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Troj/Rustok-N and WINBLUESOFT


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#1 GimmeShelter

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Posted 03 June 2009 - 04:34 PM

Hello,


I'm new around here and was referred to this forum after posting in a Microsoft forum about my situation. I'm infected with both the WINBLUESOFT and the Trojan 'RUSTOK -N' malwares/viruses/bugs/whatever. I know exactly how I was infected. I't was the result of hurriedness on my part and not really paying attention. Regardless, these things are wreaking havoc on me and I like to know what the procedures are for getting rid of them. Just so you know, I don't consider my self an advacnced PC user, but I can usually follow instructions pretty well provided they are written a plain English. The effects of these malwares on me are basically the same was what has been described by many other users on this forum. I do see many procedures out there, but I'd need someone to tell me exactly which ones I should be using, and the more automated, the better. Can you help? I have Windows XP SP3 home edition.


Thanks

John - GimmeShelter

Edited by The weatherman, 03 June 2009 - 04:46 PM.
Moved from XP to a more appropriate forum. TW


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#2 boopme

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Posted 03 June 2009 - 05:50 PM

Hello and welcome.
Next run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.



Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Please ask any needed questions,post 2 logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 GimmeShelter

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Posted 03 June 2009 - 06:29 PM

thanks.

OK, Boopme. I'll run ATF, SAS, then MBAM as indicated, then post requested logs and report back when done.........

#4 GimmeShelter

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Posted 03 June 2009 - 09:58 PM

cannot download Superantispyware or Malwarebytes due to following:

"Internet Explorer cannot display the webpage", etc..

WINBLUESOFT malware might be interfering and preventing these downloads. Can you advise or send me copies?
I have so far successfully downloaded ATF Cleaner. Have gone no further.

thank you.

#5 boopme

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Posted 04 June 2009 - 10:20 AM

Hello. Also turn off Spybot if installed for these scans.


Some types of malware will disable MBAM (MalwareBytes) and other security tools. If MBAM will not install, try renaming it.

Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first
***
Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..


***
Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.
***
Open up command prompt, type in following commands:
XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".
Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.

regsvr32 mbamext.dll
regsvr32 ssubtmr6.dll
regsvr32 vbalsgrid6.ocx
regsvr32 zlib.dll

****

If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

***
Try this random renamer for MBAM
http://kixhelp.com/wr/files/mb/randmbam.exe
****
Try using a System Retore Point prior to the date of infection. You may be able to update and run MBam. Note this did not remove the malware.
Windows XP System Restore Guide
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 GimmeShelter

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Posted 04 June 2009 - 03:23 PM

First, the logs:

SAS LOG
_______

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/04/2009 at 01:47 PM

Application Version : 4.26.1004

Core Rules Database Version : 3910
Trace Rules Database Version: 1854

Scan type : Complete Scan
Total Scan Time : 01:10:11

Memory items scanned : 221
Memory threats detected : 0
Registry items scanned : 5587
Registry threats detected : 49
File items scanned : 17468
File threats detected : 12

Adware.AdSponsor/ISM
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8334A30C-49E5-489a-B63D-5B927C1EF46E}
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}#AppID
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}\InprocServer32
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}\InprocServer32#ThreadingModel
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}\ProgID
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}\TypeLib
HKCR\CLSID\{8334A30C-49E5-489A-B63D-5B927C1EF46E}\VersionIndependentProgID
HKCR\StFlex.BHO.1
HKCR\StFlex.BHO.1\CLSID
HKCR\StFlex.BHO
HKCR\StFlex.BHO\CLSID
HKCR\StFlex.BHO\CurVer
HKCR\TypeLib\{F1172B04-B563-457f-85E6-F40B6734302F}
HKCR\TypeLib\{F1172B04-B563-457f-85E6-F40B6734302F}\1.0
HKCR\TypeLib\{F1172B04-B563-457f-85E6-F40B6734302F}\1.0\0
HKCR\TypeLib\{F1172B04-B563-457f-85E6-F40B6734302F}\1.0\0\win32
HKCR\TypeLib\{F1172B04-B563-457f-85E6-F40B6734302F}\1.0\FLAGS
HKCR\TypeLib\{F1172B04-B563-457f-85E6-F40B6734302F}\1.0\HELPDIR
C:\PROGRAM FILES\QDRDRIVE\QDRDRIVE15.DLL
HKU\S-1-5-21-3517843971-1276654937-3254385353-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8334A30C-49E5-489A-B63D-5B927C1EF46E}
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\{1212BCB8-67DD-475e-8025-9D2198FB8F61}
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}#AppID
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\Implemented Categories
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\Implemented Categories\{00021493-0000-0000-C000-000000000046}
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\InprocServer32
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\InprocServer32#ThreadingModel
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\ProgID
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\TypeLib
HKCR\CLSID\{1212BCB8-67DD-475E-8025-9D2198FB8F61}\VersionIndependentProgID
HKCR\StFlex.Band.1
HKCR\StFlex.Band.1\CLSID
HKCR\StFlex.Band
HKCR\StFlex.Band\CLSID
HKCR\StFlex.Band\CurVer
HKU\S-1-5-21-3517843971-1276654937-3254385353-1006\Software\QdrModule
C:\Documents and Settings\John Cuccia\Start Menu\Programs\Internet Speed Monitor\Check Now.lnk
C:\Documents and Settings\John Cuccia\Start Menu\Programs\Internet Speed Monitor\Uninstall.lnk
C:\Documents and Settings\John Cuccia\Start Menu\Programs\Internet Speed Monitor
C:\Program Files\QDRMODULE
C:\Program Files\QDRDRIVE\qdrloader.exe
C:\Program Files\QDRDRIVE
C:\Program Files\GetModule
C:\Program Files\GetPack
C:\Program Files\ISM\ism.exe
C:\Program Files\ISM\Uninstall.exe
C:\Program Files\ISM

Trojan.Unknown Origin
HKU\.DEFAULT\Software\ColdWare
HKU\S-1-5-18\Software\ColdWare

Trojan.DNSChanger-Codec
HKU\S-1-5-21-3517843971-1276654937-3254385353-1006\Software\GetModule
HKU\S-1-5-21-3517843971-1276654937-3254385353-1006\Software\GetPack

Adware.SpeedRunner
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISM
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISM#DisplayName
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ISM#UninstallString

Trojan.DNS-Changer (Hi-Jacked DNS)
HKLM\SYSTEM\CONTROLSET001\SERVICES\TCPIP\PARAMETERS\INTERFACES\{60A68EFD-23B5-4BA0-A948-BDE7ED7285C6}#NAMESERVER
HKLM\SYSTEM\CONTROLSET001\SERVICES\TCPIP\PARAMETERS\INTERFACES\{9C0E56C7-EFAF-47A1-8306-56B06C3BF245}#NAMESERVER
HKLM\SYSTEM\CONTROLSET002\SERVICES\TCPIP\PARAMETERS\INTERFACES\{60A68EFD-23B5-4BA0-A948-BDE7ED7285C6}#NAMESERVER
HKLM\SYSTEM\CONTROLSET002\SERVICES\TCPIP\PARAMETERS\INTERFACES\{9C0E56C7-EFAF-47A1-8306-56B06C3BF245}#NAMESERVER




MBAM log
________
Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3

6/4/2009 2:42:32 PM
mbam-log-2009-06-04 (14-42-32).txt

Scan type: Quick Scan
Objects scanned: 89610
Time elapsed: 4 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\QdrDrive (Adware.ISM) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.204,85.255.112.90 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\s.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
c:\RECYCLER\S-0-4-93-100015323-100008854-100010884-3446.com (Trojan.Agent) -> Quarantined and deleted successfully.
c:\WINDOWS\Tasks\{5B57CF47-0BFA-43c6-ACF9-3B3653DCADBA}.job (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Program Files\setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.


results of our efforts:

1) I still have the constant re-directs of websites when clicking on a list produced by a search. This is a symptom of the Trojan Rustok-N I believe.
2) WINBLUESOFT continues to start after re-boot. I am able to stop it from running after it starts by using Task Manager to cancel it. Curiously, I can prevent it from starting, as far as I can tell, by renaming C:\WINDOWS\SYSTEM32\SETUP2.EXE to something else. It doesn't seem that renaming this file has any adverse effects on other PC functions. I discovered this after cancelling WINBLUESOFT and getting a message about unresponsive program SETUP2.EXE.
3) I cannot run system disk defrag. This started occuring after the two malwares infected my computer. I don't know which one though.
4) I still cannot run MBAM without first having the MBAM.EXE files renamed to MBAM.BAT as described earlier in this procedure. By the way, I re-ran MBAM and it turned up nothing on this second run.

4) On a positive note, I was able to run WINDOWS UPDATE and install many security updates, etc.. I installed everything that was available except for IE8. Prior to our efforts today, one(or both) of these malwares was preventing me from running WINDOWS UPDATE, but now I can.

BOOPME, your thoughts on all of this please. FYI, I have rebooted quite a few times trying some things to verify the above.

#7 boopme

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Posted 04 June 2009 - 03:33 PM

Yes the 2 main malwares Rustock and Win Blue are reaking havoc..

Your HOSTS file may be infected. So let's replace it, reboot in Safe Mode with Networking.
Click on Start then Run and type: %windir%\system32\drivers\etc\
Delete the following file: C:\WINDOWS\system32\drivers\etc\hosts

While in safe mode, launch MBAM and try to update the definition database. DO NOT scan yet. Reboot normally, then perform a new Quick Scan and check all items found for removal. You must reboot normally after the scan to remove the malware.

The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 GimmeShelter

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Posted 04 June 2009 - 04:49 PM

MBAM log
_______

Malwarebytes' Anti-Malware 1.37
Database version: 2230
Windows 5.1.2600 Service Pack 3

6/4/2009 5:25:28 PM
mbam-log-2009-06-04 (17-25-28).txt

Scan type: Quick Scan
Objects scanned: 92330
Time elapsed: 4 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\WinBlueSoft (Rogue.WinBlue) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Deleted file and ran MBAM update whjile in safe mode with networking, which worked fine. Re-booted in normal mode and ran MBAM quick scan which turned up another item. . I re-booted after running MBAM in normal OS mode. No change in the results I reported earlier, repeated as follows:

1) I still have the constant re-directs of websites when clicking on a list produced by a search. This is a symptom of the Trojan Rustok-N I believe.
2) WINBLUESOFT continues to start after re-boot. I am able to stop it from running after it starts by using Task Manager to cancel it. Curiously, I can prevent it from starting, as far as I can tell, by renaming C:\WINDOWS\SYSTEM32\SETUP2.EXE to something else. It doesn't seem that renaming this file has any adverse effects on other PC functions. I discovered this after cancelling WINBLUESOFT and getting a message about unresponsive program SETUP2.EXE.
3) I cannot run system disk defrag. This started occuring after the two malwares infected my computer. I don't know which one though.
4) I still cannot run MBAM without first having the MBAM.EXE files renamed to MBAM.BAT as described earlier in this procedure. By the way, I re-ran MBAM and it turned up nothing on this second run.

I also notice that the 'HOSTS' file I deleted has not been automatically re-created yet. Is it supposed to be?

Please advise.

#9 boopme

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Posted 04 June 2009 - 05:49 PM

Hello this is not going to let go. We need stonger tools..

We need to run HJT/DDS.
Please follow this guide. Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 GimmeShelter

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Posted 04 June 2009 - 06:26 PM

it went ok:

http://www.bleepingcomputer.com/forums/t/231690/winbluesoft-and-trojan-rustok-n-malware/

#11 Orange Blossom

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Posted 04 June 2009 - 07:59 PM

Hello,

Now that you have posted a log here: you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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