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Browser Hihacker (Mozilla) and blocked malware removers and some antivirus


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14 replies to this topic

#1 bruingrad

bruingrad

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  • Local time:04:49 AM

Posted 03 June 2009 - 02:26 PM

Hi there... thank you so much for offering this incredibly generous help.

A week or so ago, my Verizon Internet Security Suite started finding and quarantining a lot of viruses and worms, and I was the name koobface come up several times. My computer was definitely being squirrely and slow, but nothing specific was happening that I noticed. The firewall had also brought up two .exe programs over and over trying to connect that I blocked, and eventually looked up (they were viruses, but I never found any the files for one of them to remove where the various help sites said they would be -- the other one I removed... I don't remember the names at this point). The firewall was also showing reports of blocking packets here and there... some every day, which was not usual.

I looked up koobface because it kept coming up, for a starter, and the conventional wisdom seemed to be that I should download malwarebytes scanner and run it, which I did. It found 30 files, which I removed, and things seemed to be better (and much faster) for a few days). Then, all of a sudden a couple days ago, I noticed that my browser search results were sending me to sites I wasn't asking for, and the search page was looking weird.. now I guess I realize this is a browser hijacker. I tried to run malwarebytes again, but it wouldn't open.. nothing happened. That was when I tried to run my Verizon Yahoo virus scanner and realized it wasn't working, and I think maybe hadn't been for a day or two. We had begun getting an error when we started up saying there was a file corrupted and to reinstall the program, but I thought it might have to do with something malwarebytes deleted, and tried looking it up but found nothing. Now I realize it was associated with the virus scanner suite.

I have tried to download a couple different repuatable malware scanners/removers, but nothing opens or loads. Myself and verizon support have tried uninstalling and reinstalling the security suite several times, but the error persists (I have that one written down, if it is at all helpful).

For Now... I uninstalled Verizon and downloaded AVGs free trial, which is working thank goodness, so that I have at least some firewall and virus protection back working while I figure this out. I downloaded hijack this thinking I'd have to look everything up, got dismayed because I didn't even understand what I was looking at or what I'd look up, and then found their instructions for this. So.. I think this is my whole saga.

With AVG, it seems to be controlling the browser hijacking when I use Internet Explorer, but it is still happening in Mozilla Firefox, which is my regular browser (we use both for various different reasons, although IE seems to get fussy about that and crash when Mozilla is open). I still can't run malwarebytes or any other malware remover I've tried.

Thank you so much for your attention, and I think I've followed all the instructions. The log, as requested is below, and the other attached --

========================================

DDS (Ver_09-05-14.01) - NTFSx86
Run by Heskin at 11:46:00.87 on Wed 06/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.119 [GMT -7:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Security Online *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Online *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Adobe\Distillr\acrotray.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSMonitor.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\msdtc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\RegistryPC\RegistryPC.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Heskin\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearch Bar = hxxp://www.yahoo.com/search/ie.html
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Page =
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twext.exe,
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
BHO: DCA BHO: {b49699fc-1665-4414-a1cb-c4a2a4a13eec} - c:\program files\upromise\dca-bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RegistryPC] c:\program files\registrypc\RegistryPC.exe -boot
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [dla] c:\windows\system32\dla\DLACTRLW.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AVGIDS] "c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSUI.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: luckyvitamin.com\www
DPF: {0249ED44-B640-45BD-8066-17F81BFDC050} - hxxp://etv.pomona.edu/STREAMPLAYER1.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} - hxxp://dinocam.discoverycube.org/VatDec.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {5459BAF4-09A9-422A-AB5C-5F114A7287B5} - hxxp://etv.pomona.edu/VBPLAYER.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179473062406
DPF: {85887165-031A-4297-BC4E-6B246C120B9C} - hxxp://etv.pomona.edu/STREAMPLAYER4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://longsdrugs.digitalcameradeveloping.com/upload/FujifilmUploadClient.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
DPF: {F50B3F13-19C4-11CF-AA9A-02608C9BABA2} - hxxp://etv.pomona.edu/STREAMPLAYER2.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\heskin\applic~1\mozilla\firefox\profiles\1j168bd4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-tyc7&p=
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-tyc7&p=
FF - prefs.js: network.proxy.http - localhost
FF - prefs.js: network.proxy.http_port - 7171
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbarff\components\vmAVGConnector.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHr;AVGIDSErHr;c:\windows\system32\drivers\AVGIDSErHr.sys [2009-2-26 25608]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-6-2 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-2 325896]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-2 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-2 108552]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-2 298776]
R2 avgfws8;AVG8 Firewall;c:\progra~1\avg\avg8\avgfws8.exe [2009-6-2 1366904]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSAgent.exe [2009-2-26 5576712]
R2 AVGIDSWatcher;AVGIDSWatcher;c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSWatcher.exe [2009-2-26 563720]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-6-2 29208]
R3 AVGIDSDriver;AVGIDSDriver;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSDriver.sys [2009-2-26 121352]
R3 AVGIDSFilter;AVGIDSFilter;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSFilter.sys [2009-2-26 30216]
R3 AVGIDSShim;AVGIDSShim;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSShim.sys [2009-2-26 27232]
S2 mrtRate;mrtRate; [x]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-6-2 29208]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2007-9-6 13824]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2007-10-12 99200]

=============== Created Last 30 ================

2009-06-03 11:34 <DIR> --d----- c:\program files\Trend Micro
2009-06-03 10:41 <DIR> --d----- c:\docume~1\heskin\applic~1\RegistryPC
2009-06-02 21:53 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-06-02 21:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-06-02 21:34 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-06-02 21:34 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-02 21:34 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-06-02 21:34 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-02 21:34 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-06-02 21:34 <DIR> --d----- c:\docume~1\heskin\applic~1\AVGTOOLBAR
2009-06-02 21:32 50,968 a------- c:\windows\system32\avgfwdx.dll
2009-06-02 21:32 29,208 a------- c:\windows\system32\drivers\avgfwdx.sys
2009-06-02 21:32 <DIR> --d----- c:\program files\AVG
2009-06-02 21:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-06-02 21:15 <DIR> --d----- c:\docume~1\heskin\applic~1\AVG8
2009-06-02 15:57 0 a------- c:\documents and settings\heskin\settings.dat
2009-06-01 22:50 <DIR> --d----- c:\program files\Windows Installer Clean Up
2009-06-01 22:50 <DIR> --d----- c:\program files\MSECACHE
2009-06-01 20:59 <DIR> --d----- c:\program files\common files\Motive
2009-06-01 20:04 <DIR> --d----- c:\program files\Verizon
2009-06-01 18:34 20 a------- c:\windows\system32\SYSTEM
2009-06-01 18:34 38 a------- c:\windows\system32\????????????????????4???????????????????????
2009-05-26 21:45 <DIR> --d----- c:\docume~1\heskin\applic~1\Malwarebytes
2009-05-26 21:45 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-26 21:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-26 21:45 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-26 21:13 2 ----h--- c:\windows\sonce122730.dat
2009-05-26 21:13 <DIR> --d----- c:\windows\system32\sysloc
2009-05-20 17:27 54,156 a---h--- c:\windows\QTFont.qfn
2009-05-20 17:27 1,409 a------- c:\windows\QTFont.for
2009-05-12 19:46 <DIR> --d----- c:\program files\TweetDeck
2009-05-06 23:36 3,252 a------- c:\windows\system32\wbem\Outlook_01c9cede1ff1f242.mof

==================== Find3M ====================

2009-06-01 21:43 2,081,056 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-06-01 21:43 191,996 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-06-01 21:43 36,101,664 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-01 21:43 484,808 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-06-01 21:25 103,720 a------- c:\documents and settings\heskin\GoToAssistDownloadHelper.exe
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 07:22 284,160 a------- c:\windows\system32\pdh.dll
2008-04-11 00:37 1,024 a------- c:\docume~1\alluse~1\applic~1\imgdoc2.dll
2007-04-13 23:34 13 ----h--- c:\docume~1\alluse~1\applic~1\ě3113.sys
2007-04-12 21:41 13 ----h--- c:\docume~1\alluse~1\applic~1\3113.sys
2007-04-09 16:01 13 ----h--- c:\docume~1\alluse~1\applic~1\13.sys
2002-07-31 20:55 200 ---sh--- c:\windows\WSYS049.SYS
2008-09-11 21:22 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091120080912\index.dat

============= FINISH: 11:49:26.03 ===============

Attached Files



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#2 Tokek

Tokek

    Bleepin' Gecko


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  • Local time:03:49 AM

Posted 14 June 2009 - 02:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
If I have not replied back to your post in 3 days, please send me a PM.

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#3 bruingrad

bruingrad
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Posted 16 June 2009 - 12:45 PM

Hi.. thanks so much for your reply. Sadly, no the problem has not resolved and probably gotten worse, despite a couple more efforts to help.

Since I last wrote, my computer also started having startup problems -- it often takes 3 to 4 attempts to start it up before it will get to the welcome (windows XP) screen. It also freezes randomly and occasionally restarts randomly (showing first a blue screen with white writing that goes by too quickly for me to read -- that blue screen also shows up when I shut down -- the rare times I am able to do a full proper shut down. The only thing I have ever been able to read on it, was once when it restarted randomly, and I saw the words "starting dump" somewhere in there, which scared the tar out of me!)

I have tried running Windows OneCare Safety Scanner on it, both in safe mode with networking, and in regular windows mode. It finds each time a virus that says - Trojanspy: Win32/zbot.gen!C, and C:windows\windows\temp\wpv321242856439.exe which it classifies as severe, but it unable to remove or quarantine it. I searched on this a bit and found a program called VIPRERescue, that ran and said it did find it and quarantined it, but a while later I ran the safety scanner again to see if it found it out of curiosity now, and it said it still did. :-(

My search results on Mozilla are still hijacked by something, and on IE, they used to be hijacked, but AVG seems to have that under control now for IE. I am getting more and more worried that soon it is just going to not start up, and I'm sure it's not good for the hard drive to be doing hard shutdowns all the time. Not sure what I'll do after the AVG month trial runs out -- I can pay for it, but I am already paying for Verizon Yahoo protection (still running on my desktop), so I'm not eager to pay for more than one. Would be open to other ideas of who I should be using for virus protection if I ever get this fixed, as Verizon Yahoo online protection certainly didn't protect me from this! Thought VIPRE looked pretty impressive -- no idea how much it costs. I am still not able to run Malwarebytes.

I do use Carbonite backup service, so at least all my photos and files are protected, but I'm not confident that if I did a full restore if something happened, or if I reloaded windows, that the viruses aren't just somewhere in the system restore anyway, which is what has kept me from just reformatting my hard drive and starting from scratch.

I think that's it. Going slowly insane, so appreciative of you volunteers offering your time and attention, and so hoping I'll be able to fix with your help. The new log, run a few minutes ago is included/attached below. Thank you thank you thank you.

=======================================

DDS (Ver_09-05-14.01) - NTFSx86
Run by Heskin at 10:25:26.02 on Tue 06/16/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.194 [GMT -7:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Security Online *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Online *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgfws8.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\PROGRA~1\MICROS~4\rapimgr.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSMonitor.exe
C:\Program Files\Adobe\Distillr\acrotray.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Documents and Settings\Heskin\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uSearch Bar = hxxp://www.yahoo.com/search/ie.html
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Page =
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\twext.exe,
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
BHO: DCA BHO: {b49699fc-1665-4414-a1cb-c4a2a4a13eec} - c:\program files\upromise\dca-bho.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: Upromise TurboSaver: {edc0f17f-f4b7-47e4-b73e-887faeb376fa} - c:\program files\upromise\upromisetoolbar.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
TB: Upromise TurboSaver: {06e58e5e-f8cb-4049-991e-a41c03bd419e} - c:\program files\upromise\upromisetoolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [dla] c:\windows\system32\dla\DLACTRLW.exe
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [AVGIDS] "c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSUI.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - c:\program files\upromise\upromisetoolbar.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~4\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: luckyvitamin.com\www
DPF: {0249ED44-B640-45BD-8066-17F81BFDC050} - hxxp://etv.pomona.edu/STREAMPLAYER1.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} - hxxp://dinocam.discoverycube.org/VatDec.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.costcophotocenter.com/CostcoActivia.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {5459BAF4-09A9-422A-AB5C-5F114A7287B5} - hxxp://etv.pomona.edu/VBPLAYER.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179473062406
DPF: {85887165-031A-4297-BC4E-6B246C120B9C} - hxxp://etv.pomona.edu/STREAMPLAYER4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - hxxp://a19.g.akamai.net/7/19/7125/1452/ftp.coupons.com/r3302/cpbrkpie.cab
DPF: {A8683C98-5341-421B-B23C-8514C05354F1} - hxxp://longsdrugs.digitalcameradeveloping.com/upload/FujifilmUploadClient.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://active.macromedia.com/flash2/cabs/swflash.cab
DPF: {F50B3F13-19C4-11CF-AA9A-02608C9BABA2} - hxxp://etv.pomona.edu/STREAMPLAYER2.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\heskin\applic~1\mozilla\firefox\profiles\1j168bd4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-tyc7&p=
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-tyc7&p=
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHr;AVGIDSErHr;c:\windows\system32\drivers\AVGIDSErHr.sys [2009-2-26 25608]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-6-2 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-6-2 327688]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-6-2 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-6-2 108552]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-6-2 298776]
R2 avgfws8;AVG8 Firewall;c:\progra~1\avg\avg8\avgfws8.exe [2009-6-2 1368952]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSAgent.exe [2009-2-26 5576712]
R2 AVGIDSWatcher;AVGIDSWatcher;c:\program files\avg\avg8\identityprotection\agent\bin\AVGIDSWatcher.exe [2009-2-26 563720]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-6-2 29208]
R3 AVGIDSDriver;AVGIDSDriver;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSDriver.sys [2009-2-26 121352]
R3 AVGIDSFilter;AVGIDSFilter;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSFilter.sys [2009-2-26 30216]
R3 AVGIDSShim;AVGIDSShim;c:\program files\avg\avg8\identityprotection\agent\driver\platform_xp\AVGIDSShim.sys [2009-2-26 27232]
S2 mrtRate;mrtRate; [x]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-6-2 29208]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2007-9-6 13824]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [2007-10-12 99200]
S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2009-6-13 92464]

=============== Created Last 30 ================

2009-06-13 20:55 92,464 a------- c:\windows\system32\drivers\SBREDrv.sys
2009-06-13 20:55 65,320 a------- c:\windows\system32\sbbd.exe
2009-06-13 20:54 <DIR> --d----- C:\VIPRERESCUE
2009-06-13 01:38 3,252 a------- c:\windows\system32\wbem\Outlook_01c9ec0250c73bb6.mof
2009-06-12 22:18 <DIR> --d-h--- c:\windows\PIF
2009-06-09 14:12 <DIR> --d----- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2009-06-04 20:41 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-03 11:34 <DIR> --d----- c:\program files\Trend Micro
2009-06-03 10:41 <DIR> --d----- c:\docume~1\heskin\applic~1\RegistryPC
2009-06-02 21:53 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-06-02 21:34 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Downloaded Installations
2009-06-02 21:34 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-06-02 21:34 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-06-02 21:34 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-06-02 21:34 327,688 a------- c:\windows\system32\drivers\avgldx86.sys
2009-06-02 21:34 27,784 a------- c:\windows\system32\drivers\avgmfx86.sys.old
2009-06-02 21:34 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-06-02 21:34 <DIR> --d----- c:\docume~1\heskin\applic~1\AVGTOOLBAR
2009-06-02 21:32 50,968 a------- c:\windows\system32\avgfwdx.dll
2009-06-02 21:32 29,208 a------- c:\windows\system32\drivers\avgfwdx.sys
2009-06-02 21:32 <DIR> --d----- c:\program files\AVG
2009-06-02 21:32 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-06-02 21:15 <DIR> --d----- c:\docume~1\heskin\applic~1\AVG8
2009-06-02 15:57 0 a------- c:\documents and settings\heskin\settings.dat
2009-06-01 22:50 <DIR> --d----- c:\program files\Windows Installer Clean Up
2009-06-01 22:50 <DIR> --d----- c:\program files\MSECACHE
2009-06-01 20:59 <DIR> --d----- c:\program files\common files\Motive
2009-06-01 20:04 <DIR> --d----- c:\program files\Verizon
2009-06-01 18:34 20 a------- c:\windows\system32\SYSTEM
2009-06-01 18:34 38 a------- c:\windows\system32\????????????????????4???????????????????????
2009-05-31 10:49 <DIR> --dsh--- c:\windows\system32\twain_32
2009-05-26 21:45 <DIR> --d----- c:\docume~1\heskin\applic~1\Malwarebytes
2009-05-26 21:45 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-26 21:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-26 21:45 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-26 21:13 2 ----h--- c:\windows\sonce122730.dat
2009-05-26 21:13 <DIR> --d----- c:\windows\system32\sysloc
2009-05-20 17:27 54,156 a---h--- c:\windows\QTFont.qfn
2009-05-20 17:27 1,409 a------- c:\windows\QTFont.for

==================== Find3M ====================

2009-06-01 21:43 2,081,056 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-06-01 21:43 191,996 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-06-01 21:43 36,101,664 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-01 21:43 484,808 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-06-01 21:25 103,720 a------- c:\documents and settings\heskin\GoToAssistDownloadHelper.exe
2009-05-07 08:32 345,600 a------- c:\windows\system32\localspl.dll
2009-04-28 21:56 827,392 a------- c:\windows\system32\wininet.dll
2009-04-28 21:55 78,336 a------- c:\windows\system32\ieencode.dll
2009-04-17 05:26 1,847,168 a------- c:\windows\system32\win32k.sys
2009-04-15 07:51 585,216 a------- c:\windows\system32\rpcrt4.dll
2008-04-11 00:37 1,024 a------- c:\docume~1\alluse~1\applic~1\imgdoc2.dll
2007-04-13 23:34 13 ----h--- c:\docume~1\alluse~1\applic~1\ě3113.sys
2007-04-12 21:41 13 ----h--- c:\docume~1\alluse~1\applic~1\3113.sys
2007-04-09 16:01 13 ----h--- c:\docume~1\alluse~1\applic~1\13.sys
2002-07-31 20:55 200 ---sh--- c:\windows\WSYS049.SYS
2008-09-11 21:22 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091120080912\index.dat

============= FINISH: 10:28:13.81 ===============

Attached Files



#4 Hoov

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Posted 18 June 2009 - 03:26 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!

Download and scan with CCleaner
1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
3. Then select the items you wish to clean up.
In the Windows Tab:
  • Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
  • Clean all the entries in the "Windows Explorer" section.
  • Clean all entries in the "System" section.
  • Clean all entries in the "Advanced" section.
  • Clean any others that you choose.

In the Applications Tab:
  • Clean all except cookies in the Firefox/Mozilla section if you use it.
  • Clean all in the Opera section if you use it.
  • Clean Sun Java in the Internet Section.
  • Clean any others that you choose.
4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.

(I know you said you have Malwarebytes' Anti-Malware, if it is still installed, then just run an update, and then follow the instructions below for the scan).

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Also, update AVG and run a full scan with it, and post the log from it into your next response.

Let me know if there are any changes to any of the problems.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#5 bruingrad

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Posted 18 June 2009 - 07:35 PM

Hey Hoov,

Thanks for the reply. I ran the CCleaner which went fine, but I still can't run Malwarebytes. I reinstalled it (which I was actually surprised it let me do), and I even tried running it from a jump drive (not sure if that can even work), but it just gives me the hourglass and then fails. Something seems to block it from opening. So for the moment, I am stopped there.

I haven't done anything else since I last wrote, and while I am still having issues, I will say that oddly, the last 24 hours or so it has been slightly less squirrely. Not sure why. I've been making a concerted effort not to keep things open. Just checking my email and then closing, checking outlook and then closing etc., so that if I have to do a hard shutdown, less stuff gets affected. So I'm not sure if that's helping somehow.

Let me know how to proceed from here.

Thanks!

Nicki :-(

#6 Hoov

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Posted 18 June 2009 - 08:13 PM

Rename mbam.exe to something else like scanit.exe and then reboot to safe mode and run the renamed file. When it is done, or not, reboot back normally, and let me know how it went.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#7 bruingrad

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Posted 18 June 2009 - 10:16 PM

Thanks for your quick reply. No such luck. Did exactly as you said, but sadly, still just got the hourglass and then... nothing.

Nicki

#8 Hoov

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Posted 19 June 2009 - 09:27 PM

* Anyone other than the originator of this thread, you would be best advised to not run combofix without guidance from someone trained in its use. It is a very powerful tool that can cause damage to your computer if used wrong.

Run comboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Also make sure you close all your browsers just before the instructions tell you to start the scanner.

Please include the C:\ComboFix.txt in your next reply for further review.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

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#9 bruingrad

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Posted 20 June 2009 - 01:59 AM

Hey Hoov,

That was a bit of an adventure, but it finally did run. The first time I finally got it going, we got a message that it found rootkit issues and had us write down the names of 10 different files. I wrote them down, but I also took a digital photo of them if you need them. They are all there on the first part of the log.. the ones where the files start with UAC names.

It restarted the computer after that, but when it restarted CF, nothing ever happened on the screen. I did something else and an hour later, still nothing.

So I closed it, which seemed to do nothing bad, and restarted it and it went ahead and ran as described that time.

After it restarted, the AVG scanner seemed to kick back in, and found 2 viruses, but based on the names it was very clearly CF related (the first was named CF9505.exe and the other had a path for the combofix program). I wasn't sure how long the CF stuff was supposed to take, but it said not to have any other programs running, so I hit allow on both of those. After the log came up and CF seemed to be completely done, it found one other virus - nircmd.exe, which didn't appear to have anything to do with CF, and since I already had the log, I went ahead and hit quarantine. If that was wrong, let me know, because it said I can restore it from quarantine if needed.

The computer restarted the two times CF did it with no stalling out, which was impressive enough, but I haven't poked around yet to see if the browser is still hijacked, or if it boots easily now, or if that bluescreen with writing is still there when shutting down because I wanted to get you the log without pressing my luck! I'll poke around with that stuff after I send you this reply/log, and I can let you know how that went if you want to know. When I started firefox, it did start the first time and open right up, which had not been reliably happening (sometimes it would take 3 or 4 or more tries - and sometimes I couldn't start it at all), so maybe that's a good sign.

The only other item of note, is that when I was restarting the firewall, etc. on AVG the identity protection program listed that 22 malware items had been removed, which it didn't say when I shut it off to run CF.

So.. pasting the log below... feeling cautiously optimistic and incredibly grateful for your help and awaiting further instructions.

===================================

ComboFix 09-06-18.02 - Heskin 06/19/2009 23:03.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.471 [GMT -7:00]
Running from: c:\documents and settings\Heskin\Desktop\ComboFixer.exe
AV: AVG Internet Security *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Security Online *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Online *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\NetworkService\Application Data\twain_32
c:\recycler\S-1-5-21-3868997124-911790988-508925577-500
c:\windows\system32\sysloc
c:\windows\system32\twain_32
c:\documents and settings\Heskin\Application Data\wiaserva.log
c:\documents and settings\LocalService\Application Data\twain_32\user.ds
c:\documents and settings\NetworkService\Application Data\twain_32\user.ds
c:\recycler\S-1-5-21-3868997124-911790988-508925577-500\desktop.ini
c:\recycler\S-1-5-21-3868997124-911790988-508925577-500\INFO2
c:\windows\kb913800.exe
c:\windows\sonce122730.dat
c:\windows\system32\drivers\UACsipxgwrqxoewwxy.sys
c:\windows\system32\twain_32\local.ds
c:\windows\system32\twain_32\user.ds
c:\windows\system32\UACatlstkysuwkwnkr.dll
c:\windows\system32\UAChlrnyqksicppxpu.log
c:\windows\system32\uacinit.dll
c:\windows\system32\UACntbnhkjpniffxmw.log
c:\windows\system32\UACppbrrfpkbcvaqwo.dat
c:\windows\system32\UACtatqbvmiieyunkm.dll
c:\windows\system32\UACvdlfryjoflovhow.dll
c:\windows\system32\UACwvsngsgplracuwy.log
c:\windows\system32\UACxnrjcqiqxtkblxa.dll
c:\windows\system32\UACxumltepmudjolem.dll

c:\windows\system32\grpconv.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\grpconv.exe

c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NEW_DRV
-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-05-20 to 2009-06-20 )))))))))))))))))))))))))))))))
.

2009-06-20 06:07 . 2008-04-14 00:12 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2009-06-20 06:07 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-06-20 06:07 . 2008-04-14 00:12 39424 -c--a-w- c:\windows\system32\dllcache\grpconv.exe
2009-06-20 06:07 . 2008-04-14 00:12 39424 ----a-w- c:\windows\system32\grpconv.exe
2009-06-18 22:59 . 2009-06-18 22:59 -------- d-----w- c:\program files\CCleaner
2009-06-16 16:52 . 2009-06-18 16:35 2052888 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-06-16 16:52 . 2009-06-16 16:50 353048 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgxch32.dll
2009-06-16 16:52 . 2009-06-16 16:50 27784 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgmfx86.sys
2009-06-14 03:55 . 2009-03-17 20:26 65320 ----a-w- c:\windows\system32\sbbd.exe
2009-06-14 03:55 . 2008-10-23 00:08 92464 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2009-06-14 03:54 . 2009-06-14 05:07 -------- d-----w- C:\VIPRERESCUE
2009-06-13 05:18 . 2009-06-13 05:18 -------- d--h--w- c:\windows\PIF
2009-06-10 04:42 . 2009-06-02 20:38 1004800 ----a-w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-06-09 22:23 . 2008-12-04 08:25 120832 ----a-w- c:\documents and settings\Heskin\Application Data\Mozilla\Firefox\Profiles\1j168bd4.default\extensions\{77b819fa-95ad-4f2c-ac7c-486b356188a9}\plugins\npietab.dll
2009-06-09 21:14 . 2009-06-09 21:14 -------- d-----w- c:\documents and settings\Heskin\Local Settings\Application Data\AVG Security Toolbar
2009-06-09 21:09 . 2009-06-16 16:49 1454360 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.dll
2009-06-09 21:09 . 2009-06-03 04:34 1085208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.exe
2009-06-05 03:41 . 2009-05-26 20:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-04 22:23 . 2009-06-14 22:18 -------- d-----w- c:\program files\Windows Live Safety Center
2009-06-03 18:34 . 2009-06-03 18:34 -------- d-----w- c:\program files\Trend Micro
2009-06-03 17:41 . 2009-06-03 17:42 -------- d-----w- c:\documents and settings\Heskin\Application Data\RegistryPC
2009-06-03 04:53 . 2009-06-18 21:17 -------- d--h--w- C:\$AVG8.VAULT$
2009-06-03 04:34 . 2009-06-03 04:34 -------- d-----w- c:\documents and settings\All Users\Application Data\Downloaded Installations
2009-06-03 04:34 . 2009-06-03 04:34 12552 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-06-03 04:34 . 2009-06-03 04:34 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-03 04:34 . 2009-06-03 04:34 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-06-03 04:34 . 2009-06-09 21:11 327688 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-06-03 04:34 . 2009-06-18 16:35 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-03 04:34 . 2009-06-19 22:14 -------- d-----w- c:\windows\system32\drivers\Avg
2009-06-03 04:34 . 2009-06-03 17:34 -------- d-----w- c:\documents and settings\Heskin\Application Data\AVGTOOLBAR
2009-06-03 04:32 . 2009-06-03 04:32 50968 ----a-w- c:\windows\system32\avgfwdx.dll
2009-06-03 04:32 . 2009-06-03 04:32 29208 ----a-w- c:\windows\system32\drivers\avgfwdx.sys
2009-06-03 04:32 . 2009-06-03 04:32 -------- d-----w- c:\program files\AVG
2009-06-03 04:32 . 2009-06-03 04:32 -------- d-----w- c:\documents and settings\All Users\Application Data\avg8
2009-06-03 04:15 . 2009-06-03 04:15 -------- d-----w- c:\documents and settings\Heskin\Application Data\AVG8
2009-06-02 22:57 . 2009-06-02 22:57 0 ----a-w- c:\documents and settings\Heskin\settings.dat
2009-06-02 05:50 . 2009-06-02 05:50 3584 ----a-r- c:\documents and settings\Heskin\Application Data\Microsoft\Installer\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}\Icon386ED4E3.exe
2009-06-02 05:50 . 2009-06-02 05:50 -------- d-----w- c:\program files\Windows Installer Clean Up
2009-06-02 05:50 . 2009-06-02 05:50 -------- d-----w- c:\program files\MSECACHE
2009-06-02 03:59 . 2009-06-02 04:02 -------- d-----w- c:\program files\Common Files\Motive
2009-06-02 03:04 . 2009-06-03 03:26 -------- d-----w- c:\program files\Verizon
2009-06-02 00:35 . 2009-06-02 00:42 85495048 ----a-w- c:\documents and settings\Heskin\Application Data\Verizon\VSP\downloads\Setup-Verizon_Internet_Security_Suite_8.0.27.35772_Consumer.41.exe.dir\Setup-Verizon_Internet_Security_Suite_8.0.27.35772_Consumer.exe
2009-05-27 04:45 . 2009-05-27 04:45 -------- d-----w- c:\documents and settings\Heskin\Application Data\Malwarebytes
2009-05-27 04:45 . 2009-05-27 04:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-27 04:45 . 2009-05-26 20:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-05-27 04:45 . 2009-06-18 23:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-16 16:50 . 2009-06-09 21:12 3298072 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\setup.exe
2009-06-16 16:50 . 2009-06-09 21:12 1262368 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgwd.dll
2009-06-16 16:50 . 2009-06-09 21:12 829208 ----a-w- c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcfgx.dll
2009-06-13 00:14 . 2006-02-16 10:39 -------- d-----w- c:\program files\Microsoft Works
2009-06-03 04:05 . 2006-02-16 10:14 -------- d-----w- c:\program files\Yahoo!
2009-06-03 03:26 . 2008-12-08 20:59 -------- d-----w- c:\documents and settings\All Users\Application Data\Verizon
2009-06-03 03:20 . 2006-02-16 09:55 -------- d-----w- c:\program files\Common Files\AOL
2009-06-03 03:20 . 2006-07-03 22:45 -------- d-----w- c:\documents and settings\Heskin\Application Data\AOL
2009-06-03 03:20 . 2006-02-16 09:59 -------- d-----w- c:\documents and settings\Administrator\Application Data\AOL
2009-06-03 03:20 . 2006-02-16 09:55 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2009-06-02 07:06 . 2006-02-15 16:20 -------- d-----w- c:\program files\InstallShield Installation Information
2009-06-02 06:30 . 2008-12-08 20:59 -------- d-----w- c:\documents and settings\Heskin\Application Data\Verizon
2009-06-02 04:43 . 2008-12-08 22:00 2081056 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-06-02 04:43 . 2008-12-08 22:00 191996 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-06-02 04:43 . 2008-12-08 22:00 484808 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-06-02 04:43 . 2008-12-08 22:00 36101664 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-06-02 04:25 . 2008-12-10 23:27 103720 ----a-w- c:\documents and settings\Heskin\GoToAssistDownloadHelper.exe
2009-06-02 04:09 . 2007-05-12 10:01 -------- d-----w- c:\documents and settings\All Users\Application Data\Motive
2009-06-02 00:29 . 2007-05-18 08:10 -------- d-----w- c:\documents and settings\Heskin\Application Data\Yahoo!
2009-06-02 00:21 . 2006-09-10 16:56 -------- d-----w- c:\program files\Disney Interactive
2009-06-02 00:20 . 2006-02-25 04:32 -------- d-----w- c:\program files\Toshiba Games
2009-06-02 00:20 . 2008-01-17 05:46 -------- d-----w- c:\program files\Olympus
2009-06-02 00:18 . 2006-07-06 01:42 -------- d-----w- c:\program files\Ektron
2009-06-02 00:18 . 2006-07-06 01:42 -------- d-----w- c:\program files\Common Files\Ektron
2009-06-02 00:08 . 2006-02-18 15:00 -------- d-----w- c:\program files\GemMaster
2009-06-02 00:07 . 2008-07-12 19:51 -------- d-----w- c:\program files\Coupons
2009-05-22 02:50 . 2006-07-07 04:39 -------- d-----w- c:\documents and settings\Heskin\Application Data\AdobeUM
2009-05-13 02:49 . 2008-12-08 05:21 -------- d-----w- c:\program files\Common Files\Adobe AIR
2009-05-13 02:48 . 2008-12-08 05:22 38208 ----a-w- c:\documents and settings\Heskin\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2009-05-13 02:46 . 2009-05-13 02:46 -------- d-----w- c:\program files\TweetDeck
2009-05-07 15:32 . 2006-02-15 14:02 345600 ----a-w- c:\windows\system32\localspl.dll
2009-04-29 04:56 . 2006-02-15 14:04 827392 ----a-w- c:\windows\system32\wininet.dll
2009-04-29 04:55 . 2006-02-15 14:02 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-04-28 23:21 . 2006-07-04 03:58 -------- d-----w- c:\program files\Microsoft ActiveSync
2009-04-28 08:32 . 2008-05-08 03:05 -------- d-----w- c:\program files\Upromise
2009-04-17 12:26 . 2006-02-15 14:04 1847168 ----a-w- c:\windows\system32\win32k.sys
2009-04-15 14:51 . 2006-02-15 14:03 585216 ----a-w- c:\windows\system32\rpcrt4.dll
2009-04-14 19:43 . 2009-04-14 19:43 152576 ----a-w- c:\documents and settings\Heskin\Application Data\Sun\Java\jre1.6.0_13\lzma.dll
2002-08-01 03:55 . 2007-04-01 05:46 200 --sh--w- c:\windows\WSYS049.SYS
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-06-14 23:08 1004800 ----a-w- c:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2009-01-09 23:13 583312 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2009-01-09 23:13 583312 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2009-01-09 23:13 583312 ----a-r- c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 1289000]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-11-28 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-11-28 118784]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"THotkey"="c:\program files\Toshiba\Toshiba Applet\thotkey.exe" [2006-01-05 352256]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2005-12-16 82009]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-12-16 761945]
"LtMoh"="c:\program files\ltmoh\Ltmoh.exe" [2004-08-18 184320]
"Tvs"="c:\program files\Toshiba\Tvs\TvsTray.exe" [2005-11-30 73728]
"dla"="c:\windows\system32\dla\DLACTRLW.exe" [2005-10-06 122940]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2005-12-05 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2005-11-28 602182]
"Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2008-01-30 583048]
"Carbonite Backup"="c:\program files\Carbonite\Carbonite Backup\CarboniteUI.exe" [2009-01-09 669840]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-09 1948440]
"AVGIDS"="c:\program files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe" [2009-02-26 1579528]
"TFncKy"="TFncKy.exe" [BU]
"TDispVol"="TDispVol.exe" - c:\windows\system32\TDispVol.exe [2005-03-11 73728]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\agrsmmsg.exe [2005-10-15 88203]
"NDSTray.exe"="NDSTray.exe" [BU]
"TPSMain"="TPSMain.exe" - c:\windows\system32\TPSMain.exe [2005-06-01 282624]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Distillr\acrotray.exe [2003-10-23 217194]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
RAMASST.lnk - c:\windows\system32\RAMASST.exe [2006-2-15 155648]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-03 04:34 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Device Detector 3.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Device Detector 3.lnk
backup=c:\windows\pss\Device Detector 3.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
backup=c:\windows\pss\Kodak EasyShare software.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Time Tracker.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Time Tracker.lnk
backup=c:\windows\pss\Time Tracker.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^ymetray.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\ymetray.lnk
backup=c:\windows\pss\ymetray.lnkCommon Startup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Pinger
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\smoothview
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TOSCDSPD
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\YBrowser

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Swupdtmr"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"CFSvcs"=2 (0x2)
"Bonjour Service"=2 (0x2)
"AOL TopSpeedMonitor"=2 (0x2)
"FLEXnet Licensing Service"=3 (0x3)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"=
"c:\\Program Files\\Common Files\\AOL\\1140083713\\EE\\AOLServiceHost.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Microsoft Office\\Live Meeting 8\\Console\\PWConsole.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 AVGIDSErHr;AVGIDSErHr;c:\windows\system32\drivers\AVGIDSErHr.sys [2/26/2009 12:46 PM 25608]
R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [6/2/2009 9:34 PM 12552]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [6/2/2009 9:34 PM 327688]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [6/2/2009 9:34 PM 108552]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [6/2/2009 9:33 PM 298776]
R2 avgfws8;AVG8 Firewall;c:\progra~1\AVG\AVG8\avgfws8.exe [6/2/2009 9:34 PM 1368952]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe [2/26/2009 12:46 PM 5576712]
R2 AVGIDSWatcher;AVGIDSWatcher;c:\program files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe [2/26/2009 12:46 PM 563720]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [6/2/2009 9:32 PM 29208]
R3 AVGIDSDriver;AVGIDSDriver;c:\program files\AVG\AVG8\IdentityProtection\agent\driver\platform_XP\AVGIDSDriver.sys [2/26/2009 12:46 PM 121352]
R3 AVGIDSFilter;AVGIDSFilter;c:\program files\AVG\AVG8\IdentityProtection\agent\driver\platform_XP\AVGIDSFilter.sys [2/26/2009 12:46 PM 30216]
R3 AVGIDSShim;AVGIDSShim;c:\program files\AVG\AVG8\IdentityProtection\agent\driver\platform_XP\AVGIDSShim.sys [2/26/2009 12:46 PM 27232]
S2 mrtRate;mrtRate; [x]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [6/2/2009 9:32 PM 29208]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [9/6/2007 3:30 PM 13824]
S3 NWUSBPort2;Novatel Wireless USB Status2 Port Driver;c:\windows\system32\drivers\nwusbser2.sys [10/12/2007 4:04 PM 99200]
S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [6/13/2009 8:55 PM 92464]
.
Contents of the 'Scheduled Tasks' folder
.
- - - - ORPHANS REMOVED - - - -

MSConfigStartUp-CTFMON - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Connection Wizard,ShellNext = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: luckyvitamin.com\www
DPF: {0249ED44-B640-45BD-8066-17F81BFDC050} - hxxp://etv.pomona.edu/STREAMPLAYER1.cab
DPF: {210D0CBC-8B17-48D1-B294-1A338DD2EB3A} - hxxp://dinocam.discoverycube.org/VatDec.cab
DPF: {5459BAF4-09A9-422A-AB5C-5F114A7287B5} - hxxp://etv.pomona.edu/VBPLAYER.cab
DPF: {85887165-031A-4297-BC4E-6B246C120B9C} - hxxp://etv.pomona.edu/STREAMPLAYER4.cab
DPF: {F50B3F13-19C4-11CF-AA9A-02608C9BABA2} - hxxp://etv.pomona.edu/STREAMPLAYER2.cab
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-19 23:10
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(2332)
c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
c:\windows\system32\TDispVol.dll
c:\windows\system32\TPwrCfg.DLL
c:\windows\system32\TPwrReg.dll
c:\windows\system32\TPSTrace.DLL
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Carbonite\Carbonite Backup\CarboniteService.exe
c:\windows\system32\DVDRAMSV.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\progra~1\AVG\AVG8\avgam.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Common Files\Motive\McciCMService.exe
c:\program files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
c:\windows\ehome\mcrdsvc.exe
c:\windows\system32\wscntfy.exe
c:\windows\ehome\ehmsas.exe
c:\program files\Synaptics\SynTP\Toshiba.exe
c:\program files\TOSHIBA\ConfigFree\NDSTray.exe
c:\windows\system32\TPSBattM.exe
c:\program files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSMonitor.exe
c:\progra~1\MICROS~4\rapimgr.exe
c:\windows\system32\dllhost.exe
.
**************************************************************************
.
Completion time: 2009-06-20 23:15 - machine was rebooted
ComboFix-quarantined-files.txt 2009-06-20 06:15

Pre-Run: 67,686,498,304 bytes free
Post-Run: 67,659,862,016 bytes free

329 --- E O F --- 2009-06-13 00:15

#10 Hoov

Hoov

  • Malware Response Team
  • 3,519 posts
  • OFFLINE
  •  
  • Location:Mikado Michigan
  • Local time:06:49 AM

Posted 20 June 2009 - 06:23 AM

Try running Malwarebytes' Anti-Malware normally now. If it does start, do an update, and then do a full scan instead of a quick scan.

But so far it looks like you have at least broken the back of your problem.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
Senior of the Howard Families

Posted Image

#11 bruingrad

bruingrad
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:04:49 AM

Posted 20 June 2009 - 11:56 PM

So I ran MWB (was SO excited when that opened!). It found something like 12 infections. I chose fix all unhealed infections (or something like that), and it fixed 10 of them but said two could not be fixed because file was not found. Not sure what that's about. Then I went to some tab that asked me to fix problems and it fixed all of them.

I am including the log below.

It restarted the computer, but when it restarted, AVG said it found a threat -- kxlhm.sys path was C:\windows\system32\drivers. I chose quarantine, for lack of knowing what to do. It said win32.agent.fu was successfully removed. So if that wasn't right, let me know.

Things are definitely running way faster, firefox search results appear not to be hijacked anymore (yay!). Mozilla opens on the first request.

Continuing to be cautiously optimistic....

Awaiting instructions on any next steps, and wondering about suggestions for more effective long term protection that includes this sort of nasty malware... clearly verizon yahoo didn't do the job. Also wondering if this all started from facebook, which I can't imagine giving up, and wondering how to protect against future problems if so.

Thanks! You rock!

Nicki


Malwarebytes' Anti-Malware 1.38
Database version: 2315
Windows 5.1.2600 Service Pack 3

6/20/2009 1:21:53 PM
mbam-log-2009-06-20 (13-21-53).txt

Scan type: Full Scan (C:\|)
Objects scanned: 232949
Time elapsed: 1 hour(s), 2 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Qoobox\quarantine\C\WINDOWS\system32\UACatlstkysuwkwnkr.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACtatqbvmiieyunkm.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACvdlfryjoflovhow.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACxnrjcqiqxtkblxa.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\UACxumltepmudjolem.dll.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\Qoobox\quarantine\C\WINDOWS\system32\drivers\UACsipxgwrqxoewwxy.sys.vir (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4b1aea69-b95e-4955-a6a6-502cd89cda69}\RP954\A0075198.sys (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4b1aea69-b95e-4955-a6a6-502cd89cda69}\RP954\A0075199.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4b1aea69-b95e-4955-a6a6-502cd89cda69}\RP954\A0075200.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4b1aea69-b95e-4955-a6a6-502cd89cda69}\RP954\A0075201.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4b1aea69-b95e-4955-a6a6-502cd89cda69}\RP954\A0075202.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
c:\system volume information\_restore{4b1aea69-b95e-4955-a6a6-502cd89cda69}\RP954\A0075203.dll (Trojan.TDSS) -> Quarantined and deleted successfully.

#12 Hoov

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Posted 22 June 2009 - 03:26 PM

You got an infection that you got from being online. The only way to be 100% certain of never getting it again is to get rid of the computer. It happens to everyone.

Run your computer for another day, and make sure you reboot at least twice. If all is still good, update mbam and run a full scan again, just to make sure and post the results. Also let me know of any other problems you are having.
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#13 bruingrad

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Posted 26 June 2009 - 02:48 AM

Hoov,

So I've started up several times and seem to be experiencing no problems that I can find. I ran MWBytes and it found nothing (woo hoo!).l

The only problem that I still seem to be having is that when this whole virus thing started one of the things that happened is that I lost the ability to print through the home network to a printer that is hooked up via USB to a desktop in our office.

I don't seem to now be able to get that back online. My brother is a microsoft support expert and he tried having me check a few things. I am able to ping the desktop successfully from the laptop, and the printer is shared on the network properly from the desktop side, but when I try to connect the laptop says that access is denied. And if I type //heskinmain (the desktop) from the laptop in the run window, it is not able to connect. He wasn't able to put together what might be going on. I am not certain if this is somehow related to the virus problems, or maybe it's AVG related? Wondering if you have any thoughts....

Also, just curious if you, or BleepingComputer do have a standard recommendation for virus/malware protection... not sure if should just go back to verizon yahoo online protection, or if I should move on to something more likely to be effective.

Thanks again so much for all your help so far... it's like a whole different computer already!! Just the printing thing is a bit of a problem...

Nicki :-)

#14 Hoov

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Posted 26 June 2009 - 07:20 PM

About the protection, I use AVG AntiVirus, the paid version. It also does malware scanning. I also use Malwarebytes' Anti-Malware to scan my system occasionally.

About the printer problem, I would delete the printer entry, and then uninstall any software related to the printer, and then disable file and print sharing. Then reboot and reenable the file and print sharing, and then go thru the procedure to reinstall the printer.

Let me know how that goes.
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Tilting at windmills hurts you more than the windmills.
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#15 Hoov

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Posted 29 June 2009 - 02:13 AM

Now there are something's you need to do to fully clean your system and keep it secure.

[*]Please download OTCleanIt from one of the following mirrors and save it to your desktop:[*]Double click the Posted Image icon.
[*] Click the large "Cleanup" button.
[*] A list of tool components used in the Cleanup of malware will be downloaded.
[*] Click Yes to begin the Cleanup process and remove these components, including this application.
[*] You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[*] Make sure you have an Internet Connection.
[*] If you have a firewall that throws out a message that OTMI3 is attempting to contact the Internet that it should be allowed.
[*]You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
[/list]
Cleaning out Temporary Files etc. There are several different products that you can use for this. You can go thru the Internet Options in the windows Control Panel. There are several programs that also do the job better than windows does it, in my opinion. There is System Security Suite, EasyCleaner, Ccleaner. Also sometimes other program sometimes do it as well as what you originally got it for like ZoneAlarm Security Suite. Just make sure to keep them updated and use them regularly.

Disable and Enable System Restore.
If you are using Windows Vista or XP, then I recommend you turn off System restore, and then turn it back on so that you will not be able to restore your problems to a clean computer.

Here are some good tutorials for that.
Windows Vista Restore Guide
or
Windows XP System Restore Guide
Reboot
Re-enable system restore with instructions from tutorial above

Create a System Restore Point
Go to all programs, then to accessories, then to system tools, then to system restore. Check the box for create restore point (not select a restore point), then click next and follow the instructions.

Make your Internet Explorer more secure - This can be done by following these simple instructions: (unless you are using ZoneAlarm Security Suite or something similar, then you would secure the browser thru the firewall).

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Also see the following: Securing Your Web Browser
Working with Internet Explorer 6 Security

Use a different browser other than IE (most exploits are pointed towards IE). One of them is
Firefox.
It is also worth trying Thunderbird for controlling spam in your e-mail.


Always use an UPDATED anti-virus program Make sure you update this at least weekly, if not more often. This is one thing that may Ave you more than anything else.

Run malware scanners. Three free ones are Spybot Search and Destroy, and AdAware and Malwarebytes' Anti-Malware


Always use a firewall.
Any firewall is better than none, and you should pick a firewall that you will use, as even the best firewall is worthless if you turn it off.

Learn how to use your firewall Only programs that need it should have access to the net. But these are specific to the firewall you use, so you will need to learn how. Several firewalls have support forums here. My page will help you with ZoneAlarm if that is what you choose.


Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems. Some people swear that more protection is provided, but the reverse is true. They tend to argue amongst themselves and end up leaving holes. Now I have more than 1 AV installed on my computer, and I keep them up to date. I only run one at a time, but each program has weakness's, so I keep a backup in case my computer starts acting up.


MOST IMPORTANT : Windows and IE, and whatever other software that you have that connects to the net, needs to be kept updated. The reason is, these programs connect to the net, and if there is an internal security problem, you have already told your firewall to allow the communication, and thus you will have allowed a hole. UPDATES are important. I suggest that you make sure that Windows Updates and the updates for your antivirus and antimalware programs are set for automatic updates.

Don't ever use P2P or filesharing software Even the safest P2P file sharing programs that do not contain bundled spyware, still expose you to risks because of the very nature of the P2P file sharing process. By default, most P2P file sharing programs are configured to automatically launch at startup. They are also configured to allow other P2P users on the same network open access to a shared directory on your computer. The reason for this is simple. File sharing relies on its members giving and gaining unfettered access to computers across the P2P network. However, this practice can make you vulnerable to data and identity theft. Even if you change those risky default settings to a safer configuration, the act of downloading files from an anonymous source greatly increases your exposure to infection. That is because the files you are downloading may actually contain a disguised threat. Many very malicious worms and trojans, such as the Storm Worm, target and spread across P2P files sharing networks because of their known vulnerabilities.

Before using any malware detection / removal software Check with Rogue/Suspect Spyware List and Rogue Applications List That way you will know if the program you are looking at is on the up and up. If you want to know how it stacks up against other programs check out SpywareWarrior

We have a good guide here at Spyware Hammer on how to prevent Malware in the Future. You might want to peruse this and follow the recommendations in there.
PLEASE READ IT AND FOLLOW THE RECOMMENDATIONS TO PROTECT YOURSELF.

Let us know if you have any more problems, either new or old.
Have a good time surfing the net, but stay safe.
If you have no more problems, let me know and I will mark this as resolved. Or if you have more questions, ask away, that is why I am here.



I am going to be going out of town on Wednesday (July 1) morning and won't be near a computer till sometime Sunday Evening. So it may be Monday before I can get back to this thread if there is any activity.
Visiting From SpywareHammer.com and DonHoover.net

Tilting at windmills hurts you more than the windmills.
-From the Notebooks of Lazarus Long
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