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Think I'm Infected!


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7 replies to this topic

#1 StormyB

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Posted 02 June 2009 - 11:00 PM

Hi,
I turned my computer on today and couldn't get it to do anything. Not even connect to internet. The only way I'm connected is through safe mode. There was a program on my computer that wasn't on there. It's System security 2009. I can't remove it. It's in document and settings/all user/application data. I have windows xp home edition. I ran a hijack this but don't won't to delete something I'm not suppose to.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 03 June 2009 - 11:34 AM

Hello and welcome lets' run these and see what the logs say. You don't want to try HJT on yourown.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Next run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 StormyB

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Posted 03 June 2009 - 06:46 PM

Hi! I got malwarebytes and ATF Cleaner to run but couldn't get SuperAntiSpyware to run. I kept getting error message and had to send error report. Here's the log from Malwarebytes:


Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3

6/3/2009 6:26:19 PM
mbam-log-2009-06-03 (18-26-19).txt

Scan type: Quick Scan
Objects scanned: 109895
Time elapsed: 2 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 11
Registry Values Infected: 6
Registry Data Items Infected: 3
Folders Infected: 8
Files Infected: 30

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\__c009FBC5.dat (Trojan.Vundo) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bad4551d-9b24-42cb-9bcd-818ca2da7b63} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{bad4551d-9b24-42cb-9bcd-818ca2da7b63} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\__c009fbc5 (Trojan.Vundo) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c6c7b2a1-00f3-42bd-f434-00aaba2c8953} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c6c7b2a1-00f3-42bd-f434-00aaba2c8953} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{bad4551d-9b24-42cb-9bcd-818ca2da7b63} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\systemsecurity2009 (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AvScan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ (Trojan.WinWebSec) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nzdflkioezncfiunfindiuchiuenfcdc (Trojan.WinWebSec) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\adware_pronet (Rogue.AdwarePro) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\system tool (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\a00f13ddb66.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Microsoft Common (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\Start Menu\Programs\System Security (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec (Stolen.Data) -> Delete on reboot.
c:\documents and settings\Owner\Application Data\RegTool (Rogue.RegTool) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\RegTool\Logs (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\Program Files\Adware_Pro (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\definitions (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\documents and settings\All Users\Start Menu\Programs\Adware_Pro (Rogue.AdwarePro) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\iehelper.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\__c009FBC5.dat (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\Temp\dzk0x.exe (Trojan.WinWebSec) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\yhafd78auhd.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\administrator\local settings\Temp\dlx18hy6gm.exe (Trojan.WinWebSec) -> Quarantined and deleted successfully.
c:\program files\microsoft common\svchost.exe.ren (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\start menu\Programs\system security\System Security 2009 Support.lnk (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\start menu\Programs\system security\System Security 2009.lnk (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\lowsec\local.ds (Stolen.Data) -> Delete on reboot.
c:\WINDOWS\system32\lowsec\user.ds (Stolen.Data) -> Delete on reboot.
c:\documents and settings\Owner\application data\RegTool\spy_ignore.db (Rogue.RegTool) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\RegTool\Logs\2009-05-21 01-27-110.log (Rogue.RegTool) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\RegTool\Logs\2009-05-21 01-47-040.log (Rogue.RegTool) -> Quarantined and deleted successfully.
c:\program files\adware_pro\Adware_Pro.exe (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\Close.exe (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\EngineAP.dll (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\ScheduleAP.txt (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\unins000.dat (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\unins000.exe (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\program files\adware_pro\definitions\1.dat (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\adware_pro\Adware_Pro.lnk (Rogue.AdwarePro) -> Quarantined and deleted successfully.
c:\documents and settings\all users\start menu\Programs\adware_pro\Uninstall Adware_Pro.lnk (Rogue.AdwarePro) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSVolume.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\sysguard.exe (Trojan.Agent) -> Quarantined and deleted successfully.
c:\documents and settings\Jason\Local Settings\Temp\lsass.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.
c:\documents and settings\Owner\Local Settings\Temp\taskmgr.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\RegTool Scan.job (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Quarantined and deleted successfully.


I hope this helps you tell me how I can fix this!
Thanks

#4 boopme

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Posted 03 June 2009 - 07:14 PM

Hi, we have some stubborn and nasty things here ther are causing the scanners trouble,but we will get thru.

First reboot the PC. Is Spybot installed on here?


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Now run SDFix:

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 StormyB

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Posted 04 June 2009 - 12:43 AM

Hi,
Here is the logs

Malwarebytes' Anti-Malware 1.37
Database version: 2227
Windows 5.1.2600 Service Pack 3

6/4/2009 12:14:10 AM
mbam-log-2009-06-04 (00-14-10).txt

Scan type: Full Scan (C:\|)
Objects scanned: 222661
Time elapsed: 29 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\all users\application data\17973434\17973434.exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
c:\documents and settings\all users\application data\97983426\97983426.exe (Rogue.SystemSecurity) -> Quarantined and deleted successfully.
c:\system volume information\_restore{547eac07-46e1-459e-956a-ab8c68f9a3c7}\RP690\A0070270.rbf (Rogue.RegTool) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.


SDFix Log:



Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-04 01:23:02
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

disk error: C:\WINDOWS\system32\config\system, 1381
scanning hidden registry entries ...

disk error: C:\WINDOWS\system32\config\software, 1381
disk error: C:\Documents and Settings\Owner\ntuser.dat, 1381
scanning hidden files ...

disk error: C:\WINDOWS\

please note that you need administrator rights to perform deep scan

Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\TVUPlayer\\TVUPlayer.exe"="C:\\Program Files\\TVUPlayer\\TVUPlayer.exe:*:Enabled:TVU Player Component"
"C:\\Program Files\\TVAnts\\Tvants.exe"="C:\\Program Files\\TVAnts\\Tvants.exe:*:Enabled:TVAnts"
"C:\\Program Files\\Ares Ultra\\Ares Ultra.exe"="C:\\Program Files\\Ares Ultra\\Ares Ultra.exe:*:Enabled:Ares Ultra p2p for windows"
"C:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\Warcraft III\\Warcraft III.exe"="C:\\Program Files\\Warcraft III\\Warcraft III.exe:*:Enabled:Warcraft III"
"C:\\Program Files\\Warcraft III\\War3.exe"="C:\\Program Files\\Warcraft III\\War3.exe:*:Disabled:Warcraft III"
"C:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"="C:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\Conference\\Conference.dll"="C:\\Program Files\\Conference\\Conference.dll:*:Enabled:Audio/Video Conference"
"C:\\Program Files\\World of Warcraft\\Launcher.exe"="C:\\Program Files\\World of Warcraft\\Launcher.exe:*:Disabled:Blizzard Launcher"
"C:\\Program Files\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-3.0.9.9551-to-3.1.0.9767-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\StarzPlay\\StarzPlay.exe"="C:\\Program Files\\StarzPlay\\StarzPlay.exe:*:Enabled:StarzPlay"
"C:\\Program Files\\StarzPlay\\StarzPlayTray.exe"="C:\\Program Files\\StarzPlay\\StarzPlayTray.exe:*:Enabled:StarzPlayTray"
"C:\\Program Files\\StarzPlay\\StarzPlayPlayer.exe"="C:\\Program Files\\StarzPlay\\StarzPlayPlayer.exe:*:Enabled:StarzPlayPlayer"
"C:\\Program Files\\StarzPlay\\StarzUpdater.exe"="C:\\Program Files\\StarzPlay\\StarzUpdater.exe:*:Enabled:StarzUpdater"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Tue 2 Jun 2009 1,323,024 ...H. --- "C:\Program Files\PAV\BIT50.tmp"
Thu 5 Mar 2009 2,260,480 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\is-T6PRL.tmp"
Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Sun 23 Sep 2007 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Tue 19 Feb 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Tue 2 Jun 2009 16,325 ...H. --- "C:\Documents and Settings\Jason\Local Settings\Temp\mdm.exe"
Tue 2 Jun 2009 16,325 ...H. --- "C:\Documents and Settings\Jason\Local Settings\Temp\system.exe"
Tue 2 Jun 2009 82,432 A..H. --- "C:\Documents and Settings\Owner\Local Settings\Temp\d.exe"
Tue 2 Jun 2009 0 A..H. --- "C:\Documents and Settings\Owner\Local Settings\Temp\f.exe"
Tue 2 Jun 2009 16,389 ...H. --- "C:\Documents and Settings\Owner\Local Settings\Temp\setup.exe"

Finished!



Spybot is on computer. Why do you ask that? Do I need to remove it?

Thanks,

#6 boopme

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Posted 04 June 2009 - 10:56 AM

Helo..Spybot contains an application named TeaTimer.. We would need to disable Spybot S&D's "TeaTimer"
TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.
  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy
If Super won't run now then run DrWeb. actually run both.

Drweb-cureit
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

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#7 StormyB

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Posted 06 June 2009 - 01:08 AM

Hi, here's the DrWeb Cureit Report:

sdra64.exe;C:\Documents and Settings\Jason\Application Data;Trojan.PWS.Panda.114;Deleted.;
mdm.exe;C:\Documents and Settings\Jason\Local Settings\Temp;Probably DLOADER.Trojan;Deleted.;
system.exe;C:\Documents and Settings\Jason\Local Settings\Temp;Probably DLOADER.Trojan;Deleted.;
d.exe;C:\Documents and Settings\Owner\Local Settings\Temp;Trojan.PWS.Panda.114;Deleted.;
setup.exe;C:\Documents and Settings\Owner\Local Settings\Temp;Probably DLOADER.Trojan;Deleted.;
verizonhelpSupport.exe/data207\data003;C:\Documents and Settings\Owner\Local Settings\Temp\verizonhelpSupport.exe/data207;Probably DLOADER.Trojan;;
data207;C:\Documents and Settings\Owner\Local Settings\Temp;Archive contains infected objects;;
verizonhelpSupport.exe;C:\Documents and Settings\Owner\Local Settings\Temp;Archive contains infected objects;Moved.;
AXB.exe\data003;C:\Documents and Settings\Owner\Local Settings\Temp\Verizon_Installer\Setup\MotiveClient\AXB.exe;Probably DLOADER.Trojan;;
AXB.exe;C:\Documents and Settings\Owner\Local Settings\Temp\Verizon_Installer\Setup\MotiveClient;Archive contains infected objects;Moved.;
sdra64.exe;C:\Documents and Settings\Trey\Application Data;Trojan.PWS.Panda.114;Deleted.;
InstallHelper.exe;C:\Program Files\Common Files\Motive;Probably DLOADER.Trojan;Deleted.;
Process.exe;C:\SDFix\apps;Tool.Prockill;Deleted.;
UACfolesrrvkdwyfyp.dll;C:\WINDOWS\system32;BackDoor.Tdss.49;Deleted.;
UACruxdpxvmeykbevx.dll;C:\WINDOWS\system32;Trojan.Packed.365;Incurable.Moved.;
UACumrpjxewbfaloie.dll;C:\WINDOWS\system32;BackDoor.Tdss.105;Deleted.;
UAC1483.tmp;C:\WINDOWS\Temp;Trojan.Packed.365;Incurable.Moved.;
UAC2560.tmp;C:\WINDOWS\Temp;Trojan.Packed.365;Incurable.Moved.;
UACb892.tmp;C:\WINDOWS\Temp;Trojan.Packed.365;Incurable.Moved.;
UACcb5e.tmp;C:\WINDOWS\Temp;Trojan.Packed.365;Incurable.Moved.;
UACd0dc.tmp;C:\WINDOWS\Temp;Trojan.Packed.365;Incurable.Moved.;
UACfolesrrvkdwyfyp.dll;C:\WINDOWS\system32;BackDoor.Tdss.49;Deleted.;
UACumrpjxewbfaloie.dll;C:\WINDOWS\system32;BackDoor.Tdss.105;Deleted.;


I still can't run SuperAntispyware. It says it has encountered a problem and needs to close. Then I send error report.

Thanks

#8 boopme

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Posted 06 June 2009 - 09:05 AM

Try Uninstalling Super now from Start >> all Programs>> Uninstall..
then re-download.

Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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