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Suspected virus, dont know what to do


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2 replies to this topic

#1 Mortar

Mortar

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  • Local time:09:45 AM

Posted 02 June 2009 - 10:14 AM

hey there,

i've been getting those blue screens and when i've tried to run my virus scanner (Kaspersky) the computer usually just crashes during the middle of it. I have messages that are constantly popping up: "Host Process for Windows Services has stopped working". and when i use the internet - for example when im doing a search on google and i click on a link i sometimes get redirected to a random site =/
so yes, i have no idea whats happening or how to treat it, help please!
and thanks in advance


DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 0:32:11.24 on Wed 03/06/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.61.1033.18.2046.852 [GMT 10:00]

AV: Kaspersky Anti-Virus *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
SP: AdwareAlert *disabled* (Updated) {888FF16A-5AA5-4636-B243-65F3DCDFB60D}
SP: Avira AntiVir PersonalEdition *enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Kaspersky Anti-Virus *enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\Protector Suite QL\upeksvr.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA HD DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\WerFault.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2009\avp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\System32\reader_s.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Nuance\NaturallySpeaking9\Program\natspeak.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\System32\svchost.exe
C:\Program Files\Common Files\Nuance\NaturallySpeaking9\dgnuiasvr.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\WerFault.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\WerFault.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\WerFault.exe
c:\program files\windows defender\MpCmdRun.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Owner\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bigpond.com
uInternet Settings,ProxyOverride = *.local
BHO: c:\windows\system32\yhafd78auhd.dll: {c6c7b2a1-00f3-42bd-f434-00aaba2c8953} - c:\windows\system32\yhafd78auhd.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\TOSCDSPD.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [reader_s] c:\users\owner\reader_s.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NDSTray.exe] NDSTray.exe
mRun: [KeNotify] c:\program files\toshiba\utilities\KeNotify.exe
mRun: [HWSetup] \HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\utilities\SVPWUTIL.exe SVPwUTIL
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [Camera Assistant Software] "c:\program files\camera assistant software for toshiba\traybar.exe"
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [PSQLLauncher] "c:\program files\protector suite ql\launcher.exe" /startup
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DNS7reminder] "c:\program files\nuance\naturallyspeaking9\ereg\ereg.exe" -r "c:\programdata\nuance\naturallyspeaking9\Ereg.ini
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [McDiags AutoLaunch]
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2009\avp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [reader_s] c:\windows\system32\reader_s.exe
dRun: [OWNER-PC$] c:\windows\system32\config\systemprofile\OWNER-PC$.exe /i
dRun: [reader_s] c:\windows\system32\config\systemprofile\reader_s.exe
StartupFolder: c:\users\owner\appdata\roaming\micros~1\windows\startm~1\programs\startup\dragon~1.lnk - c:\program files\nuance\naturallyspeaking9\program\natspeak.exe
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - {85E0B171-04FA-11D1-B7DA-00A0C90348D6} - c:\program files\kaspersky lab\kaspersky anti-virus 2009\SCIEPlgn.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w2/resources/VistaMSNPUplden-au.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - hxxps://secure.gopetslive.com/dev/GoPetsWeb.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: klogon - c:\windows\system32\klogon.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd.dll,c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll
STS: c:\windows\system32\yhafd78auhd.dll: {c6c7b2a1-00f3-42bd-f434-00aaba2c8953} - c:\windows\system32\yhafd78auhd.dll
SEH: {BD3C6F7C-6C8D-48F6-AC52-5E4071AEB257} - No File
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\glk301u7.default\
FF - prefs.js: keyword.URL - hxxp://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R0 CplIR;Embedded IR Driver;c:\windows\system32\drivers\CplIR.sys [2007-3-7 14848]
R0 klbg;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-1-29 33808]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2008-7-9 20496]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]

=============== Created Last 30 ================

2009-06-02 22:39 <DIR> --d----- c:\program files\Microsoft Windows Vista Upgrade Advisor
2009-06-02 16:38 40,449 a------- c:\windows\system32\reader_s.exe
2009-06-02 16:35 2,444 a------- c:\windows\st_1243942996.exe
2009-06-02 16:35 2,445 a------- c:\windows\st_1243924566.exe
2009-06-02 16:30 15,000 a------- c:\windows\system32\yhafd78auhd.dll
2009-06-02 16:30 1 a------- c:\windows\9g2234wesdf3dfgjf23
2009-06-02 16:30 2 ----h--- c:\windows\sonce122730.dat
2009-06-02 16:30 <DIR> --d----- c:\windows\system32\sysloc
2009-06-01 22:30 <DIR> --d----- c:\programdata\MythPeople
2009-06-01 22:30 <DIR> --d----- c:\progra~2\MythPeople
2009-06-01 22:28 <DIR> --d----- c:\program files\Miriel the Magical Merchant
2009-05-28 21:16 <DIR> --d----- c:\program files\ModTheSims2.com
2009-05-24 15:11 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-05-24 15:11 23,400 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-24 15:11 <DIR> --d----- c:\program files\iPod
2009-05-24 15:11 <DIR> --d----- c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-24 15:11 <DIR> --d----- c:\program files\iTunes
2009-05-24 15:11 <DIR> --d----- c:\progra~2\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-24 15:00 <DIR> --d----- c:\program files\Bonjour
2009-05-11 13:07 <DIR> --d----- c:\users\owner\appdata\roaming\Intel

==================== Find3M ====================

2009-06-02 22:56 622,624 a--sh--- c:\windows\system32\drivers\fidbox2.dat
2009-06-02 22:52 4,256 a--sh--- c:\windows\system32\drivers\fidbox2.idx
2009-06-02 22:41 5,078,560 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-02 22:41 41,804 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-05-26 16:50 143,360 a------- c:\windows\inf\infstrng.dat
2009-05-26 16:50 86,016 a------- c:\windows\inf\infstor.dat
2009-05-26 16:50 51,200 a------- c:\windows\inf\infpub.dat
2009-05-21 00:13 105,395 a------- c:\windows\system32\drivers\klin.dat
2009-05-21 00:13 94,643 a------- c:\windows\system32\drivers\klick.dat
2009-05-03 15:11 33,808 a------- c:\windows\system32\drivers\klbg.sys
2009-03-17 13:38 40,960 a------- c:\windows\apppatch\apihex86.dll
2009-03-17 13:38 13,824 a------- c:\windows\system32\apilogen.dll
2009-03-17 13:38 24,064 a------- c:\windows\system32\amxread.dll
2009-02-10 00:21 34 a------- c:\users\owner\jagex_runescape_preferences.dat
2009-01-29 19:37 174 a--sh--- c:\program files\desktop.ini
2009-01-29 16:32 665,600 a------- c:\windows\inf\drvindex.dat
2009-01-09 00:48 48 a---h--- c:\programdata\ezsidmv.dat
2009-01-09 00:48 48 a---h--- c:\progra~2\ezsidmv.dat
2006-11-02 22:40 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 22:40 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 22:40 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 22:40 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 19:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 19:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 19:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 19:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-01-22 20:31 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-01-22 20:31 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-01-22 20:31 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat

============= FINISH: 0:35:58.86 ===============

Attached Files



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#2 DocSatan

DocSatan

    Bleepin' Wanna-Be


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Posted 13 June 2009 - 01:27 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 Orange Blossom

Orange Blossom

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Posted 18 June 2009 - 02:59 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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