Posted 02 June 2009 - 04:51 AM
I recently purchased a Belkin usb optical mouse, which I am having problems installing. The mouse works on two other machines as plug and play. My laptop is a 2-year old Compaq Presario V3000 OS XP Home SP3. I have plugged the mouse into all three USB ports and the system recognises new hardware as a Human Interface Device and says that it is ready for use. Unfortunately the mouse cursor freezes but still functions when I use the Synaptics touchpad - the only other 'mouse' I use. I previously used a Logitech usb optical mouse without any problems.
When I check Device Manager only the Synaptics touchpad mouse is visible in Mice and Other Pointing Devices. I checked my system using Driver Detective and it detected that I am lacking a HID-compliant driver. I downloaded a setpoint400 driver package and unzipped as per the instructions but still nothing. I am at a loss what to do next. Any help for this frustrating problem will be greatly appreciated.