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browsers not working


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24 replies to this topic

#16 boopme

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Posted 19 June 2009 - 01:38 PM

Ok, I want to do a couple things.. If you have a router.
Next reset the router to its default configuration. This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled

"reset" located on the back of the router. Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about

10 seconds). If you donít know the router's default password, you can look it up HERE.


Now run Part 1 of S!Ri's SmitfraudFix

Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
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#17 rachy

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Posted 19 June 2009 - 04:07 PM

iv reset my router but i wasnt asked for a password....
i download the smitfraud fix and done what you said but no text file came up after it did say access declined a few times then scanning in process then access declined again about 3 times

#18 boopme

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Posted 19 June 2009 - 07:07 PM

Did we reinstall FireFox yet? Also is this IE8?
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#19 rachy

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Posted 20 June 2009 - 12:07 PM

yes i reinstalll firefox now.... this is ie 7 i am currently using

#20 boopme

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Posted 20 June 2009 - 01:12 PM

So is Firefox OK now, IE is still bad ? CAn you download yet?
Can you run the DrWeb?
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#21 rachy

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Posted 21 June 2009 - 11:35 AM

firefox stopps working when my ie does.... i can download ill run the drweb now

#22 rachy

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Posted 21 June 2009 - 03:56 PM

iv just done the scan and i clicked save report and my screen blued and say dump restart or something like that so i dont no if i save it :thumbsup:

#23 boopme

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Posted 21 June 2009 - 09:35 PM

Hello I feel something is lurking here.

You need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#24 rachy

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Posted 22 June 2009 - 12:09 PM

ok i done them and i named the topic dds/attach log and for the description i put browsing not working,crashing and not loading is the rite???

#25 boopme

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Posted 22 June 2009 - 12:19 PM

OK,that looks good.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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