Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Several Problems...


  • This topic is locked This topic is locked
2 replies to this topic

#1 scalco

scalco

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:clearwater, FL
  • Local time:01:59 AM

Posted 03 June 2009 - 05:36 PM

System :

Windows XP Home Edition SP3
1.5GhZ Celeron
512MB RAM

It's super old. I know. It's a shared computer.


Background :

Two weeks ago I troubleshot what I apparently misdiagnosed as win32.blaster.worm after several unexpected Remote Procedure Call errors. I thought all was well after removing several infections to include Virtumonde until two days ago.

Two days ago a program called "e.exe" attempted to access the internet, and I stopped it with McAfee. RDL70.tmp.exe and RDL72.tmp.exe subsequently tried to access the internet, which I blocked as well. Upon blocking these three attempts, my background went to the "Warning, Your're [sic] in danger..." background belonging to System Security 2009 malware. System performance was extremely slow from this point on. I was unable to initiate any anti-spyware/malware software, faced 100% CPU usage in Task Manager and several strange processes to include 17027964.exe and 97037956.exe.

After a restart in safe mode and some digging around, I manually removed folders 17027964 and 97037956, containing AV System Security 2009 software and files, as well as all RDL##.tmp.exe files. I ran a Spyware Doctor, Malware Bytes, Super-Anti Spyware and Spybot S&D and cleared out a number of infections.

My system performance is back to normal and I get no strange pop-ups or performance issues other than this:

Issues :

Malware Bytes still shows infection which doesn't seem to be removed. Spyware Doctor can't connect to it's SmartUpdate and will not scan my system. I've had one additional RPC shutdown error, which I stopped with shutdown-a. System restore is off. McAfee and XP Firewall is always up.

Windows will not successfully start unless I start it in the last configuration that worked. I can't access safe-mode, my machine won't start normally, and infections appear to be lingering. On top of this, I can't get a good feel for this because the infections/issues began on someone else's time and all browsing history has been deleted. Please help.


HJT LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:31:04 PM, on 6/3/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\StarMicronics\TSP100\Software\20061130\portemu.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\VTtrayp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\lxdccoms.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.gateway.com/g/sidepanel.html?Ch...TB&M=MX3228
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gateway.com/g/sidepanel.html?Ch...TB&M=MX3228
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll
O2 - BHO: McAfee Anti-Phishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [lxdcmon.exe] "C:\Program Files\Lexmark 1300 Series\lxdcmon.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [17027964] C:\Documents and Settings\All Users\Application Data\17027964\17027964.exe
O4 - HKLM\..\Run: [97037956] C:\Documents and Settings\All Users\Application Data\97037956\97037956.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [Power2GoExpress] NA (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Power2GoExpress] NA (User 'Default user')
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra 'Tools' menuitem: McAfee Anti-Phishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MIC273~1\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: lxdcCATSCustConnectService - Lexmark International, Inc. - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\lxdcserv.exe
O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
O23 - Service: Port Emulator (Star) (PortEmulator) - Star Micronics Co., Ltd. - C:\Program Files\StarMicronics\TSP100\Software\20061130\portemu.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

--
End of file - 9384 bytes


Malware Bytes Log :


Malwarebytes' Anti-Malware 1.37
Database version: 2225
Windows 5.1.2600 Service Pack 3

6/3/2009 5:06:53 PM
mbam-log-2009-06-03 (17-06-53).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 162602
Time elapsed: 52 minute(s), 57 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{c48635ad-d6b5-3ee4-aaa2-540d5a173658} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{c48635ad-d6b5-3ee4-aaa2-540d5a173658} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{c48635ad-d6b5-3ee4-aaa2-540d5a173658} (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\config\systemprofile\local settings\temporary internet files\Content.IE5\4ZW3K5MT\test2[1].exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\local settings\temporary internet files\Content.IE5\GBM547GV\install.48031[1].exe (Trojan.Downloader) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\config\systemprofile\local settings\temporary internet files\Content.IE5\WF2ZI92X\17[1].exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Delete on reboot.


Thanks for any assistance.

BC AdBot (Login to Remove)

 


#2 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:07:59 AM

Posted 04 June 2009 - 06:47 AM

Hi,

* Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Post the log from ComboFix in your next reply.

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix..This because Security Software may see some components ComboFix uses (prep.com for example) as suspicious and blocks the tool, or even deletes it. Please visit HERE if you don't know how.


Extra note: The combofix tutorial recommends to disable your Antivirus, in your case McAfee. For McAfee, I rather recommend to temporary uninstall it, because Mcafee causes a lot of problems with Combofix after reboot, this because McAfee enables again after reboot. So please temporary uninstall McAfee first, then reboot and then scan with Combofix.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:07:59 AM

Posted 15 June 2009 - 10:23 AM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users