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Internet Explorer


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5 replies to this topic

#1 RacefanofJr

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Posted 05 June 2009 - 01:24 PM

Hi Bleepingcomputer family !!!
I have an Acer Aspire 4520 with Vista Home Premium and 2GB of RAM.
The Internet Explorer just quit working. When I click on the icon to start it, nothing at all happends. I went into Program Files, Internet Explorer folder and clicked on the icon in there and still absolutely nothing happends. There are no pop-ups of any viruses or trogans so I don't THINK it's infected. The Norton antivirus program ran out and I'm going to put Avast on it.
Any clues why Internet Explorer just quit responding ?
Any and ALL help is greatly appreciated !!!
The measure of man's real character is what he would do if he knew he would never be found out.

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#2 DeathStalker

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Posted 06 June 2009 - 01:14 AM

Well duh. The problem is obvious. You are a LilBoyJr. fan. A such, you need a new crew chief. :huh:

Ok, so maybe that's not it after all. Uninstall your IE (if you can) and re download it. Did you ever do the upgrade to IE8? Also get rid of that free Norton. I just spent a week on a friends computer (also an Acer) fixing it. He had similar problems but added in he also had a virus or two. How long has the Norton been expired? If it's been a while, you may want to zip over to the Malware forum and make sure you aren't infected. Also when you get rid of the Norton, use the Norton Removal Tool.

Hope this helps.

Edit: if you installed IE8 through Windows update, you may have to go through it to uninstall it.

Edited by DeathStalker, 06 June 2009 - 01:15 AM.


#3 RacefanofJr

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Posted 06 June 2009 - 10:09 AM

GO JR !!! Yelling that didn't fix the computer but it does make me feel good !
The power cord for the laptop is riding in the back of a car and won't be back to me till Monday, late. I will be able to try your suggestion then.
You can go root for your favorite driver.....Kyle Petty now......... LOL
The measure of man's real character is what he would do if he knew he would never be found out.

#4 DeathStalker

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Posted 06 June 2009 - 11:43 AM

LOL @ the Kyle Petty comment. Up until this year I covered NASCAR (and other forms of stockcar racing) for a Website and we had a pool going in the media center about which lap Petty would be lapped.

When you get your cord let me know if that worked for you. Knowing you are a Junior fan I typed it really slow so you could keep up LOL.

#5 RacefanofJr

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Posted 10 June 2009 - 11:21 AM

Ok, I have run a few virus scans with Malwarebytes, Spybot, SuperAnti Spyware.... They found a few trogans, viruses, etc...
I still can't get the icon to bring up Internet Explorer at all so I ran HijackThis and created a log. I will send that log to the Virus folks and see what they say.
If I uninstall Internet Explorer, how will I reinstall it ? I have removed Norton with the removal tool. Go Jr. !!!
I wonder what lap Robby Gordon will wreck out each race ?
The measure of man's real character is what he would do if he knew he would never be found out.

#6 Orange Blossom

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Posted 11 June 2009 - 01:01 AM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/232963/no-internet/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :huh:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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