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windows update re-directs


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4 replies to this topic

#1 splarigus

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Posted 04 June 2009 - 08:10 AM

I've recently had problems with winbluesoft and my internet explorer, I managed to completely remove winbluesoft files, folders and registries and have not heard from it since, but the windows update bar in "tools" on my internet explorer re-directs me a copy/dodgey google site.

Upon going directly into windows main site then trying to update from their update section, i still can't start the update check, the page comes up saying could not connect.

After 3 sleepless nights i reluctanly have had to re-install windows, after transferring "my documents" to a storage drive.

With windows re-installed and my folders copied back to where they were, starting from scratch, i tried to update windows this time, still the same thing has happened, i have run almost everything that has been previously listed in other posts to find malware. still i cannot update.

My windows update and any download for antivirus will not work, is there a way to uninstall internet explorer then re-install to see if that fixes the problem.

Can anyone suggest something i could do please

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#2 hamluis

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Posted 04 June 2009 - 09:41 AM

If you have multiple system problems after being infected...my suggestion would be to do a clean install of XP.

If you did a clean install and still have problems, I suggest that you consider the possibility that you have reinfected yourself.

You might also consider the possibility that your problems are due to faulty hardware.

Louis

#3 splarigus

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Posted 04 June 2009 - 06:30 PM

But i cant really see how it could be faulty hardware seeing as how i built this thing 3 years ago from top shelf ASUS products, and we only recently went onto an ADSL plan 3 weeks ago, and that was when the problem started about a week after using utorrent for my downloading instead of limewire.
Before that we had dialup and no problems occured.
Is there a program that can do a deep scan of all installed programs, at the moment i've removed utorrent and have installed Uniblue speed up my pc, registry booster, and spy eraser, the main chunk bad files/registries were found with ActiveX part of things.
Is there any procedure i coudl try now that might fix my update redirect/ internet explorer problem?
I suspect that utorrent may have something to do with this.

I'm open to any suggestions.

#4 splarigus

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Posted 04 June 2009 - 06:32 PM

I did notice that when i clicked on utorrent, in the folder i had moved it to, after re-installing xp, the program just opened straight up, and that was the install file i clicked on.

#5 Orange Blossom

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Posted 04 June 2009 - 07:27 PM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/231517/unable-to-remove/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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