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Warning! Your system is in danger. YOUR COMPUTER IS IN need OF full scanning.


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3 replies to this topic

#1 eric amezquita

eric amezquita

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Posted 02 June 2009 - 05:30 PM

I seem to have a malware virus that is messing my computer up. Some of the problems it is causing are task manager is disabled, firewall keeps turning off, whenever i plug in an external usb drive or cd it doesnt show up, and a bunch of problems with my internet like popups and sometimes ill click a link and it will redirect me to another site. please help!

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#2 myrti

myrti

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Posted 13 June 2009 - 05:08 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

regards _temp_

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 eric amezquita

eric amezquita
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Posted 14 June 2009 - 12:52 PM

it took u sooo long that the virus already finished the job. it infiltrated my whole system and messed everything up. now my computer wont start up far enough to even get past the windows loading screen and then i get a blue screen. thats not good. maybe you can still help me. im on a different computer right now btw.

#4 Thunder

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Posted 16 June 2009 - 09:13 AM

Hello Eric,

Are you still able to start your PC in safe mode ? :thumbup2:

Please download, using another PC, a fresh copy of ComboFix,
and rename it (to CF.exe fi.) prior to saving it to a transport medium (usb-stick, ...)

Boot into safe mode:
Restart your computer and as soon as it starts booting up again, continuously tap F8.
A menu should come up where you will be given the option to enter Safe Mode.

In safe mode :
1. * Clean your Cache and Cookies in IE:
  • Close all instances of Outlook Express and Internet Explorer
  • Go to Control Panel > Internet Options > General tab
  • Under Browsing History, click Delete.
  • Click Delete Files, Delete cookies and Delete history
  • Click Close below.
* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):
  • Go to Tools > Options.
  • Click Privacy in the menu..
  • Click the Clear now button below.. A new window will popup what to clear.
  • Select all and click the Clear button again.
  • Click OK to close the Options window
* Clean other Temporary files + Recycle bin
  • Go to start > run and type: cleanmgr and click ok.
  • Let it scan your system for files to remove.
  • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
  • Press OK to remove them.
2. Transfer the renamed ComboFix copy to your desktop.
Double click the ComboFix icon to run it.

Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.
ComboFix may restart your system in order to remove some malware upon reboot.

Please post the log from ComboFix (can also be found as C:\ComboFix.txt) in your next reply. :)

If you have any questions along the way, STOP and ask them before proceeding !!

Greetings,
Thunder
Whatever happens, make believe it was intended to ...
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