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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 optimal table

optimal table

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Posted 06 June 2009 - 03:40 PM

Symptoms:

1. occasionally certain websites only load in firefox (3.0.10, even with all add-ons off) as one color empty screens. There doesn't seem to be a pattern as to what websites will or will not load. The websites do load on my friend's computer who uses the same ver. of firefox and same ISP.

2. a program (vlc as an example - has happened with other programs) will only open as the top blue bar of the window

3. sometimes minimized program icons in the task bar will not be clickable even though other programs' taskbar icons are

I ran avast! and Spybot and they both found nothing. I tried to do a system restore to several different points, but I keep getting a message saying that system restore is impossible because no changes have occurred.

Any assistance would be greatly appreciated,

Thank you!

HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:14:49 PM, on 6/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20861)
Boot mode: Normal

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\COMODO\Firewall\cmdagent.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
H:\Program Files\Alwil Software\Avast4\ashServ.exe
H:\WINDOWS\system32\spoolsv.exe
H:\Program Files\Bonjour\mDNSResponder.exe
H:\WINDOWS\system32\nvsvc32.exe
H:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
H:\Program Files\Alwil Software\Avast4\ashWebSv.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\system32\ctfmon.exe
H:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
H:\WINDOWS\RTHDCPL.EXE
H:\WINDOWS\system32\RUNDLL32.EXE
H:\Program Files\COMODO\Firewall\cfp.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\iPod\bin\iPodService.exe
H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
H:\Program Files\Mozilla Firefox\firefox.exe
H:\Program Files\Pidgin\pidgin.exe
H:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - H:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O3 - Toolbar: StylerToolBar - {D2F8F919-690B-4EA2-9FA7-A203D1E04F75} - H:\Program Files\Styler\TB\StylerTB.dll
O4 - HKLM\..\Run: [avast!] H:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "H:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE H:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE H:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [COMODO Internet Security] "H:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Startup: OpenOffice.org 2.4.lnk.disabled
O4 - Startup: Styler.lnk.disabled
O4 - Global Startup: Privoxy.lnk.disabled
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - H:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: h:\windows\system32\nwprovau.dll
O20 - AppInit_DLLs:
O23 - Service: Apple Mobile Device - Apple Inc. - H:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - H:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - H:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - H:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - H:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - H:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - H:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - H:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PinnacleUpdate Service (PinnacleUpdateSvc) - KALiNKOsoft - H:\Program Files\KALiNKOsoft\Pinnacle Game Profiler\pinnacle_updater.exe

--
End of file - 5380 bytes

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#2 myrti

myrti

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Posted 16 June 2009 - 01:43 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 Orange Blossom

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Posted 21 June 2009 - 12:39 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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