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Cant run malawarebytes, or other security programs


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11 replies to this topic

#1 myemerald

myemerald

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Posted 02 June 2009 - 11:12 PM

ViewmasterServices error appears, sometimes can access internet, sometimes cant. Ad-Aware Live keeps detecting malicious processes which i remove but same thing happens again. Usually when i have a problem, malawarebytes fixes it. Something is keeping me from launching or even reinstalling mbam. Would appreciate any help you can give. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:10:00 PM, on 6/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\NetSweeper Parental Controls\Service.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\IncrediMail\bin\IMApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NetSweeper Parental Controls LSP Check] C:\Program Files\NetSweeper Parental Controls\instlsp.exe /check
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Compaq_Owner\Application Data\Smilebox\SmileboxTray.exe"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: Birthday reminder check.lnk = C:\Program Files\Birthday Reminder\bday.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: NetSweeper Parental Controls.lnk = C:\Program Files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O15 - Trusted Zone: http://smartsource.coupons.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {10EC6CEC-5A1D-4E4E-AB85-8CC516F2A687} (AICPAViewer.clsViewer) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3EEFCD4B-E9FD-4601-BE5D-C5C1776E51D3} (AICPASSV.Spreadsheet) -
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {4DCCD2FC-132F-45EC-BFDA-72235B85047C} (AICPAAuthLit.AuthLitItem) -
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {909A35CA-61DC-4437-887E-30ED6D89F6C8} (AICPAUI.ucHyperlink) -
O16 - DPF: {96F2228B-0D43-48AC-B857-29972C87EBA4} (AICPACR.ConstructedResponse) -
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {D4C9E474-9A6C-4FBF-B13A-4BE2BDD34FD5} (AICPA treeView control) -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O18 - Filter hijack: text/html - {bcdb37cb-08b3-4a00-b91e-a0b1afa4d94e} - (no file)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sprint PCS v3 Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Web Filter Service - LogiSense Corporation - C:\Program Files\NetSweeper Parental Controls\Service.exe

--
End of file - 15042 bytes

Edited by myemerald, 03 June 2009 - 07:57 AM.


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#2 Farbar

Farbar

    Just Curious


  • Security Developer
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  • Location:The Netherlands
  • Local time:10:01 AM

Posted 04 June 2009 - 01:01 PM

Hi myemerald,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.
  • Download ComboFix from one of these locations:

    Link 1
    Link 2
    Link 3

    * IMPORTANT !!! Save ComboFix.exe to your Desktop

    • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Information on A/V control HERE)
    • Double click on ComboFix.exe & follow the prompts.
    • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
    • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

    Posted Image


    Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image


    Click on Yes, to continue scanning for malware.

    When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

  • Please go to start -> Run.
    • Copy and paste the bold line in the run-box and click OK: "C:\Qoobox\Add-Remove Programs.txt"
    • A text file opens up, copy and paste the content to your reply.


#3 myemerald

myemerald
  • Topic Starter

  • Members
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  • Gender:Female
  • Location:USA
  • Local time:12:01 AM

Posted 04 June 2009 - 08:25 PM

Hi Farbar, thank you so much for helping me.

I downloaded combofix to my desktop and it won't launch. I was frustrated with the computer yesterday and did make some changes, before I heard from you. I'm sorry! I'll post my new hijack log ok? I promise not to do another thing until I hear from you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:20:28 PM, on 6/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\NetSweeper Parental Controls\Service.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Compaq_Owner\Desktop\ComboFix.exe
C:\Documents and Settings\Compaq_Owner\Desktop\ComboFix.exe
C:\Documents and Settings\Compaq_Owner\Desktop\ComboFix.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NetSweeper Parental Controls LSP Check] C:\Program Files\NetSweeper Parental Controls\instlsp.exe /check
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: Birthday reminder check.lnk = C:\Program Files\Birthday Reminder\bday.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: NetSweeper Parental Controls.lnk = C:\Program Files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O15 - Trusted Zone: http://smartsource.coupons.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {10EC6CEC-5A1D-4E4E-AB85-8CC516F2A687} (AICPAViewer.clsViewer) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3EEFCD4B-E9FD-4601-BE5D-C5C1776E51D3} (AICPASSV.Spreadsheet) -
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {4DCCD2FC-132F-45EC-BFDA-72235B85047C} (AICPAAuthLit.AuthLitItem) -
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {909A35CA-61DC-4437-887E-30ED6D89F6C8} (AICPAUI.ucHyperlink) -
O16 - DPF: {96F2228B-0D43-48AC-B857-29972C87EBA4} (AICPACR.ConstructedResponse) -
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {D4C9E474-9A6C-4FBF-B13A-4BE2BDD34FD5} (AICPA treeView control) -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O18 - Filter hijack: text/html - {bcdb37cb-08b3-4a00-b91e-a0b1afa4d94e} - (no file)
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sprint PCS v3 Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Web Filter Service - LogiSense Corporation - C:\Program Files\NetSweeper Parental Controls\Service.exe

--
End of file - 15017 bytes

#4 Farbar

Farbar

    Just Curious


  • Security Developer
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Posted 05 June 2009 - 04:21 AM

myemerald,

Please don't post any log unless it is asked. The logs which are not required make going back and forth through the thread more difficult. Thank you.

Delete your copy of ComboFix, download a fresh one, rename it to myemerald.exe before saving it to the desktop. Then run it.

Edited by farbar, 05 June 2009 - 04:21 AM.


#5 myemerald

myemerald
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  • Local time:12:01 AM

Posted 05 June 2009 - 08:57 AM

Hello Farbar,

Sorry about that other log :-(
Ok, i did as you said, and was able to run Combo Fix. I'm attaching C:\ComboFix.txt (wasn't sure if you wanted it attached or copied and pasted in here). Also, here is the C:\Qoobox\Add-Remove Programs.txt file.
Thank you for your help :thumbup2:

5 Card Slingo from Compaq (remove only)
a-squared Free 2.1
ACT! 2000
Ad-Aware
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player
Agere Systems PCI-SV92PP Soft Modem
American Airlines TravelDesk
American Greetings® Crafts! 2
AnswerWorks 4.0 Runtime - English
AnswerWorks 5.0 English Runtime
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 5
AstroPop Deluxe from Compaq (remove only)
ATI Control Panel
ATI Display Driver
Barnyard Invasion from Compaq (remove only)
Bejeweled 2 Deluxe from Compaq (remove only)
Birthday Reminder v1.21
Blackhawk Striker 2 from Compaq (remove only)
Blasterball 2 from Compaq (remove only)
Blasterball 2 Remix from Compaq (remove only)
Boggle Supreme from Compaq (remove only)
Bookworm Deluxe from Compaq (remove only)
Bounce Symphony from Compaq (remove only)
BufferChm
Calendar Creator 7.0 Deluxe
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera WIA Driver
Canon EOS 5D WIA Driver
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.3
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities WFT-E1/E2/E3 Utility
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CC_ccProxyExt
ccCommon
ccPxyCore
Chuzzle Deluxe from Compaq (remove only)
CoffeeCup Free FTP
Compaq Connections (remove only)
Compaq Game Console and games
Compaq Multimedia Keyboard Software
Compaq Organize
Coupon Printer for Windows
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_LightScribeConfig
cp_LightScribePlugin
CP_Package_Basic1
CP_Package_Variety1
CP_Package_Variety2
CP_Package_Variety3
CP_Panorama1Config
Critical Update for Windows Media Player 11 (KB959772)
Crown Money Map™ Financial Software 1.0.5.5
Crystal Maze from Compaq (remove only)
CueTour
Customer Experience Enhancement
Destinations
DeviceManagementQFolder
DVD to iPod Converter 4
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Event Manager
EPSON File Manager
EPSON Perf 3490 3590 Guide
EPSON Scan
EPSON Scan - Patch for Perfection 3490/3590
EPSON Scan Assistant
EPSON SMART PANEL for Scanner
Family Feud
Family Tree Maker 6.0
FATE from Compaq (remove only)
Floorplan Plus 3D Main Program
FLY World
FullDPAppQFolder
GoodSearch Toolbar
Google Earth
Google Toolbar for Internet Explorer
Google Updater
Hebrew Calendar 9
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Boot Optimizer
hp deskjet 930c series
hp deskjet 930c series (Remove only)
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Software Update
HP Support Overview
HpSdpAppCoreApp
HTML Executable HTML Viewer Runtime
IncrediMail
Insaniquarium Deluxe from Compaq (remove only)
InstantShareDevices
InterVideo WinDVD Player
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 2
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1
Jetcast 1.1.1
KODAK EASYSHARE Gallery Upload ActiveX Control
Learn To Speak French 7.0
Lemonade Tycoon 2 from Compaq (remove only)
Lexibox Deluxe from Compaq (remove only)
LightScribe 1.4.52.1
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Contribute 3
Mah Jong Quest from Compaq (remove only)
Malwarebytes' Anti-Malware
message_board Wallpaper
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft English TTS Engine
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
Microsoft Office Access database engine 2007 (English)
Microsoft Office Publisher 2003
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Microsoft Works
MoodLogic
MoodLogic DeviceLink
Mozilla Firefox (3.0.10)
MSN Messenger 7.5
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Muppets Inside
Muppets Inside Muppetizer
Musicmatch® Jukebox
MyDSC2
NASA World Wind 1.3
Netscape Browser (remove only)
NetSweeper Parental Controls
Norton AntiSpam
Norton AntiVirus 2005
Norton Internet Security
Norton Internet Security 2005 (Symantec Corporation)
Norton Security Center
Norton WMI Update
PC-Doctor 5 for Windows
Photo Organizer
PhotoGallery
Polar Bowler from Compaq (remove only)
Polar Golfer from Compaq (remove only)
PS2
Puzzle Express from Compaq (remove only)
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
Quicken 2005
Quicken 2006
QuickTime
RandMap
RealPlayer
Remove WeatherBug Installer
Rhapsody
Rhapsody Player Engine
Ricochet Lost Worlds from Compaq (remove only)
SampleTestInstall
SAMSUNG CDMA Modem Driver Set
SAPI Wrapper
SCRABBLE from Compaq (remove only)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Shooting Stars Pool from Compaq (remove only)
Shrek 2 Ogre Bowler from Compaq (remove only)
SierraHome Hallmark Scrapbook Studio
Skin Creator
SkinsHP1
Skype 2.5
Slingo Deluxe from Compaq (remove only)
Snowboard SuperJam from Compaq (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sonic_PrimoSDK
SPBBC
Sprint Mobile Broadband for Phone as Modem
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
SpywareBlaster 4.2
Stickies 6.0a
Super Granny from Compaq (remove only)
Symantec Network Drivers Update
SymNet
Tradewinds from Compaq (remove only)
TTS Wrapper
TurboTax 2008
TurboTax 2008 waziper
TurboTax 2008 WinPerFedFormset
TurboTax 2008 WinPerProgramHelp
TurboTax 2008 WinPerReleaseEngine
TurboTax 2008 WinPerTaxSupport
TurboTax 2008 WinPerUserEducation
TurboTax 2008 wrapper
TurboTax Deluxe 2007
TurboTax Deluxe Deduction Maximizer 2006
TurboTax ItsDeductible 2005
TurboTax ItsDeductible 2006
TurboTax Premier 2005
Unload
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VersaCheck 2001 Personal
VersaCheck 2002
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Web Camera Control
WebFldrs XP
Weight Watchers Light and Tasty Deluxe
WexTech AnswerWorks
Windows Driver Package - LeapFrog (FlyUsb) USB (06/15/2007 1.0.0.6)
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Zoo Tycoon Expanded
ZTERM 2000
Zuma Deluxe from Compaq (remove only)

Attached Files



#6 Farbar

Farbar

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Posted 05 June 2009 - 10:01 AM

Well done. :thumbup2:
  • You have the program Spybot S&D (Teatimer option) running on your machine. We need to disable TeaTimer so it does not interfere with the fixes we are about to do. This will only take a few seconds.
    • First disable TeaTimer:
      • Run Spybot-S&D
      • Go to the Mode menu, and make sure Advanced Mode is selected
      • On the left hand side, choose Tools -> Resident
      • Uncheck Resident TeaTimer and OK any prompts
      • Restart your computer.
      Instruction is also here: How to disable TeaTimer during HijackThis Cleanup

      Note:If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

    • Then download ResetTeaTimer.exe to your desktop. (In case you use Firefox, rightclick the link and choose "Save Link As").
      • Doubleclick ResetTeaTimer.exe and let it run.
    Note: The Teatimer should be kept disabled until I give you the clean sign.


  • I see on the log the Coupon Printer for Windows is installed on your computer:
    This program is known to be bundled with adware/spyware.

    For more information please see this:
    A Closer Look at Coupons.com

    To uninstall Coupon Printer for Windows:

    Click "start" on the taskbar and then click on the "Control Panel" icon.
    Please doubleclick the "Add or Remove Programs" icon.
    A list of programs installed will be "populated" this may take a bit of time.
    If they exist, uninstall the following by clicking on the following entries and selecting "remove":

    Coupon Printer for Windows

    Also delete the folders in bold (if present):

    C:\Program Files\Coupon
    C:\Program Files\Coupons

  • Close any open browsers.

    Open notepad (start > All Programs > Accessories > Notepad) and copy/paste the text in the code box below into it:

    Driver::
    Viewpoint Manager Service
    DDS::
    Trusted Zone: coupons.com\smartsource
    Trusted Zone: hallmark.com\www
    Trusted Zone: turbotax.com
    Folder::
    c:\documents and settings\All Users\Application Data\Viewpoint
    Registry::
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "UserFaultCheck"=-
    SkipFix::

    Save this as CFScript.txt, in the same location as ComboFix.exe


    Posted Image

    Referring to the picture above, drag CFScript into ComboFix.exe

    When finished, it shall produce a log for you ( "C:\ComboFix.txt"). Please copy and paste the log to your reply.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall


  • YOu should now be able to run Malwarebytes. Open your Malwarebytes' Anti-Malware, first update it, run a "quick scan", let reboot if needed and copy/paste the log to your reply.

    Note: The logs are saved by default under the Logs tab. If the log did not automatically open you can obtain the latest log from there.


#7 myemerald

myemerald
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Posted 05 June 2009 - 07:34 PM

Hey Farbar, I think we're in the home stretch now! :thumbup2: Here are my two logs:

ComboFix 09-06-04.08 - Compaq_Owner 06/05/2009 17:08.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.495 [GMT -7:00]
Running from: c:\documents and settings\Compaq_Owner\Desktop\myemerald.exe
Command switches used :: c:\documents and settings\Compaq_Owner\Desktop\CFScript.txt
AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
* Created a new restore point
.
- REDUCED FUNCTIONALITY MODE -
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Viewpoint

.
((((((((((((((((((((((((( Files Created from 2009-05-06 to 2009-06-06 )))))))))))))))))))))))))))))))
.

2009-06-05 06:21 . 2009-06-05 06:21 121682394 ----a-w- C:\SYM_REGISTRY_BACKUP.reg
2009-06-04 04:35 . 2009-06-04 13:48 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2009-06-04 04:24 . 2009-05-26 20:20 40160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-04 04:24 . 2009-05-26 20:19 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-05 23:59 . 2007-02-23 03:28 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\stickies
2009-06-05 04:19 . 2008-04-16 03:34 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-06-05 04:19 . 2006-05-16 00:07 -------- d-----w- c:\program files\SpywareBlaster
2009-06-05 02:49 . 2008-07-18 04:39 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-06-04 04:37 . 2006-11-11 15:35 -------- d-----w- c:\program files\a-squared Free
2009-06-04 04:26 . 2008-10-30 04:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-06-04 03:09 . 2008-08-17 01:24 -------- d-----w- c:\documents and settings\Compaq_Owner\Application Data\ZoomBrowser EX
2009-06-03 04:20 . 2008-08-17 00:38 -------- d-----w- c:\documents and settings\All Users\Application Data\ZoomBrowser
2009-05-30 21:22 . 2005-12-21 21:28 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-05-20 04:25 . 2006-02-14 17:26 -------- d-----w- c:\program files\Calendar Creator 7.0 Deluxe
2009-04-25 18:07 . 2009-04-25 18:07 64160 ----a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\update\Drivers\32\lbd.sys
2009-04-25 18:07 . 2009-01-31 18:06 64160 ----a-w- c:\windows\system32\drivers\Lbd.sys
2009-04-15 02:06 . 2006-05-15 23:14 -------- d-----w- c:\program files\Spybot - Search & Destroy
2008-04-29 13:50 . 2006-05-30 19:20 15198 -c--a-w- c:\program files\hijackthis.log
2006-05-16 01:04 . 2006-05-16 01:04 532480 ----a-w- c:\program files\cwshredder.exe
2006-05-16 01:02 . 2005-02-16 18:06 218112 ----a-w- c:\program files\HijackThis.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IncrediMail"="c:\program files\IncrediMail\bin\IncMail.exe" [2009-02-25 251264]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2007-08-31 4670704]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-14 68856]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-02-27 49824]
"URLLSTCK.exe"="c:\program files\Norton Internet Security\UrlLstCk.exe" [2005-03-30 22656]
"NetSweeper Parental Controls LSP Check"="c:\program files\NetSweeper Parental Controls\instlsp.exe" [2004-12-24 184320]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-12-21 180269]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-06-02 267048]
"EEventManager"="c:\program files\EPSON\Creativity Suite\Event Manager\EEventManager.exe" [2005-04-08 102400]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-05-30 518488]

c:\documents and settings\Compaq_Owner\Start Menu\Programs\Startup\
Birthday reminder check.lnk - c:\program files\Birthday Reminder\bday.exe [2006-1-30 73728]
Stickies.lnk - c:\program files\stickies\stickies.exe [2007-1-22 700416]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
NetSweeper Parental Controls.lnk - c:\program files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe [2005-4-12 1683456]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Compaq Connections.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk
backup=c:\windows\pss\Compaq Connections.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^EPSON SMART PANEL for Scanner.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\EPSON SMART PANEL for Scanner.lnk
backup=c:\windows\pss\EPSON SMART PANEL for Scanner.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Forget Me Not.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Forget Me Not.lnk
backup=c:\windows\pss\Forget Me Not.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Free WebSite Tools.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Free WebSite Tools.lnk
backup=c:\windows\pss\Free WebSite Tools.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Compaq_Owner^Start Menu^Programs^Startup^wkcalrem.LNK]
path=c:\documents and settings\Compaq_Owner\Start Menu\Programs\Startup\wkcalrem.LNK
backup=c:\windows\pss\wkcalrem.LNKStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Compaq Connections\\5577497\\Program\\Compaq Connections.exe"=
"c:\\Program Files\\IncrediMail\\bin\\IMApp.exe"=
"c:\\Program Files\\IncrediMail\\bin\\IncMail.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImSc.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImLc.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\LeapFrog\\FlyWorld\\bin\\FLYMonitor.exe"=
"c:\\Program Files\\LeapFrog\\FlyWorld\\bin\\FLYWorld.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [1/31/2009 11:06 AM 64160]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [10/10/2008 5:45 AM 13088]
R2 Web Filter Service;Web Filter Service;c:\program files\NetSweeper Parental Controls\Service.exe [4/14/2005 9:02 AM 860160]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [1/18/2009 2:34 PM 1005904]
S3 esuflt30;USB EPSON Filter Driver;c:\windows\system32\drivers\esuflt30.sys [9/27/2008 2:22 PM 52812]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [6/19/2007 1:21 AM 18560]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" --> c:\program files\Viewpoint\Common\ViewpointService.exe [?]
.
Contents of the 'Scheduled Tasks' folder

2009-05-30 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 00:57]

2009-06-05 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-07-10 23:40]

2006-03-02 c:\windows\Tasks\Norton AntiVirus - 030106 - Compaq_Owner.job
- c:\progra~1\NORTON~1\NORTON~1\NAVW32.EXE [2005-03-24 21:47]

2009-05-30 c:\windows\Tasks\Norton AntiVirus - Scan my computer - Compaq_Owner.job
- c:\progra~1\NORTON~1\NORTON~1\Navw32.exe [2005-03-24 21:47]

2009-06-05 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2005-12-21 03:24]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.yahoo.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
mStart Page = hxxp://www.google.com
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\Google\GoogleToolbar1.dll/cmwordtrans.html
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
LSP: lslsp.dll
FF - ProfilePath - c:\documents and settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\ztsbk7bf.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://my.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://mystart.incredimail.com/?loc=ff_address_bar&search=
FF - plugin: c:\progra~1\Yahoo!\Common\npyaxmpb.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-05 17:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(568)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'lsass.exe'(624)
c:\windows\system32\lslsp.dll

- - - - - - - > 'explorer.exe'(1528)
c:\windows\system32\WPDShServiceObj.dll
c:\program files\ArcSoft\PhotoImpression 5\share\pihook.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2009-06-06 17:16
ComboFix-quarantined-files.txt 2009-06-06 00:16
ComboFix2.txt 2009-06-05 13:43

Pre-Run: 147,064,655,872 bytes free
Post-Run: 147,061,026,816 bytes free

188 --- E O F --- 2009-05-13 10:02


Malwarebytes' Anti-Malware 1.37
Database version: 2234
Windows 5.1.2600 Service Pack 3

6/5/2009 5:25:47 PM
mbam-log-2009-06-05 (17-25-47).txt

Scan type: Quick Scan
Objects scanned: 93511
Time elapsed: 2 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Farbar

Farbar

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Posted 05 June 2009 - 07:46 PM

Great.
  • Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
    • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
    • Look for "Java SE Runtime Environment (JRE)" JRE 6 Update 14.
    • Click the Download button to the right.
    • Select your Platform: "Windows".
    • Select your Language: "Multi-language".
    • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Click Continue and the page will refresh.
    • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
    • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
    -- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
    -- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
    -- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


    Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

  • Please copy and paste a fresh Hijackthis log to your reply for a final review.


#9 myemerald

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Posted 05 June 2009 - 11:45 PM

How does it look now?


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:37 PM, on 6/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe
C:\Program Files\stickies\stickies.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\NetSweeper Parental Controls\Service.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: GoodSearch Toolbar - {4E7BD74F-2B8D-469E-95BA-ED6DB186BE32} - C:\PROGRA~1\GOODSE~1\GOODSE~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [NetSweeper Parental Controls LSP Check] C:\Program Files\NetSweeper Parental Controls\instlsp.exe /check
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: Birthday reminder check.lnk = C:\Program Files\Birthday Reminder\bday.exe
O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe
O4 - Global Startup: NetSweeper Parental Controls.lnk = C:\Program Files\NetSweeper Parental Controls\NetSweeper Parental Controls.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O10 - Unknown file in Winsock LSP: lslsp.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {10EC6CEC-5A1D-4E4E-AB85-8CC516F2A687} (AICPAViewer.clsViewer) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {3EEFCD4B-E9FD-4601-BE5D-C5C1776E51D3} (AICPASSV.Spreadsheet) -
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/as...abs/tgctlsr.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {4DCCD2FC-132F-45EC-BFDA-72235B85047C} (AICPAAuthLit.AuthLitItem) -
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/..._2/axofupld.cab
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {909A35CA-61DC-4437-887E-30ED6D89F6C8} (AICPAUI.ucHyperlink) -
O16 - DPF: {96F2228B-0D43-48AC-B857-29972C87EBA4} (AICPACR.ConstructedResponse) -
O16 - DPF: {A8683C98-5341-421B-B23C-8514C05354F1} (FujifilmUploader Class) - http://photo.walmart.com/photo/uploads/Fuj...ploadClient.cab
O16 - DPF: {D4C9E474-9A6C-4FBF-B13A-4BE2BDD34FD5} (AICPA treeView control) -
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?326
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sprint PCS v3 Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Sprint\Sprint PCS Connection Manager\CMSPCSUtilSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Web Filter Service - LogiSense Corporation - C:\Program Files\NetSweeper Parental Controls\Service.exe

--
End of file - 14789 bytes

#10 Farbar

Farbar

    Just Curious


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Posted 06 June 2009 - 01:32 AM

It looks good. :thumbup2:
  • Please open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below (if present):

    O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
    O16 - DPF: {10EC6CEC-5A1D-4E4E-AB85-8CC516F2A687} (AICPAViewer.clsViewer) -
    O16 - DPF: {3EEFCD4B-E9FD-4601-BE5D-C5C1776E51D3} (AICPASSV.Spreadsheet) -
    O16 - DPF: {4DCCD2FC-132F-45EC-BFDA-72235B85047C} (AICPAAuthLit.AuthLitItem) -
    O16 - DPF: {909A35CA-61DC-4437-887E-30ED6D89F6C8} (AICPAUI.ucHyperlink) -
    O16 - DPF: {96F2228B-0D43-48AC-B857-29972C87EBA4} (AICPACR.ConstructedResponse) -
    O16 - DPF: {D4C9E474-9A6C-4FBF-B13A-4BE2BDD34FD5} (AICPA treeView control) -


    Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

  • Go to start > run and copy and paste the next command in the field then hit enter:

    "c:\documents and settings\Compaq_Owner\Desktop\myemerald.exe" /u


    This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

    It makes a clean Restore Point and clears all the old restore points in order to prevent possible reinfection from an old one through system restore.

    The first reboot might be a little slow, the next one will be faster.
Happy Surfing! :)

#11 myemerald

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Posted 06 June 2009 - 08:19 AM

:thumbup2: God bless you!!!!
Thank you so much for your expert help, what a blessing you have been. It's been great working with you.
~Myemerald

#12 Farbar

Farbar

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Posted 06 June 2009 - 09:32 AM

You are most welcome Myemerald, it was also a pleasure working with you. :thumbup2:

This thread will now be closed since the issue seems to be resolved.

If you need this topic reopened, please send me a PM and I will reopen it for you.

If you should have a new issue, please start a new topic.




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