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Windows cannot load my profile.


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#1 Twinmum

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Posted 02 June 2009 - 11:33 PM

I was playing a game on Facebook (not sure if that is relevant) and my computer kept slowing right down and stalling. I closed down all other tabs but it still continued to be slow. I was about to shut down and restart when it froze completely and I was unable to shut down correctly.
When I restarted the computer and logged into my name I got the following message:

Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a
corrupt local profile. If this problem persists, contact your network administrator.

DETAIL - An I/O operation initiated by the registry failed unrecoverably. The registry could not read in, or write out,
or flush, one of the files that contain the system's image of the registry.

When I clicked ok to this message, I got the next one:

Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile
will be lost when you log off.


So now when I log into my name, I have none of my regular things available, I get a new instance of Firefox each time and nothing saves.
When I look at my computer and open the documents and settings folder there are a couple of folders.. one for each of the other users on this computer, but there are 3 Norma folders (I'm Norma) one is just Norma, one is Norma~PC and the third is Norma.PC The Norma~PC seems to hold nothing but a temporary folder so I'm guessing it's created for this instance of my profile. The Norma.PC one has all my documents that I should be able to access normally and the Norma one has a few bits and pieces in it - There have been 2 Norma folders for some time (since we installed a new HD a few months back)

So I guess what I would like to know is how do I fix this problem so that the computer can find my profile when it logs on, or will I need to create a new user and if I do that, can I transfer all my bits and pieces across to the new one?

Thanks in advance to all who take the time to read this.
Norma

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#2 fairjoeblue

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Posted 02 June 2009 - 11:39 PM

You need to do malware/virus scans before doing anything else.
OCZ StealthXstream 700W,Gigabyte GA-EP45-UD3R , E8500, Arctic Freezer Pro 7, 3GB G.Skill PC8500,Gigabyte Radeon HD 4850 OC [1GB ], Seagate 250GB SATA II X2 in RAID 0, Samsung SATA DVD burner.

#3 hamluis

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Posted 03 June 2009 - 08:17 AM

You could try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Louis

#4 zz1129

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Posted 10 August 2009 - 12:17 PM

I have Windows XP Professional (v2002) and got the "Windows cannot load the locally stored profile" error message for no apparent reason (except possibly that a Windows Software Distribution Service Update 3.0 had just run)... Anyway - I did a System Restore back to the time it ran that update and it worked like a charm. All was restored! WHEW!!

#5 hamluis

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Posted 10 August 2009 - 02:19 PM

You might want to create a new profile, Copy Data from a Corrupted User Profile to a New Profile in Windows XP - http://support.microsoft.com/kb/811151

Louis




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