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I can't solve my problem with MSN virus


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#1 vivva

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Posted 02 June 2009 - 11:44 AM

Today I've followed the instructions I'd read in the conversation between Spazz22 and Garmanma. After using Rootkit Revealer, Spazz22 wasn't able to distinguish the false from the true positives, so Garmanma suggested a series of scanning programs to use. The discrepancies which Spazz22 had found have decreased gradually when he used one of the programs suggested. I also tried to use them, but I've realized that the discrepancies have increased, not decreased! Can you help me to destroy the msn virus which is contaminating my pc, and always sends false messages to my friends? Please!!!

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#2 vivva

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Posted 02 June 2009 - 12:08 PM

After using Rootkit Revealer, I can't distinguish the false from the true positives. Following a conversation which could solve my problem, I've scanned my pc by ATF cleaner, Super Anti Spyware, Mr. Web Cure It, but I've realized that the more I used these programs, the more the discrepancies found by Rootkit Revealer increased!! What can I do? Help me, please!!!
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#3 garmanma

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Posted 02 June 2009 - 06:18 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
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