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Another WinBlueSoft Victim =(


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#1 nedusmustafus

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Posted 04 June 2009 - 05:51 PM

Hi, folks.

In all my years of computer use, I have never found an invasive program quite like WinBlueSoft. I've read many others posts about the subject, which is how I made my way here.

Tuesday afternoon I turned on my computer, and there was nothing unusual until I had been logged on for about 10 minutes. Then, this WinBlueSoft crap pops up and my computer literally just goes to hell. Programs are blocked, I cannot run MalwareBytes, I cannot start my computer in safe mode (restarts on its own before it can load), and, at the beginning, CTR+ALT+DEL was even blocked (and the computer randomly restarted on its own... I *THINK* I have fixed this one). I have somehow gotten to the point where I can use CTR+ALT+DEL, but it isn't helping much. I downloaded Ad-Aware and it actually let me run it... I suppose because it didn't find the actual problem (it did find SEVERAL, but the problems persist).

So, in essence, I am stumped. I am able to download MalwareBytes and install it, however, the launching of the program after install is blocked. I am running Online Armor right now, and if I attempt to disable certain programs, the computer restarts immediately.

I was a faithful ZoneAlarm user prior to their axing of the free program. After that, I lost ZoneAlarm and seem to have forgotten to get another firewall, so I would assume that would be the reason I got this bug. I haven't downloaded anything in DAYS, so, unless the bug is "time-released," I don't think that is the cause.

BTW, I am running XP (SP2, I *THINK*... I can't run Windows Update, either), AVG Free 8.5, Ad-Aware, and Online Armor.

Any help you provide will be infinitely appreciated!

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#2 garmanma

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Posted 05 June 2009 - 08:17 PM

http://www.bleepingcomputer.com/virus-remo...ove-winbluesoft

Mbam should handle it

If mbam won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
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#3 nedusmustafus

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Posted 05 June 2009 - 08:27 PM

Thanks for the reply. I tried the things you recommended, and no go. I can install MBAM, but even the renaming doesn't allow me to run it. :thumbsup:

#4 nedusmustafus

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Posted 07 June 2009 - 08:49 AM

Okay, I'm now running MBAM after your suggestion. The quick scan found several items of interest. However, I restarted and then ran a full scan, which found nothing. However, something is still going on with the computer. Just after restarting post-full scan, Windows just told me it "recovered from a serious error" like 15 times, so I don't know what's up with that one.

Going to My Computer and then clicking on my C: drive, I get this: Windows cannot find 'RECYCLER/S-5-4-87-100021180-100021642-100002899-7661.com' Please make sure blah blah. That's a strange one.

Also, mbam.exe still won't run on its own, so I'm afraid I have something holding on.

I've attached both MBAM logs for you. Thanks again for your help.

Quick Scan:

Malwarebytes' Anti-Malware 1.37
Database version: 2239
Windows 5.1.2600 Service Pack 2

6/7/2009 1:10:21 AM
mbam-log-2009-06-07 (01-10-16).txt

Scan type: Quick Scan
Objects scanned: 104857
Time elapsed: 2 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{42f2c9ba-614f-47c0-b3e3-ecfd34eed658} (Adware.ISTBar) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-0000-0000-0000-100005000004} (Rogue.Installer) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\winoqx32 (Dialer) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\AdwareAlert (Rogue.AdwareAlert) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSSMGR (Trojan.Downloader) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\{226107d8-08a2-1033-1202-050214060001} (Trojan.Agent) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AdwareAlert (Rogue.AdwareAlert) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\International\W2KLpk (Trojan.Banker) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\Matt\Application Data\AdwareAlert (Rogue.AdwareAlert) -> No action taken.
c:\documents and settings\Matt\application data\adwarealert\Log (Rogue.AdwareAlert) -> No action taken.
c:\documents and settings\Matt\application data\adwarealert\Settings (Rogue.AdwareAlert) -> No action taken.

Files Infected:
c:\documents and settings\Matt\application data\adwarealert\rs.dat (Rogue.AdwareAlert) -> No action taken.
c:\documents and settings\Matt\application data\adwarealert\Log\2009 Jun 03 - 07_44_17 PM_718.log (Rogue.AdwareAlert) -> No action taken.
c:\documents and settings\Matt\application data\adwarealert\Settings\ScanResults.pie (Rogue.AdwareAlert) -> No action taken.
C:\WINDOWS\system32\winoqx32.dll (Dialer) -> No action taken.
c:\WINDOWS\Tasks\AdwareAlert Scheduled Scan.job (Trojan.Downloader) -> No action taken.
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> No action taken.
c:\WINDOWS\Temp\tempo-242562.tmp (Trojan.DNSChanger) -> No action taken.
c:\WINDOWS\Temp\tempo-2294484.tmp (Trojan.DNSChanger) -> No action taken.
c:\WINDOWS\Temp\tempo-2295296.tmp (Trojan.DNSChanger) -> No action taken.
c:\WINDOWS\Temp\tempo-1845265.tmp (Trojan.DNSChanger) -> No action taken.
C:\WINDOWS\system32\inst.dat (Keylogger) -> No action taken.
C:\WINDOWS\system32\pk.bin (Keylogger) -> No action taken.

Full Scan:

Malwarebytes' Anti-Malware 1.37
Database version: 2239
Windows 5.1.2600 Service Pack 2

6/7/2009 10:32:52 AM
mbam-log-2009-06-07 (10-32-52).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|)
Objects scanned: 282087
Time elapsed: 24 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

P.S.: Not sure why the first log says "No Action Taken," because all of the items it mentions are now located in the Quarantine list under MBAM.

Edited by nedusmustafus, 07 June 2009 - 09:01 AM.


#5 garmanma

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Posted 07 June 2009 - 05:55 PM

I'm confused. You said Mbam.exe won't run, but you're posting logs. How can that be?

Try these two scans. They might take some time
----------------------------------------------



ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
----------------------------------------


Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

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Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 nedusmustafus

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Posted 10 June 2009 - 09:19 PM

Thanks for your reply.

After running ATFCleaner, I rebooted, only to find my Windows registry was completely demolished. XP went into that endless reboot cycle, so I had to manually restore my boot files. That's done (at the expense of my installed programs...) =(

However, safe mode now works! And I have run the two programs you recommended. Here we go.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/10/2009 at 09:12 PM

Application Version : 4.26.1004

Core Rules Database Version : 3910
Trace Rules Database Version: 1854

Scan type : Complete Scan
Total Scan Time : 00:23:11

Memory items scanned : 201
Memory threats detected : 0
Registry items scanned : 3350
Registry threats detected : 0
File items scanned : 34183
File threats detected : 0

DrWeb

autorun.inf;c:;Probably Win32.HLLW.Autoruner.corrupted;Moved.;
gxvxclgwoyevbondjhamnbejxnitqbvepppkr.dll;C:\WINDOWS\system32;BackDoor.Tdss.223;Deleted.;
gxvxcocdcvorpuelcrteveitkkhquomplnsgr.dll;C:\WINDOWS\system32;BackDoor.Tdss.223;Deleted.;
Process.exe;C:\WINDOWS\system32;Tool.Prockill;Incurable.Deleted.;
gxvxcnlsbiwtykdpdbovhkmfrmtjrnwkbalfs.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.223;Deleted.;
gxvxcqxmkloobyqxrbfalqerqhfaywmftymef.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.223;Deleted.;
gxvxcxvkosiewiltavhkylqekxiqhfuoqlrlo.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.223;Deleted.;
gxvxckmkeqaipixkfhdsjwkckoaabhtmgtkhx.sys;C:\WINDOWS\system32\drivers;BackDoor.Tdss.223;Deleted.;
197281.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.119;Deleted.;
320937.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.119;Deleted.;
2286203.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.119;Deleted.;
241109.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.119;Deleted.;
1843812.tmp;C:\WINDOWS\Temp;BackDoor.Tdss.119;Deleted.;
A0132855.dll;C:\System Volume Information\_restore{D31987E6-3262-48A9-8883-3D99BCD6A19A}\RP728;BackDoor.Tdss.223;Deleted.;
A0132856.dll;C:\System Volume Information\_restore{D31987E6-3262-48A9-8883-3D99BCD6A19A}\RP728;BackDoor.Tdss.223;Deleted.;
A0132857.sys;C:\System Volume Information\_restore{D31987E6-3262-48A9-8883-3D99BCD6A19A}\RP728;BackDoor.Tdss.223;Deleted.;
A0132858.sys;C:\System Volume Information\_restore{D31987E6-3262-48A9-8883-3D99BCD6A19A}\RP728;BackDoor.Tdss.223;Deleted.;
A0132859.sys;C:\System Volume Information\_restore{D31987E6-3262-48A9-8883-3D99BCD6A19A}\RP728;BackDoor.Tdss.223;Deleted.;
A0132860.sys;C:\System Volume Information\_restore{D31987E6-3262-48A9-8883-3D99BCD6A19A}\RP728;BackDoor.Tdss.223;Deleted.;
mirc.exe;D:\Program Files\mIRC;Program.mIRC.623;Incurable.Deleted.;
S-0-2-20-100030868-100015646-100019552-4784.com;F:\RECYCLER;BackDoor.Tdss.119;Deleted.;
S-0-2-45-100029763-100006060-100020647-8644.com;F:\RECYCLER;BackDoor.Tdss.119;Deleted.;
S-5-4-87-100021180-100021642-100002899-7661.com;F:\RECYCLER;BackDoor.Tdss.119;Deleted.;
S-6-4-63-100017114-100025933-100028535-1479.com;F:\RECYCLER;BackDoor.Tdss.119;Deleted.;
S-6-6-48-100014636-100011227-100022419-1967.com;F:\RECYCLER;BackDoor.Tdss.119;Deleted.;

Unfortunately, it looks like I might as well just format and reinstall, since I have lost all my registry entires due to the reset. However, I do believe the malware might be to blame for the registry errors, and I do have a backup of the erroneous files I was using to boot. Perhaps, after these problems are eradicated, they will be miraculously fixed? I can only hope. :thumbsup:

The internet on the infected PC no longer works after the registry reset, so this was posted from my fiancee's laptop. Not really sure why it isn't working, but go figure.

#7 garmanma

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Posted 11 June 2009 - 02:51 PM

Unfortunately, it looks like I might as well just format and reinstal


I believe it would be the best thing to do, with what I see happenig with your logs
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#8 nedusmustafus

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Posted 11 June 2009 - 07:27 PM

Just for the heck of it, I replaced the generic registry files with my old disfucntional files. Lo and behold, the computer is back the way it was before and the internet works now! I will now revel in my (however minor) victory.

I really would rather not format and reinstall, because it was quite a hassle for me to get my drivers installed correctly the last time I did that. Apparently XP doesn't like my equipment, I don't know. Is there anything else you could suggest I do to help my comp? I've not tried to see if Safe Mode still works, but I will run more scans to see if anything else still shows up.

The comp. is running VERY slow, but I do notice the IE hijacks have seemingly stopped. That's always a good thing.

I appreciate your assistance very much.

#9 garmanma

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Posted 12 June 2009 - 03:47 PM

I replaced the generic registry files with my old disfucntional files


I would rescan everything to make sure the old files are not hiding anything funky
Mark
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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