Posted 05 June 2009 - 09:09 AM
Hi. I tried over at the malware forums with no luck - the computer is clean, but cannot run antivirus due to lack of connectivity. Maybe somebody here can help me out.
My mom's Win PC is running AOL 9.1 and the only way we can connect to the internet on that machine is to use AOLs BYOA plan. We have Verizon Fios and it works everywhere else in the house. I have tried everything I can to look at settings, proxies, and whatever else. I used windows restore which worked once, and then it didn't work again. We don't have a recovery disk, so I'm loath to wipe the machine clean. I'm also very hesitant to uninstall AOL because then there might be NO internet on that pc.
Please somebody try to help me reconnect to the net.