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Any burning software no longer see's any CD or DVD drives


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#1 funkyox1

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Posted 04 June 2009 - 08:32 AM

Greetings, Hopefully this is the right forum for this topic.
(Had great luck and help earlier this year with a Spyware problem, thanks to "Da Chew"..

I am running XP pro with SP3.
Norton system works 2004..

A couple of weeks ago I contacted a "bloodhound" virus that infected my registry.
I used the latest Maleware bytes version and cleaned it up, no issues.

But 2 days later when I tied to burn a CD, my Nero 7 software would not see any CD or DVD drives on my PC.
(not sure if the virus clean did anything or if this is just coincidence)

I have Sonic Record now also, this software does not see my drives either.
But my PC see's the drives fine. Can read and play discs no problem.
I went into device manger and tried to detect new hardware, no change.
I did try to reinstall Nero 7, still does not see any CD or DVD drives.
(I even did the Nero "clean" and then tried to re-install)

I installed no new hardware or software. (except the Malwarebytes update)

I have heard there might be some type of "filter" fix in the registry that may fix this but am unsure exactly what needs to be done.
I also read somewhere that by disconnecting any USB devices from my PC then re-booting would help.
(This helped to get my CD drive back for a bit but not my DVD drive, but as soon as everything is plugged back in and you re-start, my drives, once again will not be recognized by my burning software)

Can anyone provide me with a good permanent fix for this issue??
I make tons of CD's and DVD's....

"Chewy" are you out there??? You helped me tons last time around...
Thanks

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#2 hamluis

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Posted 04 June 2009 - 09:43 AM

Reference material:

Upper & Lowe Filters - http://delltrain.wordpress.com/2008/07/15/...d-lower-filter/

Upper & Lower Filters - http://support.microsoft.com/kb/316529

Upper and Lower Filters. CD-ROM 314060 - http://support.microsoft.com/kb/314060

Louis

#3 funkyox1

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Posted 04 June 2009 - 02:23 PM

Hi Louis,
First off, I looked at the Microsoft link and did verify my drives were recognized as recordable. Thats all set.

Then I tried the first link you provided and deleted the lower filter in my registry, (I did not have an upper filter).
That did not make my drives recognizable via Nero, so then I re-installed Nero 7.
This brought back my cd-rw drive once after my re-boot, then it disappeared again.
(None of these processes every brought back my DVD-rw drive)...

The 3rd link would never load for me so I am not sure what that might have said.

So now I am right back where I started..

Any other suggestions??




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