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Infected..?


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2 replies to this topic

#1 merwin

merwin

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Posted 03 June 2009 - 10:05 AM

This is actually my work computer that is infected. We use a program with IE and everytime I try to open the program, a pop up appears, telling me the system is shutting down.

Also, whenever I do a search on IE, clicking a link takes me to some random websites...!

Please help.

Here is my DDS log:



DDS (Ver_09-05-14.01) - NTFSx86
Run by User at 9:54:19.12 on Wed 06/03/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1021.424 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\DOCUME~1\User\LOCALS~1\Temp\d.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Integra\Deployment\Bin\IS.WM.Deployment.ServiceProviders.IntegraTransferService.exe
C:\Program Files\Integra\Deployment\Bin\IS.WM.Deployment.ServiceProviders.IntegraUpdateService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\QS1\QIA\QIA.EXE
C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\sttray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\windows\ld08.exe
C:\windows\freddy46.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
C:\DOCUME~1\User\LOCALS~1\Temp\d.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\8XIV0H2V\dds[1].scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [SigmatelSysTrayApp] sttray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [sysldtray] c:\windows\ld08.exe
mRun: [sysfbtray] c:\windows\freddy46.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-ba7e-000000000003}\_SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~2.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: 192.168.5.10
DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} - hxxp://intel-drv-cdn.systemrequirementslab.com/audio/bin/sysreqlab_srlx.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1243352656562
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
Notify: NavLogon - c:\windows\system32\NavLogon.dll

============= SERVICES / DRIVERS ===============

R?2 AlerterALG;Alerter AlerterALG;c:\docume~1\user\locals~1\temp\d.exe run --> c:\docume~1\user\locals~1\temp\d.exe run [?]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 IntegraTransferService;Integra Transfer Service;c:\program files\integra\deployment\bin\IS.WM.Deployment.ServiceProviders.IntegraTransferService.exe [2008-11-7 8704]
R2 IntegraUpdateService;Integra Update Service;c:\program files\integra\deployment\bin\IS.WM.Deployment.ServiceProviders.IntegraUpdateService.exe [2008-11-7 9216]
R2 QIA;QS/1 Install Agent;c:\qs1\qia\Qia.exe [2009-5-26 664864]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-5-26 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090529.003\naveng.sys [2009-5-29 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090529.003\navex15.sys [2009-5-29 876144]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]

=============== Created Last 30 ================

2009-06-03 09:38 <DIR> --d----- c:\program files\Trend Micro
2009-06-03 08:57 42,496 ----h--- c:\windows\freddy46.exe
2009-06-02 23:00 39,936 ----h--- c:\windows\freddy45.exe
2009-06-02 23:00 2 ----h--- c:\windows\sonce122714.dat
2009-06-02 23:00 1 ----h--- c:\windows\f23567.dat
2009-06-02 21:00 <DIR> --d----- c:\windows\system32\sysloc
2009-06-02 21:00 14,848 ----h--- c:\windows\ld08.exe
2009-06-02 20:53 <DIR> --dsh--- c:\documents and settings\user\PrivacIE
2009-06-02 20:53 <DIR> --dsh--- c:\documents and settings\user\IETldCache
2009-06-02 20:49 <DIR> --d----- c:\windows\ie8updates
2009-06-02 20:48 <DIR> -cd-h--- c:\windows\ie8
2009-06-02 20:47 102,912 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-06-02 20:15 0 a------- c:\windows\vpc32.INI
2009-05-26 14:37 12,160 ac------ c:\windows\system32\dllcache\mouhid.sys
2009-05-26 14:37 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-05-26 14:37 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-05-26 14:37 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-05-26 14:37 10,368 ac------ c:\windows\system32\dllcache\hidusb.sys
2009-05-26 14:37 10,368 a------- c:\windows\system32\drivers\hidusb.sys
2009-05-26 13:28 <DIR> --d----- c:\program files\Cognitive Solutions Printing Support
2009-05-26 13:09 <DIR> --d----- c:\windows\system32\URTTEMP
2009-05-26 13:08 <DIR> --d----- c:\program files\Cognitive
2009-05-26 12:59 <DIR> --d----- c:\windows\system32\appmgmt
2009-05-26 12:56 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-05-26 12:42 <DIR> --d----- c:\program files\Integra
2009-05-26 12:41 26,368 ac------ c:\windows\system32\dllcache\usbstor.sys
2009-05-26 11:56 8 a------- c:\windows\system32\nvModes.dat
2009-05-26 11:28 <DIR> --d----- c:\windows\Downloaded Installations
2009-05-26 11:22 583,168 a------- c:\windows\system32\CApexSPX.ocx
2009-05-26 11:22 86,016 a------- c:\windows\system32\ScriptIface.dll
2009-05-26 11:22 32,768 a------- c:\windows\system32\mxsptool.dll
2009-05-26 11:22 <DIR> --d----- C:\QS1
2009-05-26 11:01 376 a------- c:\windows\ODBC.INI
2009-05-26 11:00 <DIR> --d----- c:\windows\ShellNew
2009-05-26 10:55 109,744 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-05-26 10:55 48,816 a------- c:\windows\system32\S32EVNT1.DLL
2009-05-26 10:55 <DIR> --d----- c:\program files\Symantec
2009-05-26 10:55 <DIR> --d----- c:\program files\Symantec AntiVirus
2009-05-26 10:55 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-05-26 10:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-05-26 10:47 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-05-26 10:47 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-05-26 10:47 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-05-26 10:47 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-05-26 10:47 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-05-26 10:46 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-05-26 10:46 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-05-26 10:46 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
2009-05-26 10:46 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-05-26 10:46 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-05-26 10:46 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-05-26 10:45 <DIR> --d----- c:\windows\system32\PreInstall
2009-05-26 10:44 31,768 a------- c:\windows\system32\wucltui.dll.mui
2009-05-26 10:44 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
2009-05-26 10:44 23,576 a------- c:\windows\system32\wuapi.dll.mui
2009-05-26 10:44 18,456 a------- c:\windows\system32\wuaueng.dll.mui
2009-05-26 10:44 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-05-26 10:44 <DIR> --dsh--- c:\documents and settings\user\UserData
2009-05-26 10:40 16,958 a------- c:\windows\system32\evga.ico
2009-05-26 10:39 <DIR> --d----- c:\windows\system32\EVGA
2009-05-26 10:35 4,886,528 a------- c:\windows\system32\stacgui.cpl
2009-05-26 10:34 117,248 a------- c:\windows\system32\staco.dll
2009-05-26 10:34 41,728 a------- c:\windows\system32\drivers\sfng32.sys
2009-05-26 10:34 <DIR> --d----- c:\program files\SigmaTel
2009-05-26 10:34 172 a------- C:\Sigmatel
2009-05-26 10:32 <DIR> --d----- c:\program files\MSXML 4.0
2009-05-26 10:32 <DIR> --d----- C:\TempEI4
2009-05-26 10:25 <DIR> --d----- c:\windows\ServicePackFiles
2009-05-26 10:25 294,912 -c------ c:\windows\system32\dllcache\dlimport.exe
2009-05-26 10:23 1,041,536 -------- c:\windows\system32\drivers\hsfdpsp2.sys
2009-05-26 10:09 1,177,032 a------- c:\windows\system32\drivers\sthda.sys
2009-05-26 10:09 217,088 a------- c:\windows\system32\stacapi.dll
2009-05-26 10:09 171,520 a------- c:\windows\system32\st322000.dll
2009-05-26 10:09 <DIR> --d----- c:\program files\IDT
2009-05-26 10:08 664 a------- c:\windows\system32\d3d9caps.dat
2009-05-26 10:08 552 a------- c:\windows\system32\d3d8caps.dat
2009-05-26 10:08 <DIR> --d----- c:\program files\SystemRequirementsLab
2009-05-26 10:02 252,544 a------- c:\windows\system32\PROUnstl.exe
2009-05-26 10:02 1,904 -------- c:\windows\system32\SetupBD.din
2009-05-26 10:00 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-05-26 10:00 53,248 a------- c:\windows\system32\CSVer.dll
2009-05-26 10:00 <DIR> --d----- C:\Intel
2009-05-26 09:54 <DIR> --d----- C:\Install
2009-05-26 09:51 20,992 ac------ c:\windows\system32\dllcache\rtl8139.sys
2009-05-26 09:51 20,992 a------- c:\windows\system32\drivers\RTL8139.sys
2009-05-26 09:46 <DIR> --d----- c:\documents and settings\User
2009-05-26 09:46 <DIR> --ds---- c:\windows\system32\Microsoft
2009-05-26 09:44 426,041 ac------ c:\windows\system32\dllcache\voicepad.dll
2009-05-26 09:43 82,172 ac------ c:\windows\system32\dllcache\bopomofo.nls
2009-05-26 09:42 <DIR> --dsh--- c:\documents and settings\all users\DRM
2009-05-26 09:42 488 a---hr-- c:\windows\system32\WindowsLogon.manifest
2009-05-26 09:42 <DIR> --d-h--- c:\program files\WindowsUpdate
2009-05-26 09:41 <DIR> --d----- c:\program files\common files\MSSoap
2009-05-26 09:40 <DIR> --d----- c:\program files\Online Services
2009-05-26 09:40 <DIR> --d----- c:\program files\Messenger
2009-05-26 09:40 <DIR> --d----- c:\program files\MSN Gaming Zone
2009-05-26 09:40 <DIR> --d----- c:\program files\Windows NT
2009-05-26 04:36 <DIR> --d----- c:\program files\common files\ODBC
2009-05-26 04:36 <DIR> --d----- c:\program files\common files\SpeechEngines
2009-05-26 04:36 <DIR> --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-05-26 11:08 5,058 a------- c:\windows\help\hhcolreg.dat
2009-05-26 10:28 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-05-26 09:41 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-04-13 22:10 524,288 a------- c:\windows\opuc.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll

============= FINISH: 9:55:26.92 ===============


I've also attached the other.

Thank you!

Attached Files



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#2 fireman4it

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Posted 14 June 2009 - 09:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

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#3 Orange Blossom

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Posted 17 June 2009 - 06:56 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

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