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Proxy Error Message During Logon


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#1 Tony019

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Posted 04 June 2009 - 01:47 PM

I'm getting a "Proxy Error" message when I logon to my laptop.
The exact error message is as follows... "C:\WINDOWS\system32\PHPMONNT.DLL cannot load resource file PHRZ for language 0x0409"
Network access is not available until I click the OK button to close this message box.
I googled for similar message and found references to GroupWise and Funk Software. These are not in my Add Remove Programs. Perhaps the previous owner of this laptop has removed it (them). I did find Funk Software referenced in the registry under "HKEY_LOCAL_MACHINE\SOFTWARE" and deleted this entry. I checked for startup processes and ran a registry cleanup using CCleaner. However, the above error message did not go away. I'm not sure how to proceed from here :thumbsup: . Any help would be appreciated.

Windows XP Pro SP3

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#2 garmanma

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Posted 04 June 2009 - 02:17 PM

You still must have an orphaned entry somewhere



A "Cannot find...", "Could not run...", "Error loading... or "specific module could not be found" message is usually related to malware that was set to run at startup but has been deleted. Windows is trying to load this file but cannot locate it since the file was mostly likely removed during an anti-virus or anti-malware scan. However, an associated orphaned registry entry remains and is telling Windows to load the file when you boot up. Since the file no longer exists, Windows will display an error message. You need to remove this registry entry so Windows stops searching for the file when it loads.

To resolve this, download Autoruns, search for the related entry and then delete it.

Create a new folder on your hard drive called AutoRuns (C:\AutoRuns) and extract (unzip) the file there. (click here if you're not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file(s) in the error message.
Right-click on the entry and choose delete.
Reboot your computer and see if the startup error returns.
Mark
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#3 Tony019

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Posted 04 June 2009 - 03:11 PM

It was a "Proxy Remote Printing" registry entry under "HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors".
There're lots of info to shift through, but a quick search for "phpmonnt" points to the correct entry.
I deleted this entry, restarted the laptop, and no annoying error. Thank you very much for your help. You're the MAN :thumbsup:.
The Autorun utility is great too.




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