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Server Busy Error


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2 replies to this topic

#1 onwingsofglory

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Posted 05 June 2009 - 05:16 PM

Ok, three days ago I was annoyed at the slowness of the Blizzard Downloader so I decided to download the latest patch from one of the mirrors listed. Everything looked fine, game updated, was going smoothly until I actually tried to run World of Warcraft. Before my screen turns black like it usually does, I get an error message saying: "The application failed to initialize (0xc000006). Click 'ok' to close the application".

So I ran a malware scan and the error stopped, but a new one showed up. When I clicked on play on the Launcher, I got a "Server Busy" box with three buttons: "Switch to, Retry, and Cancel". Cancel is greyed out. They want me to switch to the busy program and correct the error but when I click "Switch to" all it does is open the Start menu. I've been running scans of all different sorts (Ad-Aware, Malwarebytes, Mc-Afee Virus). I also updated my virus protection to no avail. I'm running Windows XP with SP3. World of Warcraft is also the only program that produces that error, I can use Microsoft Office, Firefox, etc. fine.

PS - I posted this in Blizzard's Technical Support forum but they said it was a general Windows error and beyond their scope.

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#2 joseibarra

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Posted 05 June 2009 - 06:55 PM

It sounds like you may have had some malware - your first problem went away after a scan, but you didn't say if anything was found or by what method...

Sometimes things get left behind after a scan with even decent AV programs. They need to be detected and removed by other methods.

Your new problem sounds a lot like a result of leftovers, so I think some person here needs to get you to run a few other things for analysis (like HijackThis for starters) and post that into the appropriate forum (this is not the place for HijackThis logs).

I am sort of new here myself and still learning the methods that get the best results from the experts.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#3 Orange Blossom

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Posted 06 June 2009 - 12:42 PM

Hello,

Now that you have posted a log here: you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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