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usb optical mouse instal problem

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2 replies to this topic

#1 cervezarules


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Posted 02 June 2009 - 04:51 AM

I recently purchased a Belkin usb optical mouse, which I am having problems installing. The mouse works on two other machines as plug and play. My laptop is a 2-year old Compaq Presario V3000 OS XP Home SP3. I have plugged the mouse into all three USB ports and the system recognises new hardware as a Human Interface Device and says that it is ready for use. Unfortunately the mouse cursor freezes but still functions when I use the Synaptics touchpad - the only other 'mouse' I use. I previously used a Logitech usb optical mouse without any problems.

When I check Device Manager only the Synaptics touchpad mouse is visible in Mice and Other Pointing Devices. I checked my system using Driver Detective and it detected that I am lacking a HID-compliant driver. I downloaded a setpoint400 driver package and unzipped as per the instructions but still nothing. I am at a loss what to do next. Any help for this frustrating problem will be greatly appreciated.


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#2 hamluis



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Posted 02 June 2009 - 11:46 AM

I would have disabled the touchpad driver, if I wanted to use an optical mouse.

The devices may coexist, but...IMO, the chances of them not coexisting peacefully increases, since they each serve the same computer function.


#3 jorfrel


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Posted 03 June 2009 - 08:50 AM

Is your computer up to date? Make sure that you have all the window updates.

Do you have a fancy mouse? Lots of buttons? It might have come with some software, but most mice should be plug and play ( restarted with mouse plugged in)?

Go to Brinks website and download drivers for that model mouse.

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