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Trojan.fakealert Please help!!


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#1 Bumthany

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Posted 04 June 2009 - 12:58 PM

I recently got a virus on my computer (windows XP). fake messgaes keep popping up saying i have a virus but i ignore them because i know they're fake.

i used bitdefender and it found a trojan called "torjan.fakealert" but it wasnt able to take any action against it.

Does anybody know how i can delete it? and i was wondering if system recovery would work

as a result of the virus my internet explorer wont work (i'm using firefox) and my computer locks up every now and again

Please help!
thanks =] x.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 fairjoeblue

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Posted 04 June 2009 - 01:50 PM

Turn off System Restore.

Go to the Control Panel & double click the System icon
When the box opens click on the System Restore tab
Put a checkmark [click on] the little box by Turn off system restore
Click Apply
close out to the desktop

Go online & download Malwarebytes ,

http://download.cnet.com/Malwarebytes-Anti...4-10804572.html

Install it , run, & fix [remove] everything it finds.
You will get a message that the computer needs to be restarted to remove some things
Click yes, or OK
let it restart or restart it yourself
When you are back to the desktop run Malwarebytes again just to make sure.

When you are sure the fake alert is gone turn System Restore back on.
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#3 garmanma

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Posted 04 June 2009 - 09:09 PM

Please post your log for review
Mark
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why won't my laptop work?

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