentium® Dual CPU E2160 @ 1.80GHz | Socket 775 | 1795/200mhz
Me
Processor: Intel® Pentium® Dual CPU E2160 @ 1.80GHz | Socket 775 | 1184/200mhz


I'm not sure which set of files is the most useful. Here is the DSS file from before I removed xfire from

the startup list and rebooted. Please note that I have locked down my son's user so that he should not be

able to modify Internet Settings for IE, addons and plugins for Firefox and access command line for XP.



DDS (Ver_09-05-14.01) - NTFSx86
Run by Hollis at 8:07:44.82 on Fri 06/05/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.515 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
P:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
P:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
P:\Program Files\ContentWatch\Internet Protection\cwsvc.exe
P:\Program Files\Avira\AntiVir Desktop\avguard.exe
P:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
P:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
P:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
P:\Program Files\Java\jre6\bin\jqs.exe
P:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Nexon\MapleStory\npkcmsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
P:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\WINDOWS\system32\dllhost.exe
P:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
P:\Program Files\Norton Ghost\Agent\VProTray.exe
P:\Program Files\ContentWatch\Internet Protection\cwtray.exe
P:\Program Files\Java\jre6\bin\jusched.exe
P:\Program Files\Avira\AntiVir Desktop\avgnt.exe
P:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Xfire\xfire.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\taskmgr.exe
G:\Documents and Settings\Hollis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-

smb&ibd=5080428
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-

smb&ibd=5080428
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-

US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - p:\program files\common

files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - p:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - p:\program files\java\jre6

\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - p:\program files\java\jre6

\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "p:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "p:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Norton Ghost 12.0] "p:\program files\norton ghost\agent\VProTray.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [cwcptray] p:\program files\contentwatch\internet protection\cwtray.exe
mRun: [SunJavaUpdateSched] "p:\program files\java\jre6\bin\jusched.exe"
mRun: [avgnt] "p:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "p:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "p:\program files\itunes\iTunesHelper.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: g:\docume~1\hollis\startm~1\programs\startup\xfire.lnk - c:\program files\xfire\xfire.exe
uPolicies-explorer: NoThemesTab = 0 (0x0)
uPolicies-explorer: NoRun = 1 (0x1)
uPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
uPolicies-explorer: DisallowRun = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
uPolicies-system: NoDispAppearancePage = 0 (0x0)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - p:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - p:\progra~1\spybot~1

\SDHelper.dll
LSP: c:\windows\system32\cwalsp.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://pccheckup.dellfix.com/sdccommon/download/tgctlcm.cab
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-

i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-

i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-

i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-

i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-

i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} -

hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - g:\docume~1\hollis\applic~1\mozilla\firefox\profiles\97sqvr6j.default\
FF - plugin: c:\program files\adobe\reader 8.0\reader\browser\nppdf32.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin7.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpjplug.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;p:\program files\avira\antivir desktop\avgio.sys [2009-5-8 11608]
R2 aawservice;Lavasoft Ad-Aware Service;p:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;p:\program files\avira\antivir desktop\sched.exe [2009-5-8

108289]
R2 AntiVirService;Avira AntiVir Guard;p:\program files\avira\antivir desktop\avguard.exe [2009-5-8 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-5-8 55640]
R2 CwAltaService20;ContentWatch;p:\program files\contentwatch\internet protection\cwsvc.exe [2009-2-24

1288512]
R3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [2008-9-5 91830]
S4 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S4 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32

\drivers\TfNetMon.sys [?]
S4 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys

[?]

=============== Created Last 30 ================

2009-06-01 13:07 <DIR> --d----- C:\TEMP
2009-05-30 08:14 <DIR> --d----- g:\docume~1\hollis\applic~1\LimeWire
2009-05-30 07:55 <DIR> --d----- p:\program files\iPod
2009-05-30 07:55 <DIR> --d----- p:\program files\iTunes
2009-05-30 07:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-

D8F42DBFF906}
2009-05-30 07:54 <DIR> --d----- p:\program files\Bonjour
2009-05-29 09:22 4,096 a--sh--- C:\VSNAP.IDX
2009-05-27 15:38 <DIR> --d----- p:\program files\CCleaner
2009-05-22 14:12 <DIR> --d----- p:\program files\Rekenwonder Software
2009-05-15 16:22 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-05-15 15:18 <DIR> --d----- c:\windows\system32\XPSViewer
2009-05-15 15:17 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-05-15 15:17 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-05-15 15:17 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-05-15 15:17 117,760 -------- c:\windows\system32\prntvpt.dll
2009-05-15 15:17 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-05-15 15:17 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-05-15 15:17 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-05-08 14:43 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-05-08 14:43 <DIR> --d----- p:\program files\Avira
2009-05-08 14:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-05-08 08:22 31,928 a------- c:\windows\system32\rrMon.sys
2009-05-08 08:22 <DIR> --d----- p:\program files\Registrar Registry Manager

==================== Find3M ====================

2009-04-30 20:17 1,863,680 a------- c:\windows\system32\AltaRecovery.exe
2009-04-30 20:17 991,232 a------- c:\windows\system32\wxcode_msw28u_wxcurl_CW.dll
2009-04-30 20:17 970,240 a------- c:\windows\system32\libxml2_CW.dll
2009-04-30 20:17 610,304 a------- c:\windows\system32\cwalsp.dll
2009-04-30 20:17 247,616 a------- c:\windows\system32\wxIE.dll
2009-04-30 20:17 151,552 a------- c:\windows\system32\libexpat.dll
2009-04-30 20:17 81,920 a------- c:\windows\system32\wxcode_msw28u_wxjson_CW.dll
2009-04-21 14:16 44,384 a------- c:\windows\system32\drivers\tifsfilt.sys
2009-04-21 14:16 441,760 a------- c:\windows\system32\drivers\timntr.sys
2009-04-21 14:16 132,224 a------- c:\windows\system32\drivers\snapman.sys
2009-04-21 14:16 368,480 a------- c:\windows\system32\drivers\tdrpman.sys
2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll

============= FINISH: 8:08:07.83 ===============




These 3 messages had been in most of the Avira logs May 8-May 21. I finally removed these malware files May

21. Since I restored an system image from May 18. Is there evidence or traces that these files were

executed on the system?

Monday, May 18, 2009  08:35
G:\Documents and Settings\Hollis\Local Settings\Temp\plugtmp-3\plugin-index.cgi
	[DETECTION] Contains recognition pattern of the HTML/Crypted.Gen HTML script virus
	[NOTE]	  A backup was created as '4a8662d9.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
G:\Documents and Settings\Hollis\Local Settings\Temporary Internet Files\Content.IE5\1M3C4MJJ\index[1].pdf
	[DETECTION] Contains recognition pattern of the HTML/Crypted.Gen HTML script virus
	[NOTE]	  A backup was created as '4a7562e4.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
G:\Documents and Settings\Hollis\Local Settings\Temporary Internet Files\Content.IE5

\NSTDTOMM\freehitmovies_org[1].htm
	[DETECTION] Contains HEUR/HTML.Malware suspicious code
	[NOTE]	  The detection was classified as suspicious.
	[NOTE]	  A backup was created as '4a766348.qua'  ( QUARANTINE )

I noticed the infections May 26th and immediately ran Avira with the settings changed to delete the viruses.

I have some confusion over corruption issues when deleting viruses in System Volume Information\_restore{...

files so had the avira secondary action after repair set to ignore.

Here is a selection of the 36 malware items listed on the 26th (the scans from 23rd to the 25th had 26

detections).

There were many more of HTML/Infected.WebPage.Gen HTML script virus detection:
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3ZU302BI\ip[1].htm
	[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
	[NOTE]	  A backup was created as '4a77017d.qua'  ( QUARANTINE )
	[NOTE]	  The file was deleted!
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\5PA88IIK\doc1

[1].pdf
	[DETECTION] Contains recognition pattern of the HTML/Crypted.Gen HTML script virus
	[NOTE]	  A backup was created as '4a7e85be.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\RDF5S70U\980

[1].pdf
  [0] Archive type: PDF Stream
	--> Object
	  [DETECTION] Contains recognition pattern of the EXP/PDF.16462 exploit
	[NOTE]	  A backup was created as '4a4b85a4.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\RDF5S70U\promote

[1].htm
	[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
	[NOTE]	  A backup was created as '4a8a85e6.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\RDF5S70U\promote

[3].htm
	[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
	[NOTE]	  A backup was created as '4b0c3ef7.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\RDF5S70U\result

[5].htm
	[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
	[NOTE]	  A backup was created as '4a8e85da.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\RDF5S70U\result

[6].htm
	[DETECTION] Contains recognition pattern of the HTML/Infected.WebPage.Gen HTML script virus
	[NOTE]	  A backup was created as '4b083ecb.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c86b6.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
C:\WINDOWS\msa.exe
	[DETECTION] Is the TR/Dldr.CodecPack.hss Trojan
	[NOTE]	  A backup was created as '4a7c8730.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'G:\' <Documents>
G:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c89cc.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'P:\' <Programs>
P:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c8a4b.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'R:\' <Backup>
R:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c8fb4.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'S:\' <Swap>
S:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c9841.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'T:\' <Temp>
T:\Documents and Settings\Hollis\Local Settings\temp\tmpAB.tmp
	[DETECTION] Is the TR/Patched.GE Trojan
	[NOTE]	  A backup was created as '4a8b9883.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
T:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c988b.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
T:\Windows\Temp\tempo-10378343.tmp
	[DETECTION] Is the TR/Dldr.CodecPack.hss Trojan
	[NOTE]	  A backup was created as '4a8898c5.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
T:\Windows\Temp\tempo-10409203.tmp
	[DETECTION] Is the TR/Alureon.14848J Trojan
	[NOTE]	  A backup was created as '4a8898c6.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'V:\' <Various>
V:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4a4c988e.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!
Begin scan in 'W:\' <UNUSED>
W:\RECYCLER\S-1-2-86-100023786-100006016-100013536-4359.com
	[DETECTION] Is the TR/TDss.aeje Trojan
	[NOTE]	  A backup was created as '4b3388ff.qua'  ( QUARANTINE )
	[WARNING]   The file was ignored!

Avira was able to remove all the above noted files. After these files were removed I continued to notice

some major problems such as: chkdsk and defrag refused to run even in safe mode, open on a hard diskdrive

letter failed, a recycle bin was corrupted, and ghost backups failed because the drive was invalid. After

researching I was able to fix the recycle bins and the open problems. The later was caused by invalid

autorun.inf files and some autorun registry entries. However the computer still would not run chkdsk and

ghost backups. I finally noticed the hidden files on an otherwise clean avira scan and realized what that

meant. I also found out that the rootkit was blocking execution of spybot and installation and running of

antivirus programs like Malwarebytes Anti-malware.

Avira log excerpt:
Starting search for hidden objects.
HKEY_LOCAL_MACHINE\System\ControlSet002\Services\gxvxcserv.sys\modules
	[INFO]	  The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet002\Services\gxvxcserv.sys\start
	[INFO]	  The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet002\Services\gxvxcserv.sys\type
	[INFO]	  The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet002\Services\gxvxcserv.sys\imagepath
	[INFO]	  The registry entry is invisible.
HKEY_LOCAL_MACHINE\System\ControlSet002\Services\gxvxcserv.sys\group
	[INFO]	  The registry entry is invisible.
'8254' objects were checked, '5' hidden objects were found.

I took a while but on the 27th I finally decided to restore a week old system image backup for c:\ using

Ghost Recovery Disk. The restore went smoothly and the system is running well with all the basic functions

seeming to work again.

However since I have the computer configured so that 2 user profiles (my sons and mine) are on a separate

partition g: and most program files are on p: restoring c: didn't overwrite all of the system files. I also

have the firefox and ie cache and temp files on t:. I only had file backups of U: and P: so I couldn't do

an image restore of g: and p:. I understand that it was possible that some back doors might exist on those

volumes. I also understand that passwords may not be trusted and we've change them. I've been watching that

system closely since. My son has had some virus detections or traces found since then which have been

removed automatically. I think these are unrelated but I thought that someone here could help me with some

of these issues.

Spybot detected the following PCCenter frauds June 1st. My son told me he thought he had removed this when

he uninstalled it after realizing what it was! Did spybot likely delete everything for this malware. The

Avira scan which ran June 2nd did not detect any malware.
--- Report generated: 2009-06-01 12:52 ---

Fraud.PCCenter: [SBI $FF8E145D]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\cg.dat
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $FF8E145D]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\mw.dat
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $FF8E145D]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\rd.dat
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $FF8E145D]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\sc.dat
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $FF8E145D]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\sm.dat
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $FF8E145D]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\sp.dat
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $8C2D19B2]  Configuration file (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\temp\settings.ini
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $D0ED9866]  Data (File, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\temp\spfilter
  Properties.size=0
  Properties.md5=D41D8CD98F00B204E9800998ECF8427E

Fraud.PCCenter: [SBI $8D808589] Program directory (Directory, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\

Fraud.PCCenter: [SBI $A1E35DD0] Program directory (Directory, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\dbases\

Fraud.PCCenter: [SBI $962B8BA3] Program directory (Directory, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\keys\

Fraud.PCCenter: [SBI $4499D39F] Program directory (Directory, fixed)
  G:\Documents and Settings\Hollis\Application Data\PCenter\temp\

Fraud.PCCenter: [SBI $154F76B3] Program directory (Directory, fixed)
  P:\Program Files\PCenter\

Avira detected the following files in system restore and removed them. My son uses firefox exclusively and

frequently deletes his cache. I assume these are left over from deleting the cache. I am concerned about 2

things here.

1) Were the files simply downloaded or is there any evidence of execution?
2) Does deleting the system restore files on G: (contains 2 user profiles with system administrator

privileges) or P: (contains many program files not installed on c: which has only a few) corrupt my system

restore files.
Wednesday, June 03, 2009  02:32
G:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP381\A0055617.exe
	[DETECTION] Contains recognition pattern of the DR/Fraud.PrivacyCenter.DE.10 dropper
	[NOTE]	  A backup was created as '4a5618c0.qua'  ( QUARANTINE )
	[NOTE]	  The file was deleted!

Thursday, June 04, 2009  02:41
P:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP382\A0055665.exe
	[DETECTION] Contains recognition pattern of the ADSPY/PrivacyCleaner.B adware or spyware
	[NOTE]	  A backup was created as '4a576ada.qua'  ( QUARANTINE )
	[NOTE]	  The file was deleted!

Avira Event Log
6/4/2009,13:32:25 [WARNING] Contains recognition pattern of the HTML/Feebs.Gen HTML script virus!
  T:\Documents and Settings\Hollis\Local Settings\Application 

Data\Mozilla\Firefox\Profiles\97sqvr6j.default\Cache\BA40F2F0d01
	  [USER] HOLLISPC\HOLLIS
	  [INFO] No right to access the file.

I'm not sure what to make of this last entry. My son says he chose block when the event occured. He doesn't

remember any other events in the last week.

I've tried to give as much information as would be useful. I hope I haven't provided so much that it is

confusing. I would like to know if you can see any further evidence of malware on the system or give ideas

of where or how to look. I still need to run scans with Malwarebytes Anti-malware, SuperAntiSpyware, and

Adaware. I run automatic nightly scans with Avira and Spybot (just started up again) as well as nightly

backups. I wondered what other suggestions you might have. Unfortunately we are using a new 1TB disk on

this system to backup 3 other computers nightly using shared directories and Norton Ghost. Now that school

is out I can really only access the machine for an hour in the morning.

Attached Files



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#2 sempai

sempai

    noypi


  • Malware Response Team
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Posted 17 June 2009 - 05:32 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

Edited by sempai, 17 June 2009 - 05:38 AM.

~Semp

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Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

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#3 TexasDayLily

TexasDayLily
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  • Local time:11:23 PM

Posted 18 June 2009 - 09:00 AM

Since posting last I have run full scans with the Kaspersky online scanner, Malwarebytes Anti-Malware, SuperAntiSpyware and the Ad-Aware 2008. None detected anything (but cookies) except Ad-Aware which yesterday detected


Win32.FraudTool.HomeAntivirus2009
G:\Documents and Settings\Hollis\Local Settings\wlsetup-cvr.exe
2/9/2009 4:37PM
35,324 KB

When I ran Malwarebytes Anti-Malware and SuperAntiSpyware on that file no malware was detected. I removed the file anyway.

These scans are in addition to nightly scans with Spybot S&D (I keep it updated) and Avira.

I also ran UnHijackMe which detected a bunch of false positives mostly related to Avira and NetNanny which run on the computer and Threatfire which was uninstalled and left behind its keyboard driver. I've since uninstalled that program.

Here are the updated DDS files:

[codebox]
DDS (Ver_09-05-14.01) - NTFSx86
Run by Hollis at 8:16:47.65 on Thu 06/18/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.514 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
P:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
P:\Program Files\ContentWatch\Internet Protection\cwsvc.exe
P:\Program Files\Avira\AntiVir Desktop\avguard.exe
P:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
P:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
P:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
P:\Program Files\Java\jre6\bin\jqs.exe
P:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Nexon\MapleStory\npkcmsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
P:\Program Files\Norton Ghost\Agent\VProTray.exe
P:\Program Files\ContentWatch\Internet Protection\cwtray.exe
P:\Program Files\Avira\AntiVir Desktop\avgnt.exe
P:\Program Files\iTunes\iTunesHelper.exe
P:\Program Files\Java\jre6\bin\jusched.exe
P:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
P:\Program Files\iPod\bin\iPodService.exe
P:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\wuauclt.exe
P:\Program Files\iTunes\iTunes.exe
C:\WINDOWS\system32\wscntfy.exe
G:\Documents and Settings\Hollis\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080428
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uDefault_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080428
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us-smb
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - p:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - p:\progra~1\spybot~1\SDHelper.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - p:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - p:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [SUPERAntiSpyware] p:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [dscactivate] "p:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Adobe Reader Speed Launcher] "p:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Norton Ghost 12.0] "p:\program files\norton ghost\agent\VProTray.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [cwcptray] p:\program files\contentwatch\internet protection\cwtray.exe
mRun: [avgnt] "p:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "p:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "p:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "p:\program files\java\jre6\bin\jusched.exe"
dRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
StartupFolder: g:\docume~1\hollis\startm~1\programs\startup\autoru~1\xfire.lnk - c:\program files\xfire\xfire.exe
uPolicies-explorer: NoThemesTab = 0 (0x0)
uPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
uPolicies-explorer: DisallowRun = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
uPolicies-system: NoDispAppearancePage = 0 (0x0)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - p:\program files\messenger\msmsgs.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - p:\progra~1\spybot~1\SDHelper.dll
LSP: c:\windows\system32\cwalsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Notify: !SASWinLogon - p:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - p:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - g:\docume~1\hollis\applic~1\mozilla\firefox\profiles\97sqvr6j.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - prefs.js: keyword.URL - hxxp://toolbar.ask.com/toolbarv/askRedirect?o=13161&gct=&gc=1&q=
FF - plugin: c:\program files\adobe\reader 8.0\reader\browser\nppdf32.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin2.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin3.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin4.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin5.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin6.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin7.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpjplug.dll

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;p:\program files\avira\antivir desktop\avgio.sys [2009-5-8 11608]
R1 SASDIFSV;SASDIFSV;p:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;p:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 72944]
R2 aawservice;Lavasoft Ad-Aware Service;p:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;p:\program files\avira\antivir desktop\sched.exe [2009-5-8 108289]
R2 AntiVirService;Avira AntiVir Guard;p:\program files\avira\antivir desktop\avguard.exe [2009-5-8 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-5-8 55640]
R2 CwAltaService20;ContentWatch;p:\program files\contentwatch\internet protection\cwsvc.exe [2009-2-24 1288512]
R3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [2008-9-5 91830]
R3 SASENUM;SASENUM;p:\program files\superantispyware\SASENUM.SYS [2009-5-26 7408]
S4 TfFsMon;TfFsMon;c:\windows\system32\drivers\tffsmon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S4 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\tfnetmon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
S4 TfSysMon;TfSysMon;c:\windows\system32\drivers\tfsysmon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]

=============== Created Last 30 ================

2009-06-15 08:02 344,064 a------- c:\windows\system32\msvcr70.dll
2009-06-15 08:02 <DIR> --d----- p:\program files\DVDVideoSoft
2009-06-15 08:02 <DIR> --d----- p:\program files\common files\DVDVideoSoft
2009-06-07 12:54 73,728 a------- c:\windows\system32\javacpl.cpl
2009-06-07 12:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-06-07 12:26 <DIR> --d----- p:\program files\SUPERAntiSpyware
2009-06-07 12:26 <DIR> --d----- g:\docume~1\hollis\applic~1\SUPERAntiSpyware.com
2009-06-07 12:21 <DIR> --d----- g:\docume~1\hollis\applic~1\Malwarebytes
2009-06-07 12:21 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-07 12:21 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-06-07 12:21 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-07 12:21 <DIR> --d----- p:\program files\Malwarebytes' Anti-Malware
2009-06-05 08:20 2 a--shrot c:\windows\winstart.bat
2009-06-05 08:20 <DIR> --d----- p:\program files\UnHackMe
2009-06-01 13:07 <DIR> --d----- C:\TEMP
2009-05-30 08:14 <DIR> --d----- g:\docume~1\hollis\applic~1\LimeWire
2009-05-30 07:55 <DIR> --d----- p:\program files\iPod
2009-05-30 07:55 <DIR> --d----- p:\program files\iTunes
2009-05-30 07:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-30 07:54 <DIR> --d----- p:\program files\Bonjour
2009-05-29 09:22 4,096 a--sh--- C:\VSNAP.IDX
2009-05-27 15:38 <DIR> --d----- p:\program files\CCleaner
2009-05-22 14:12 <DIR> --d----- p:\program files\Rekenwonder Software

==================== Find3M ====================

2009-06-07 12:54 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-07 10:32 345,600 a------- c:\windows\system32\localspl.dll
2009-05-07 10:32 345,600 -------- c:\windows\system32\dllcache\localspl.dll
2009-04-30 20:17 1,863,680 a------- c:\windows\system32\AltaRecovery.exe
2009-04-30 20:17 991,232 a------- c:\windows\system32\wxcode_msw28u_wxcurl_CW.dll
2009-04-30 20:17 970,240 a------- c:\windows\system32\libxml2_CW.dll
2009-04-30 20:17 610,304 a------- c:\windows\system32\cwalsp.dll
2009-04-30 20:17 247,616 a------- c:\windows\system32\wxIE.dll
2009-04-30 20:17 151,552 a------- c:\windows\system32\libexpat.dll
2009-04-30 20:17 81,920 a------- c:\windows\system32\wxcode_msw28u_wxjson_CW.dll
2009-04-28 23:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-28 23:56 827,392 -------- c:\windows\system32\dllcache\wininet.dll
2009-04-28 23:56 233,472 -------- c:\windows\system32\dllcache\webcheck.dll
2009-04-28 23:56 1,159,680 -------- c:\windows\system32\dllcache\urlmon.dll
2009-04-28 23:56 671,232 -------- c:\windows\system32\dllcache\mstime.dll
2009-04-28 23:56 105,984 -------- c:\windows\system32\dllcache\url.dll
2009-04-28 23:56 102,912 -------- c:\windows\system32\dllcache\occache.dll
2009-04-28 23:56 44,544 -------- c:\windows\system32\dllcache\pngfilt.dll
2009-04-28 23:56 3,596,288 -------- c:\windows\system32\dllcache\mshtml.dll
2009-04-28 23:56 477,696 -------- c:\windows\system32\dllcache\mshtmled.dll
2009-04-28 23:56 193,024 -------- c:\windows\system32\dllcache\msrating.dll
2009-04-28 04:05 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-04-28 04:05 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-25 00:27 636,088 -------- c:\windows\system32\dllcache\iexplore.exe
2009-04-25 00:26 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-04-21 14:16 44,384 a------- c:\windows\system32\drivers\tifsfilt.sys
2009-04-21 14:16 441,760 a------- c:\windows\system32\drivers\timntr.sys
2009-04-21 14:16 132,224 a------- c:\windows\system32\drivers\snapman.sys
2009-04-21 14:16 368,480 a------- c:\windows\system32\drivers\tdrpman.sys
2009-04-17 07:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-17 07:26 1,847,168 -------- c:\windows\system32\dllcache\win32k.sys
2009-04-15 09:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2009-04-15 09:51 585,216 -------- c:\windows\system32\dllcache\rpcrt4.dll
2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll

============= FINISH: 8:17:03.56 ===============
[/codebox]

I would like to be sure the system is really clean. It is functioning well except for adobe acrobat 8 which I think I messed up when I restored C:. It won't uninstall or reinstall and I believe it is an incompatibility with the code on P: and the user settings on G: with respect to C:. I plan to try restoring a couple of directories to g: and p: and reattempt automatic uninstall before attempting a manual uninstall (I found some directions).


Thanks for the help.

Attached Files



#4 Hoov

Hoov

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Posted 18 June 2009 - 04:23 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

The first thing I need to ask you , is all the important data backed up separately from a system backup? If not please do that. That way if it becomes necessary, the system and programs can be rebuilt, and then the data moved over, instead of reimaging the disk with ghost, or by using system restore.

I have read over what you have written up, and the first thing I would like you to do is to run ccleaner, and then update Malwarebytes' Anti-Malware, and then reboot to safe mode and run a full scan with Malwarebytes' Anti-Malware. Then reboot and post the log.

Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.

In the Applications Tab:
  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

After you have run both ccleaner and Malwarebytes' Anti-Malware, I would like you to run combofix. The reason I would like you to run this, is because you have restored the computer using ghost, and it is possible for malware to live thru that.

* Anyone other than the originator of this thread, you would be best advised to not run combofix without guidance from someone trained in its use. It is a very powerful tool that can cause damage to your computer if used wrong.

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#5 TexasDayLily

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Posted 18 June 2009 - 11:04 PM

I downloaded a new 2.20 version of CCleaner and ran it. On Hollis' user. I then booted into save mode and realized that Hollis' user can't touch the files on my user so I ran it again on my user and deleted some more files. I also checked the Advanced option to wipe free space which I left unchecked before. So this time the free space was wiped (all 20,127.1 MB of it which took quite a while.

Here is the log of the scan from safe mode.
[codebox]
Malwarebytes' Anti-Malware 1.38
Database version: 2306
Windows 5.1.2600 Service Pack 3

6/18/2009 9:13:54 PM
mbam-log-2009-06-18 (21-13-54).txt

Scan type: Full Scan (C:\|G:\|P:\|R:\|S:\|T:\|V:\|W:\|)
Objects scanned: 375177
Time elapsed: 1 hour(s), 3 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)[/codebox]

I started combo fix scan but it seems to have hung right after downloading the recovery console. A command prompt window is up with connection to http:\\download.microsoft.com . . . ################ 100.0% is being displayed. The program seemed to be stuck and my son who was mad about my deleting some settings for his music probably through ccleaner wanted to go to bed. So I killed the processes with sysinternals process explorer and I will try combo fix again tomorrow morning.

I did disable net nanny, avira guard, and windows firewall. Norton Ghost doesn't turn off. Don't know why it would hang at downloading the recovery console. I do have a concern with installing the SP2 recovery console when the computer has SP3 installed. Would a recovery reset the state of the system back to SP2. I have IE7 installed and a whole lot of updates. I had to uninstall IE7 before installing SP3 and ccleaner just deleted a bunch of uninstall proceedures.

Thanks for the help so far.

#6 TexasDayLily

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Posted 19 June 2009 - 12:53 PM

I really had no trouble running combo fix this time and here is the scan. I ran it from my user and not my son's. I also tested the recovery console by running chkdsk /r c:.

ComboFix 09-06-18.02 - Leslie Smith 06/19/2009 12:13.1 - NTFSx86Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1013.472 [GMT -5:00]Running from: g:\documents and settings\Leslie Smith\Desktop\ComboFix.exeAV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}.(((((((((((((((((((((((((   Files Created from 2009-05-19 to 2009-06-19  ))))))))))))))))))))))))))))))).2009-06-19 01:02 . 2009-06-19 01:02	--------	d-----w-	g:\documents and settings\Leslie Smith\Application Data\Malwarebytes2009-06-15 13:02 . 2002-01-05 20:37	344064	----a-w-	c:\windows\system32\msvcr70.dll2009-06-15 13:02 . 2009-06-15 13:02	--------	d-----w-	p:\program files\Common Files\DVDVideoSoft2009-06-15 13:02 . 2009-06-15 13:02	--------	d-----w-	p:\program files\DVDVideoSoft2009-06-08 13:28 . 2009-06-08 13:28	--------	d-----w-	c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com2009-06-07 17:27 . 2009-06-07 17:27	--------	d-----w-	c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com2009-06-07 17:26 . 2009-06-07 17:26	--------	d-----w-	p:\program files\SUPERAntiSpyware2009-06-07 17:26 . 2009-06-07 17:26	--------	d-----w-	g:\documents and settings\Hollis\Application Data\SUPERAntiSpyware.com2009-06-07 17:21 . 2009-06-07 17:21	--------	d-----w-	g:\documents and settings\Hollis\Application Data\Malwarebytes2009-06-07 17:21 . 2009-06-17 16:27	38160	----a-w-	c:\windows\system32\drivers\mbamswissarmy.sys2009-06-07 17:21 . 2009-06-07 17:21	--------	d-----w-	c:\documents and settings\All Users\Application Data\Malwarebytes2009-06-07 17:21 . 2009-06-18 23:13	--------	d-----w-	p:\program files\Malwarebytes' Anti-Malware2009-06-07 17:21 . 2009-06-17 16:27	19096	----a-w-	c:\windows\system32\drivers\mbam.sys2009-06-06 12:42 . 2009-06-06 12:42	--------	d-----w-	g:\documents and settings\Hollis\Local Settings\Application Data\Apple2009-06-05 13:20 . 2009-06-05 13:20	2	--shatr-	c:\windows\winstart.bat2009-06-05 13:20 . 2009-06-06 14:39	--------	d-----w-	p:\program files\UnHackMe2009-06-01 18:07 . 2009-06-01 18:07	--------	d-----w-	C:\TEMP2009-05-21 19:25 . 2009-05-21 19:25	--------	d-----w-	g:\documents and settings\Leslie Smith\ContentWatch.((((((((((((((((((((((((((((((((((((((((   Find3M Report   )))))))))))))))))))))))))))))))))))))))))))))))))))).2009-06-18 22:54 . 2009-05-27 20:38	--------	d-----w-	p:\program files\CCleaner2009-06-07 17:54 . 2009-02-24 22:04	410984	----a-w-	c:\windows\system32\deploytk.dll2009-06-07 17:25 . 2008-10-03 19:41	--------	d-----w-	p:\program files\Common Files\Wise Installation Wizard2009-06-05 14:49 . 2008-04-27 23:39	--------	d---a-w-	c:\documents and settings\All Users\Application Data\TEMP2009-06-05 14:49 . 2008-10-02 21:20	--------	d-----w-	p:\program files\SpywareBlaster2009-06-01 18:27 . 2009-06-01 15:57	--------	d-----w-	c:\documents and settings\All Users\Application Data\NOS2009-06-01 18:27 . 2009-06-01 15:57	--------	d-----w-	p:\program files\NOS2009-06-01 17:59 . 2008-09-12 21:37	--------	d-----w-	p:\program files\Common Files\Adobe2009-06-01 17:29 . 2008-09-23 14:15	--------	d-----w-	g:\documents and settings\Leslie Smith\Application Data\Apple Computer2009-06-01 17:28 . 2009-06-01 17:28	--------	d-----w-	p:\program files\Common Files\Adobe AIR2009-05-30 14:27 . 2009-05-30 13:14	--------	d-----w-	g:\documents and settings\Hollis\Application Data\LimeWire2009-05-30 12:55 . 2008-09-22 20:16	--------	d-----w-	g:\documents and settings\Hollis\Application Data\Apple Computer2009-05-30 12:55 . 2009-05-30 12:55	--------	d-----w-	p:\program files\iTunes2009-05-30 12:55 . 2009-05-30 12:55	--------	d-----w-	c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}2009-05-30 12:55 . 2009-05-30 12:55	--------	d-----w-	p:\program files\iPod2009-05-30 12:55 . 2008-09-29 20:45	--------	d-----w-	p:\program files\Common Files\Apple2009-05-30 12:55 . 2009-05-30 12:54	--------	d-----w-	c:\documents and settings\All Users\Application Data\Apple Computer2009-05-30 12:54 . 2009-05-30 12:54	--------	d-----w-	p:\program files\Bonjour2009-05-30 12:54 . 2008-09-29 20:45	--------	d-----w-	p:\program files\QuickTime2009-05-27 20:08 . 2008-10-02 21:18	--------	d-----w-	p:\program files\Spybot - Search & Destroy2009-05-27 19:33 . 2008-10-02 21:18	--------	d-----w-	c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy2009-05-27 14:12 . 2009-05-08 13:22	--------	d-----w-	p:\program files\Registrar Registry Manager2009-05-24 14:16 . 2008-09-22 16:03	--------	d-----w-	p:\program files\World of Warcraft2009-05-22 19:12 . 2009-05-22 19:12	--------	d-----w-	p:\program files\Rekenwonder Software2009-05-15 21:21 . 2008-06-20 20:44	13104	----a-w-	g:\documents and settings\Hollis\Local Settings\Application Data\GDIPFONTCACHEV1.DAT2009-05-15 21:05 . 2008-06-20 20:00	13104	----a-w-	g:\documents and settings\Leslie Smith\Local Settings\Application Data\GDIPFONTCACHEV1.DAT2009-05-15 20:17 . 2009-05-15 20:17	--------	d-----w-	p:\program files\MSBuild2009-05-15 20:17 . 2009-05-15 20:17	--------	d-----w-	p:\program files\Reference Assemblies2009-05-08 19:43 . 2009-05-08 19:43	--------	d-----w-	p:\program files\Avira2009-05-08 19:43 . 2009-05-08 19:43	--------	d-----w-	c:\documents and settings\All Users\Application Data\Avira2009-05-07 15:32 . 2008-06-20 23:52	345600	----a-w-	c:\windows\system32\localspl.dll2009-05-01 18:21 . 2009-05-01 16:39	5927	----a-w-	g:\documents and settings\Leslie Smith\copy3.bat2009-05-01 01:17 . 2009-02-24 22:43	970240	----a-w-	c:\windows\system32\libxml2_CW.dll2009-05-01 01:17 . 2009-02-24 22:43	247616	----a-w-	c:\windows\system32\wxIE.dll2009-05-01 01:17 . 2009-02-24 22:43	151552	----a-w-	c:\windows\system32\libexpat.dll2009-05-01 01:17 . 2009-02-24 22:43	81920	----a-w-	c:\windows\system32\wxcode_msw28u_wxjson_CW.dll2009-05-01 01:17 . 2009-02-24 22:43	610304	----a-w-	c:\windows\system32\cwalsp.dll2009-05-01 01:17 . 2009-02-24 22:43	1863680	----a-w-	c:\windows\system32\AltaRecovery.exe2009-05-01 01:17 . 2009-02-24 22:43	991232	----a-w-	c:\windows\system32\wxcode_msw28u_wxcurl_CW.dll2009-04-29 04:56 . 2004-08-10 17:51	827392	----a-w-	c:\windows\system32\wininet.dll2009-04-29 04:55 . 2004-08-10 17:51	78336	----a-w-	c:\windows\system32\ieencode.dll2009-04-24 15:08 . 2009-04-24 15:08	--------	d-----w-	p:\program files\Microsoft Rich Tools2009-04-24 15:05 . 2008-09-25 20:04	--------	d-----w-	p:\program files\Sysinternals2009-04-23 15:11 . 2009-04-21 21:17	596	----a-w-	g:\documents and settings\Leslie Smith\makeuser.bat2009-04-21 19:16 . 2009-04-21 19:16	--------	d-----w-	c:\documents and settings\All Users\Application Data\Seagate2009-04-21 19:16 . 2008-09-10 14:08	44384	----a-w-	c:\windows\system32\drivers\tifsfilt.sys2009-04-21 19:16 . 2008-09-10 14:08	441760	----a-w-	c:\windows\system32\drivers\timntr.sys2009-04-21 19:16 . 2008-09-10 14:08	132224	----a-w-	c:\windows\system32\drivers\snapman.sys2009-04-21 19:16 . 2008-09-10 14:08	368480	----a-w-	c:\windows\system32\drivers\tdrpman.sys2009-04-21 17:40 . 2008-10-23 20:11	--------	d-----w-	p:\program files\Dell2009-04-21 14:52 . 2009-02-24 22:04	--------	d-----w-	p:\program files\Java2009-04-20 23:07 . 2008-09-22 16:03	--------	d-----w-	p:\program files\Common Files\Blizzard Entertainment2009-04-17 12:26 . 2008-06-20 23:52	1847168	----a-w-	c:\windows\system32\win32k.sys2009-04-15 14:51 . 2004-08-10 17:51	585216	----a-w-	c:\windows\system32\rpcrt4.dll2009-03-30 15:33 . 2009-05-08 19:43	96104	----a-w-	c:\windows\system32\drivers\avipbb.sys2009-03-24 21:08 . 2009-05-08 19:43	55640	----a-w-	c:\windows\system32\drivers\avgntflt.sys.(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))..*Note* empty entries & legit default entries are not shown REGEDIT4[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184][HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-14 142104]"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-14 162584]"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-14 138008]"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]"Norton Ghost 12.0"="p:\program files\Norton Ghost\Agent\VProTray.exe" [2008-05-07 2037088]"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]"cwcptray"="p:\program files\ContentWatch\Internet Protection\cwtray.exe" [2009-05-01 352576]"avgnt"="p:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]"QuickTime Task"="p:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]"iTunesHelper"="p:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]"SunJavaUpdateSched"="p:\program files\Java\jre6\bin\jusched.exe" [2009-06-07 148888]"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-06-14 16132608][HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]g:\documents and settings\Hollis\Start Menu\Programs\Startup\AutorunsDisabledXfire.lnk - c:\program files\Xfire\xfire.exe [2008-12-11 2990416][HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]"NoSimpleStartMenu"= 0 (0x0)[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "p:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824][HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]2008-12-22 17:05	356352	----a-w-	p:\program files\SUPERAntiSpyware\SASWINLO.dll[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]@="Service"[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]"EnableFirewall"= 0 (0x0)[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]"%windir%\\system32\\sessmgr.exe"="c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"="c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"="c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"="c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="c:\\Program Files\\Xfire\\xfire.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe"="g:\\Documents and Settings\\Hollis\\Application Data\\Thinstall\\SecondLife\\400000a600002i\\SLVoice.exe"="c:\\WINDOWS\\system32\\dpnsvr.exe"="p:\\Program Files\\Multiwinia\\multiwinia.exe"="p:\\Program Files\\World of Warcraft\\Launcher.exe"="p:\\Program Files\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe"="p:\\Program Files\\Bonjour\\mDNSResponder.exe"="p:\\Program Files\\iTunes\\iTunes.exe"=[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol"10426:UDP"= 10426:UDP:SingleClick ICC"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724R1 SASDIFSV;SASDIFSV;p:\program files\SUPERAntiSpyware\sasdifsv.sys [5/26/2009 10:05 AM 9968]R1 SASKUTIL;SASKUTIL;p:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/26/2009 10:05 AM 72944]R2 AntiVirSchedulerService;Avira AntiVir Scheduler;p:\program files\Avira\AntiVir Desktop\sched.exe [5/8/2009 2:43 PM 108289]R2 CwAltaService20;ContentWatch;p:\program files\ContentWatch\Internet Protection\cwsvc.exe [2/24/2009 5:43 PM 1288512]R3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [9/5/2008 6:50 PM 91830]S3 SASENUM;SASENUM;p:\program files\SUPERAntiSpyware\SASENUM.SYS [5/26/2009 10:05 AM 7408]S4 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]S4 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\TfNetMon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]S4 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]--- Other Services/Drivers In Memory ---*Deregistered* - PROCEXP100[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]"c:\program files\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7790769C-0471-11d2-AF11-00C04FA35D02}]"c:\program files\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install.Contents of the 'Scheduled Tasks' folder2009-06-19 c:\windows\Tasks\Spybot - Search & Destroy -  Scheduled Task.job- p:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-10-02 20:31]2009-06-19 c:\windows\Tasks\Spybot - Search & Destroy Updater -  Scheduled Task.job- p:\program files\Spybot - Search & Destroy\SDUpdate.exe [2008-10-02 20:31].- - - - ORPHANS REMOVED - - - -HKLM-Run-dscactivate - p:\program files\Dell Support Center\gs_agent\custom\dsca.exeHKLM-Run-Adobe Reader Speed Launcher - p:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe.------- Supplementary Scan -------.uStart Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080428uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8LSP: c:\windows\system32\cwalsp.dllFF - ProfilePath - .**************************************************************************catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [url="http://www.gmer.net"]http://www.gmer.net[/url]Rootkit scan 2009-06-19 12:15Windows 5.1.2600 Service Pack 3 NTFSscanning hidden processes ...  scanning hidden autostart entries ... scanning hidden files ...  scan completed successfullyhidden files: 0**************************************************************************.--------------------- DLLs Loaded Under Running Processes ---------------------- - - - - - - > 'winlogon.exe'(716)p:\program files\SUPERAntiSpyware\SASWINLO.dllc:\windows\system32\WININET.dll- - - - - - - > 'lsass.exe'(772)c:\windows\system32\cwalsp.dllc:\windows\system32\wxbase28u_vc_CW.dll.Completion time: 2009-06-19 12:16ComboFix-quarantined-files.txt  2009-06-19 17:16Pre-Run: 20,987,596,800 bytes freePost-Run: 20,968,603,648 bytes freeWindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe[boot loader]timeout=2default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS[operating systems]c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdconsmulti(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect205	--- E O F ---	2009-06-12 14:27


#7 Hoov

Hoov

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Posted 19 June 2009 - 09:40 PM

Can you do me a favor, just paste the logs into your next post. Don't put them in a code box, it makes them a pain to go thru.

About the log, Are you using something called contentwatch?

Also you said you removed xfire, but there is still some evidence that there are still pieces installed. If you are going to reinstall it, then it is nothing to worry about.

Are you experiencing any problems? If not then I would say you are all clear, as nothing is popping up on the scans.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#8 TexasDayLily

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Posted 20 June 2009 - 08:22 AM

ContentWatch is the company that owns NetNanny which is an parental control/filter program. It protects itself from being killed, adjusted or fooled by teens trying to hack the computer to get around its limits.

I didn't uninstall xfire, I just prevented it from starting up on boot. It can be started manually.

We're not noticing any problems except that adobe acrobat won't uninstall or reinstall. I was waiting to work on it until the malware troubleshooting was finished.

Thanks for your help. I needed an expert set of eyes to examine the computer in case I missed something.




Here's the malwarebytes anti-malware log.

Malwarebytes' Anti-Malware 1.38
Database version: 2306
Windows 5.1.2600 Service Pack 3

6/18/2009 9:13:54 PM
mbam-log-2009-06-18 (21-13-54).txt

Scan type: Full Scan (C:\|G:\|P:\|R:\|S:\|T:\|V:\|W:\|)
Objects scanned: 375177
Time elapsed: 1 hour(s), 3 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)






Here's the combo fix log.

ComboFix 09-06-18.02 - Leslie Smith 06/19/2009 12:13.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.472 [GMT -5:00]
Running from: g:\documents and settings\Leslie Smith\Desktop\ComboFix.exe
AV: AntiVir Desktop *On-access scanning disabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
.

((((((((((((((((((((((((( Files Created from 2009-05-19 to 2009-06-19 )))))))))))))))))))))))))))))))
.

2009-06-19 01:02 . 2009-06-19 01:02 -------- d-----w- g:\documents and settings\Leslie Smith\Application Data\Malwarebytes
2009-06-15 13:02 . 2002-01-05 20:37 344064 ----a-w- c:\windows\system32\msvcr70.dll
2009-06-15 13:02 . 2009-06-15 13:02 -------- d-----w- p:\program files\Common Files\DVDVideoSoft
2009-06-15 13:02 . 2009-06-15 13:02 -------- d-----w- p:\program files\DVDVideoSoft
2009-06-08 13:28 . 2009-06-08 13:28 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2009-06-07 17:27 . 2009-06-07 17:27 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-06-07 17:26 . 2009-06-07 17:26 -------- d-----w- p:\program files\SUPERAntiSpyware
2009-06-07 17:26 . 2009-06-07 17:26 -------- d-----w- g:\documents and settings\Hollis\Application Data\SUPERAntiSpyware.com
2009-06-07 17:21 . 2009-06-07 17:21 -------- d-----w- g:\documents and settings\Hollis\Application Data\Malwarebytes
2009-06-07 17:21 . 2009-06-17 16:27 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-07 17:21 . 2009-06-07 17:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-06-07 17:21 . 2009-06-18 23:13 -------- d-----w- p:\program files\Malwarebytes' Anti-Malware
2009-06-07 17:21 . 2009-06-17 16:27 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-06-06 12:42 . 2009-06-06 12:42 -------- d-----w- g:\documents and settings\Hollis\Local Settings\Application Data\Apple
2009-06-05 13:20 . 2009-06-05 13:20 2 --shatr- c:\windows\winstart.bat
2009-06-05 13:20 . 2009-06-06 14:39 -------- d-----w- p:\program files\UnHackMe
2009-06-01 18:07 . 2009-06-01 18:07 -------- d-----w- C:\TEMP
2009-05-21 19:25 . 2009-05-21 19:25 -------- d-----w- g:\documents and settings\Leslie Smith\ContentWatch

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-18 22:54 . 2009-05-27 20:38 -------- d-----w- p:\program files\CCleaner
2009-06-07 17:54 . 2009-02-24 22:04 410984 ----a-w- c:\windows\system32\deploytk.dll
2009-06-07 17:25 . 2008-10-03 19:41 -------- d-----w- p:\program files\Common Files\Wise Installation Wizard
2009-06-05 14:49 . 2008-04-27 23:39 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-06-05 14:49 . 2008-10-02 21:20 -------- d-----w- p:\program files\SpywareBlaster
2009-06-01 18:27 . 2009-06-01 15:57 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-06-01 18:27 . 2009-06-01 15:57 -------- d-----w- p:\program files\NOS
2009-06-01 17:59 . 2008-09-12 21:37 -------- d-----w- p:\program files\Common Files\Adobe
2009-06-01 17:29 . 2008-09-23 14:15 -------- d-----w- g:\documents and settings\Leslie Smith\Application Data\Apple Computer
2009-06-01 17:28 . 2009-06-01 17:28 -------- d-----w- p:\program files\Common Files\Adobe AIR
2009-05-30 14:27 . 2009-05-30 13:14 -------- d-----w- g:\documents and settings\Hollis\Application Data\LimeWire
2009-05-30 12:55 . 2008-09-22 20:16 -------- d-----w- g:\documents and settings\Hollis\Application Data\Apple Computer
2009-05-30 12:55 . 2009-05-30 12:55 -------- d-----w- p:\program files\iTunes
2009-05-30 12:55 . 2009-05-30 12:55 -------- d-----w- c:\documents and settings\All Users\Application Data\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-30 12:55 . 2009-05-30 12:55 -------- d-----w- p:\program files\iPod
2009-05-30 12:55 . 2008-09-29 20:45 -------- d-----w- p:\program files\Common Files\Apple
2009-05-30 12:55 . 2009-05-30 12:54 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-05-30 12:54 . 2009-05-30 12:54 -------- d-----w- p:\program files\Bonjour
2009-05-30 12:54 . 2008-09-29 20:45 -------- d-----w- p:\program files\QuickTime
2009-05-27 20:08 . 2008-10-02 21:18 -------- d-----w- p:\program files\Spybot - Search & Destroy
2009-05-27 19:33 . 2008-10-02 21:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-05-27 14:12 . 2009-05-08 13:22 -------- d-----w- p:\program files\Registrar Registry Manager
2009-05-24 14:16 . 2008-09-22 16:03 -------- d-----w- p:\program files\World of Warcraft
2009-05-22 19:12 . 2009-05-22 19:12 -------- d-----w- p:\program files\Rekenwonder Software
2009-05-15 21:21 . 2008-06-20 20:44 13104 ----a-w- g:\documents and settings\Hollis\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-15 21:05 . 2008-06-20 20:00 13104 ----a-w- g:\documents and settings\Leslie Smith\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-15 20:17 . 2009-05-15 20:17 -------- d-----w- p:\program files\MSBuild
2009-05-15 20:17 . 2009-05-15 20:17 -------- d-----w- p:\program files\Reference Assemblies
2009-05-08 19:43 . 2009-05-08 19:43 -------- d-----w- p:\program files\Avira
2009-05-08 19:43 . 2009-05-08 19:43 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira
2009-05-07 15:32 . 2008-06-20 23:52 345600 ----a-w- c:\windows\system32\localspl.dll
2009-05-01 18:21 . 2009-05-01 16:39 5927 ----a-w- g:\documents and settings\Leslie Smith\copy3.bat
2009-05-01 01:17 . 2009-02-24 22:43 970240 ----a-w- c:\windows\system32\libxml2_CW.dll
2009-05-01 01:17 . 2009-02-24 22:43 247616 ----a-w- c:\windows\system32\wxIE.dll
2009-05-01 01:17 . 2009-02-24 22:43 151552 ----a-w- c:\windows\system32\libexpat.dll
2009-05-01 01:17 . 2009-02-24 22:43 81920 ----a-w- c:\windows\system32\wxcode_msw28u_wxjson_CW.dll
2009-05-01 01:17 . 2009-02-24 22:43 610304 ----a-w- c:\windows\system32\cwalsp.dll
2009-05-01 01:17 . 2009-02-24 22:43 1863680 ----a-w- c:\windows\system32\AltaRecovery.exe
2009-05-01 01:17 . 2009-02-24 22:43 991232 ----a-w- c:\windows\system32\wxcode_msw28u_wxcurl_CW.dll
2009-04-29 04:56 . 2004-08-10 17:51 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2004-08-10 17:51 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-24 15:08 . 2009-04-24 15:08 -------- d-----w- p:\program files\Microsoft Rich Tools
2009-04-24 15:05 . 2008-09-25 20:04 -------- d-----w- p:\program files\Sysinternals
2009-04-23 15:11 . 2009-04-21 21:17 596 ----a-w- g:\documents and settings\Leslie Smith\makeuser.bat
2009-04-21 19:16 . 2009-04-21 19:16 -------- d-----w- c:\documents and settings\All Users\Application Data\Seagate
2009-04-21 19:16 . 2008-09-10 14:08 44384 ----a-w- c:\windows\system32\drivers\tifsfilt.sys
2009-04-21 19:16 . 2008-09-10 14:08 441760 ----a-w- c:\windows\system32\drivers\timntr.sys
2009-04-21 19:16 . 2008-09-10 14:08 132224 ----a-w- c:\windows\system32\drivers\snapman.sys
2009-04-21 19:16 . 2008-09-10 14:08 368480 ----a-w- c:\windows\system32\drivers\tdrpman.sys
2009-04-21 17:40 . 2008-10-23 20:11 -------- d-----w- p:\program files\Dell
2009-04-21 14:52 . 2009-02-24 22:04 -------- d-----w- p:\program files\Java
2009-04-20 23:07 . 2008-09-22 16:03 -------- d-----w- p:\program files\Common Files\Blizzard Entertainment
2009-04-17 12:26 . 2008-06-20 23:52 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2004-08-10 17:51 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2009-03-30 15:33 . 2009-05-08 19:43 96104 ----a-w- c:\windows\system32\drivers\avipbb.sys
2009-03-24 21:08 . 2009-05-08 19:43 55640 ----a-w- c:\windows\system32\drivers\avgntflt.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-14 142104]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-14 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-14 138008]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-02-28 17920]
"Norton Ghost 12.0"="p:\program files\Norton Ghost\Agent\VProTray.exe" [2008-05-07 2037088]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-14 206064]
"cwcptray"="p:\program files\ContentWatch\Internet Protection\cwtray.exe" [2009-05-01 352576]
"avgnt"="p:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]
"QuickTime Task"="p:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="p:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"SunJavaUpdateSched"="p:\program files\Java\jre6\bin\jusched.exe" [2009-06-07 148888]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-06-14 16132608]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

g:\documents and settings\Hollis\Start Menu\Programs\Startup\AutorunsDisabled
Xfire.lnk - c:\program files\Xfire\xfire.exe [2008-12-11 2990416]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 0 (0x0)

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "p:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 17:05 356352 ----a-w- p:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Xfire\\xfire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"g:\\Documents and Settings\\Hollis\\Application Data\\Thinstall\\SecondLife\\400000a600002i\\SLVoice.exe"=
"c:\\WINDOWS\\system32\\dpnsvr.exe"=
"p:\\Program Files\\Multiwinia\\multiwinia.exe"=
"p:\\Program Files\\World of Warcraft\\Launcher.exe"=
"p:\\Program Files\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe"=
"p:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"p:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
"10426:UDP"= 10426:UDP:SingleClick ICC
"3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

R1 SASDIFSV;SASDIFSV;p:\program files\SUPERAntiSpyware\sasdifsv.sys [5/26/2009 10:05 AM 9968]
R1 SASKUTIL;SASKUTIL;p:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/26/2009 10:05 AM 72944]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;p:\program files\Avira\AntiVir Desktop\sched.exe [5/8/2009 2:43 PM 108289]
R2 CwAltaService20;ContentWatch;p:\program files\ContentWatch\Internet Protection\cwsvc.exe [2/24/2009 5:43 PM 1288512]
R3 P0630VID;Creative WebCam Live!;c:\windows\system32\drivers\P0630Vid.sys [9/5/2008 6:50 PM 91830]
S3 SASENUM;SASENUM;p:\program files\SUPERAntiSpyware\SASENUM.SYS [5/26/2009 10:05 AM 7408]
S4 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S4 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\TfNetMon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]
S4 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]

--- Other Services/Drivers In Memory ---

*Deregistered* - PROCEXP100

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}]
"c:\program files\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7790769C-0471-11d2-AF11-00C04FA35D02}]
"c:\program files\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
.
Contents of the 'Scheduled Tasks' folder

2009-06-19 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- p:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-10-02 20:31]

2009-06-19 c:\windows\Tasks\Spybot - Search & Destroy Updater - Scheduled Task.job
- p:\program files\Spybot - Search & Destroy\SDUpdate.exe [2008-10-02 20:31]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-dscactivate - p:\program files\Dell Support Center\gs_agent\custom\dsca.exe
HKLM-Run-Adobe Reader Speed Launcher - p:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe


.
------- Supplementary Scan -------
.
uStart Page = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=5080428
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
LSP: c:\windows\system32\cwalsp.dll
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-19 12:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(716)
p:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll

- - - - - - - > 'lsass.exe'(772)
c:\windows\system32\cwalsp.dll
c:\windows\system32\wxbase28u_vc_CW.dll
.
Completion time: 2009-06-19 12:16
ComboFix-quarantined-files.txt 2009-06-19 17:16

Pre-Run: 20,987,596,800 bytes free
Post-Run: 20,968,603,648 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

205 --- E O F --- 2009-06-12 14:27

#9 TexasDayLily

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Posted 20 June 2009 - 08:31 AM

I did want to know why my user is different than my sons in the attach log.

My Son
Processor: IntelŪ PentiumŪ Dual CPU E2160 @ 1.80GHz | Socket 775 | 1795/200mhz
Me
Processor: IntelŪ PentiumŪ Dual CPU E2160 @ 1.80GHz | Socket 775 | 1184/200mhz


In particular, why would he have 1795/200mhz and my user have 1184/200mhz on the same machine? Have I been underclocked?

Thanks again.

#10 Hoov

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Posted 22 June 2009 - 03:03 PM

With your answer and the results of the scans, I am certain that you have no malware, other than possible a tracking cookie that you picked up after.

As for your question about the two lines,

My Son
Processor: IntelŪ PentiumŪ Dual CPU E2160 @ 1.80GHz | Socket 775 | 1795/200mhz
Me
Processor: IntelŪ PentiumŪ Dual CPU E2160 @ 1.80GHz | Socket 775 | 1184/200mhz

The inly thing I can think of is that each profile's affinity is to a seperate CPU, and that one is testing slower than the other. Try running the test again on one of the profile, then turn the computer off, and let it sit for 2 or 3 minutes, and start it back up and run the test again. See if the results stay the same. I am not aware that Windows changes CPU's when changing users, but it wouldn't be a stretch. That way it would be able to keep a users account active if you switch users.
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#11 TexasDayLily

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Posted 22 June 2009 - 11:35 PM

Thank you, I wondered about that but I don't usually switch users because it sometimes causes problems for certain kinds of software, so I discounted the possibility. I'll try it. I wondered if it was possible for malware to affect the user processor rate.


I have a couple other questions.

1.
I also wanted to know and asked in a previous post if having Avira delete files --including system files with malware detections-- could cause corruption for the system restore files in System Volume Information\_restore{... or other system files? The problem is that if I don't delete them then they stay on the machine for days if I don't happen to examine the machine.


2.
Do I manually remove the combofix files added to the machine or is there a removal script?


Thank you for your help.

#12 Hoov

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Posted 23 June 2009 - 11:10 AM

1, yes it can cause corruption of the restore files, that is why in the final cleanup, I always have the users turn off system restore and then reenable it. This clears out all restore points, so that you will not restore to a corrupted state.

2, there are actually two different scripts that can be used to remove combofix, but this is also something else I have users do at the end.

As soon as you are satisfied that you are clean and have no other problems, I will give you my final, you are clean and this is what you need to do to stay that way speech.

Let me know what you find out about the logon and the processor rate, and any other concerns you have, and we can either finish up, or push on.
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#13 TexasDayLily

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Posted 25 June 2009 - 08:35 AM

I ran the report on my son's user then turned off the computer for about 5 minutes then ran the report on my user. Both reports show:

Processor: Intel® Pentium® Dual CPU E2160 @ 1.80GHz | Socket 775 | 1795/200mhz.


In fact, when I logged back into my son's user it also showed the same thing.

After that I wondered if I could determine the speed both processors were running and try to see what was going on. And I found this link.

http://support.microsoft.com/kb/888282

I tried most of the techniques and determined that one processor seems to be running at 1184 and should be at 1795. This may not be malware related. I don't know.

I have not tried to uninstall adobe acrobat again yet. Other wise the machine seems fine. Should I unistall adobe acobat before we finish? And on the subject of cleaning up I wondered if it was safer to let Avira remove malware (potentially in the system restore files and risk corruption issues) or to let infected files remain on the computer until I discover them. I don't always check my son's computer daily and I'm trying to figure out the most reasonable settings. Hopefully, there won't be any more malware lying around because he is more careful about downloading it now, and is paying attention to alerts posted by avira.


I appreciate you troubling to help me tie up all these loose ends.

#14 Hoov

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Posted 25 June 2009 - 01:35 PM

About the speed issue, It sounds like one of the cores is running at a different speed than the other, and it is random of which profile gets which core. About Avira, I would let it fix infections automatically. Most times this is the best option, because unless you use tools that are on the blurry line between malware and useful tools, chances are you will never have a good file deleted.

About Acrobat, go ahead and try it again. If it doesn't uninstall, try rebooting to safe mode and reinstall it from there. Then reboot back to windows and run the uninstaller. Let me know how it goes.
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#15 TexasDayLily

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Posted 28 June 2009 - 10:20 PM

I'm still working on the uninstall. I tried to restore a previous copy of the program, because the problem with uninstalling is the uninstaller is for a newer version of the program than what the registry indicates. The restore didn't work. I've got an older copy of the program installer which is not available on adobe. I'll try that next. I typically have only a short time on my son's computer.




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