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uacinit.dll / packed.generic.200 remove failed


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2 replies to this topic

#1 mookboi

mookboi

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  • Local time:03:31 PM

Posted 06 June 2009 - 12:05 AM

Hi guys,

I got a virus on my computer yesterday. It popped up something like "XP Deluxe Anti Virus" all over my screen, pretending to be a security program. After downloading/installing Malwarebytes through a bunch of hoops, I was able to get rid of all the pop ups and programs that seem to be starting up by themselves. When I ran a full scan with Malwarebytes, it only detects 1 object, vendor "Trojan.Agent" and for Items field it gives the path C:\WINDOWS\system32\uacinit.dll

When I select it to be removed, it says it can't be removed and will be deleted on reboot, and of course that never happens.

I had Norton Internet Security installed prior to yesterday, and now I get a message from it periodically saying "Packed.Generic.200 Remove Failed". I have instaleld Avast! scanner, and it did it's thing on startup, said it located 1 file to be removed, I deleted it, and it still shows up in Malwarebytes.

Here is my Malwarebytes log:

Malwarebytes' Anti-Malware 1.37
Database version: 2232
Windows 5.1.2600 Service Pack 2

6/6/2009 12:48:40 AM
mbam-log-2009-06-06 (00-48-38).txt

Scan type: Full Scan (C:\|D:\|P:\|X:\|)
Objects scanned: 627033
Time elapsed: 1 hour(s), 30 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> No action taken.


Here is my DDS log:


DDS (Ver_09-05-14.01) - NTFSx86
Run by Andy at 1:08:23.21 on Sat 06/06/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1098 [GMT -4:00]

AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
AV: avast! antivirus 4.8.1335 [VPS 090605-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\lxdjcoms.exe
C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
C:\Program Files\Norton Internet Security\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Norton Internet Security\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\UltraMon\UltraMon.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe
X:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\go.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\AutoHotkey\AutoHotkey.exe
C:\Program Files\AutoHotkey\AutoHotkey.exe
C:\Program Files\AutoHotkey\AutoHotkey.exe
C:\Program Files\AutoHotkey\AutoHotkey.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\Iexplore.exe
X:\Stuff\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://global.nytimes.com/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant =
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\16.5.0.134\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\16.5.0.134\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\16.5.0.134\coIEPlg.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - No File
TB: {855F3B16-6D32-4FE6-8A56-BBB695989046} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [AlcoholAutomount] "c:\program files\alcohol soft\alcohol 120\axcmd.exe" /automount
uRun: [Aim6]
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [UltraMon] "c:\program files\ultramon\UltraMon.exe" /auto
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_01\bin\jusched.exe"
mRun: [!AVG Anti-Spyware] "c:\program files\grisoft\avg anti-spyware 7.5\avgas.exe" /minimized
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Adobe Photo Downloader] "c:\program files\adobe\adobe photoshop lightroom 1.4\apdproxy.exe"
mRun: [lxdjmon.exe] "x:\program files\lexmark 1400 series\lxdjmon.exe"
mRun: [lxdjamon] "x:\program files\lexmark 1400 series\lxdjamon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\andy\startm~1\programs\startup\smartb~1.lnk - c:\program files\poker pro labs\smart buddy\SmartBuddy.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {10F055B8-F443-4adf-948A-EC551E9DBCE4} - c:\documents and settings\andy\start menu\programs\ultimatebet\UltimateBet.lnk
IE: {13C1DBF6-7535-495c-91F6-8C13714ED485} - c:\documents and settings\andy\start menu\programs\absolute poker\Absolute Poker.lnk
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {E59EB121-F339-4851-A3BA-FE49C35617C2} - c:\program files\icq6\ICQ.exe
IE: {F47C1DB5-ED21-4dc1-853E-D1495792D4C5} - c:\program files\bodog poker\BPGame.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-6u1-windows-i586-jc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/RACtrl.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton internet security\engine\16.5.0.134\CoIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: LBTWlgn - c:\program files\common files\logishrd\bluetooth\LBTWlgn.dll
Notify: LMIinit - LMIinit.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1005000.086\SymEFA.sys [2009-3-3 310320]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-6-5 114768]
R1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver;c:\program files\grisoft\avg anti-spyware 7.5\guard.sys [2007-5-30 11000]
R1 AvgAsCln;AVG Anti-Spyware Clean Driver;c:\windows\system32\drivers\AvgAsCln.sys [2007-10-6 10872]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nis\1005000.086\BHDrvx86.sys [2009-3-3 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1005000.086\cchpx86.sys [2009-3-3 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090528.001\IDSXpx86.sys [2009-5-29 276344]
R2 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-9-25 607576]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-6-5 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-6-5 138680]
R2 AVG Anti-Spyware Guard;AVG Anti-Spyware Guard;c:\program files\grisoft\avg anti-spyware 7.5\guard.exe [2007-5-30 312880]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\logmein\x86\rainfo.sys [2008-7-24 12856]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-10-4 47640]
R2 Norton Internet Security;Norton Internet Security;c:\program files\norton internet security\engine\16.5.0.134\ccSvcHst.exe [2009-3-3 115560]
R2 pgsql-8.2;PostgreSQL Database Server 8.2;c:\program files\postgresql\8.2\bin\pg_ctl.exe [2007-1-7 79324]
R2 UltraMonUtility;UltraMon Utility Driver;c:\program files\common files\realtime soft\ultramonmirrordrv\x32\UltraMonUtility.sys [2006-9-24 11776]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-6-5 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-6-5 352920]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-6-2 101936]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-6-4 40160]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090605.022\NAVENG.SYS [2009-6-5 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090605.022\NAVEX15.SYS [2009-6-5 876144]
R3 UltraMonMirror;UltraMonMirror;c:\windows\system32\drivers\UltraMonMirror.sys [2006-9-24 3584]
RUnknown sjmiawvq;sjmiawvq; [x]
S2 lxdjCATSCustConnectService;lxdjCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdjserv.exe [2009-2-7 99248]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]
S3 gsplittm;gsplittm;c:\docume~1\andy\locals~1\temp\gsplittm.sys [2001-7-17 31744]
S4 LMIRfsClientNP;LMIRfsClientNP; [x]

=============== Created Last 30 ================

2009-06-06 01:01 <DIR> --d----- c:\program files\Trend Micro
2009-06-04 20:50 <DIR> --d--r-- c:\program files\Norton Support
2009-06-04 19:47 <DIR> --d----- c:\docume~1\andy\applic~1\Malwarebytes
2009-06-04 19:42 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-04 19:42 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-06-04 19:42 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-06-04 19:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-06-02 00:16 110,592 a------- c:\windows\DUMP6d60.tmp
2009-05-27 03:03 43,520 a------- c:\windows\system32\CmdLineExt03.dll
2009-03-26 15:23 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2008-02-14 00:38 24,720 a------- c:\docume~1\andy\applic~1\GDIPFONTCACHEV1.DAT
2008-01-02 16:28 92,064 a------- c:\documents and settings\andy\mqdmmdm.sys
2008-01-02 16:28 79,328 a------- c:\documents and settings\andy\mqdmserd.sys
2008-01-02 16:28 66,656 a------- c:\documents and settings\andy\mqdmbus.sys
2008-01-02 16:28 25,600 a------- c:\documents and settings\andy\usbsermptxp.sys
2008-01-02 16:28 22,768 a------- c:\documents and settings\andy\usbsermpt.sys
2008-01-02 16:28 9,232 a------- c:\documents and settings\andy\mqdmmdfl.sys
2008-01-02 16:28 6,208 a------- c:\documents and settings\andy\mqdmcmnt.sys
2008-01-02 16:28 5,936 a------- c:\documents and settings\andy\mqdmwhnt.sys
2008-01-02 16:28 4,048 a------- c:\documents and settings\andy\mqdmcr.sys

============= FINISH: 1:08:46.85 ===============


Thank you in advance for any help you can offer.

Attached Files


Edited by mookboi, 06 June 2009 - 12:10 AM.


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#2 Buckeye_Sam

Buckeye_Sam

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Posted 06 June 2009 - 12:43 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.



Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 23 June 2009 - 02:09 PM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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