Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help Messages keep popping up.


  • Please log in to reply
11 replies to this topic

#1 Please Help Us

Please Help Us

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 02 June 2009 - 03:12 AM

Well, recently when I was surfing the web the oddest thing in the world began to happen. My firefox's help message *you know the one you press F1 to get, etc* keep popping up! And it did at an extremely fast pace, and I couldn't do anything. I had to control alt delete out of it, so the same thing happens to my itunes, word documents, scans seems to work however they haven't pulled up anything. All of these being the program's help or information services. I was wondering if anybody knew what in the world was going on, or even better how to get rid of it.
Also I've already done a system restore which seems to have solved the problem, but I rather be sure then sorry.
Thank you.

P.S. I've already done a Malware Anti-bytes scan. If you want me to do another just tell me, however, I just thought I should let you know it came up clean so...yeah.

Edited by Please Help Us, 02 June 2009 - 03:14 AM.


BC AdBot (Login to Remove)

 


#2 Supreme Edgeboy Max

Supreme Edgeboy Max

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Krym, Ukraine
  • Local time:07:14 AM

Posted 02 June 2009 - 03:23 AM

Faulty F1 button on your keyboard, perhaps?

Also, update MBAM and run a Full-scan. Paste the log in your next post.

Edited by Supreme Edgeboy Max, 02 June 2009 - 03:25 AM.

Posted Image


#3 Please Help Us

Please Help Us
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 02 June 2009 - 03:28 AM

Faulty F1 button on your keyboard, perhaps?

Also, update MBAM and run a Full-scan. Paste the log in your next post.


No, I doubt its a faulty F1 button, and at the rate this was going I don't think a faulty F1 button could go that fast.

Also this could take a bit of time so excuse me if my log won't come for a bit longer.

Edited by Please Help Us, 02 June 2009 - 03:28 AM.


#4 Supreme Edgeboy Max

Supreme Edgeboy Max

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Krym, Ukraine
  • Local time:07:14 AM

Posted 02 June 2009 - 03:36 AM

Confirm that. Open a new window of Firefox and rapidly, repeatedly press the F1 button. See how many tabs it can open, and compare.
Of course, do that AFTER the scan's complete. We don't want to disturb the scan. Best not to do anything at all while scans run~

Posted Image


#5 cosmic_sniper05

cosmic_sniper05

  • Members
  • 196 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Philippines
  • Local time:09:14 AM

Posted 02 June 2009 - 03:40 AM

I also suspect a faulty F1 button since I have not encountered such problem before but I had a lot of "close encounters" with Faulty Hardware :inlove:

Try replacing the keyboard first to eliminate our suspicion.


:flowers: :thumbsup: :trumpet:


Edited by cosmic_sniper05, 02 June 2009 - 03:46 AM.

Let's have a mental fusion!
Let us do our part to make this world a truly symbiotic place.

For other computer problems, this blog might be helpful:
http://cosmicsniper.blogspot.com

#6 Please Help Us

Please Help Us
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 02 June 2009 - 05:29 AM

Ha...what an idiot I am, I think I found the cause of this. Aye, I left a bag of Fritos on my desk, and when I somehow pushed my keyboard forward it must of caught my F1 key. Aye, I feel like an idiot right now, however, like you asked here is the (now most likely useless) MAB scan.

Malwarebytes' Anti-Malware 1.37
Database version: 2212
Windows 5.1.2600 Service Pack 3

6/2/2009 5:22:12 AM
mbam-log-2009-06-02 (05-22-12).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 302665
Time elapsed: 1 hour(s), 53 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Thank you, I'm sorry for wasting your time, however, if I may ask one last thing if you don't mind of course.
Recently I've gotten two Kernel Stack Inpage Errors (blue screen of death, 0x0007 etc) and I was wondering if I could get some more information. I've already run two chkdsk /f /r to combat this, and like before I've scanned my computer several times. The errors seem to only come when I'm scanning my computer with McAfee though. Sorry for wasting your time on something so stupid (Human error, our greatest enemy), and I thank you again if you can answer my new question.

#7 Supreme Edgeboy Max

Supreme Edgeboy Max

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Krym, Ukraine
  • Local time:07:14 AM

Posted 02 June 2009 - 11:43 AM

That's alright. A lot of people think keyboard syndromes are caused by malware and such.

Bluuuue screen of death you say?
I think it might be bad-sector related~ But I'm no expert on them.

However, since bluescreens leave a dump file behind, and hopefully you haven't removed them by using Disk Cleanup.
Please search your computer for .dmp and .mdmp files, and if you find any you can ask them to be analyzed.

Ctrl+F in My Computer window, Search All Files and Folders with keywords *.dmp and *.mdmp.

This topic here will help you with this - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/ "How to recieve help diagnosing Blue Screens and Windows crashes".

Posted Image


#8 Please Help Us

Please Help Us
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 02 June 2009 - 04:43 PM

That's alright. A lot of people think keyboard syndromes are caused by malware and such.

Bluuuue screen of death you say?
I think it might be bad-sector related~ But I'm no expert on them.

However, since bluescreens leave a dump file behind, and hopefully you haven't removed them by using Disk Cleanup.
Please search your computer for .dmp and .mdmp files, and if you find any you can ask them to be analyzed.

Ctrl+F in My Computer window, Search All Files and Folders with keywords *.dmp and *.mdmp.

This topic here will help you with this - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/ "How to recieve help diagnosing Blue Screens and Windows crashes".


Alright then, I'll make sure to do this. Thank you for your help!

and it seems the files you mentioned to search for can't be found....
I suppose all I can do for the moment is run another chkdsk /f /r can't I?

This was odd....now it decided to pop up...anyway original plan AHOY!

Edited by Please Help Us, 02 June 2009 - 05:05 PM.


#9 Supreme Edgeboy Max

Supreme Edgeboy Max

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Krym, Ukraine
  • Local time:07:14 AM

Posted 03 June 2009 - 05:55 AM

You mean, you had another bluescreen? Hm. Sounds bad.
Either way, yeah, put up those dumps for analysis.

Good luck!

Posted Image


#10 Please Help Us

Please Help Us
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 03 June 2009 - 09:45 PM

You mean, you had another bluescreen? Hm. Sounds bad.
Either way, yeah, put up those dumps for analysis.

Good luck!



No the dump files.

No blue screen yet...again...

#11 Supreme Edgeboy Max

Supreme Edgeboy Max

  • Members
  • 52 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Krym, Ukraine
  • Local time:07:14 AM

Posted 04 June 2009 - 01:10 AM

Do the "Your system has recovered from a serious error" message appear after your computer restarts after a bluescreen?
Make sure before you hit the "send file" button, to search up the dump files. They might be automatically cleaned once sent to Microsoft~

Posted Image


#12 Please Help Us

Please Help Us
  • Topic Starter

  • Members
  • 156 posts
  • OFFLINE
  •  
  • Local time:09:14 PM

Posted 05 June 2009 - 07:22 PM

Do the "Your system has recovered from a serious error" message appear after your computer restarts after a bluescreen?
Make sure before you hit the "send file" button, to search up the dump files. They might be automatically cleaned once sent to Microsoft~



It does, however, I found the files I need, thank you for your concern.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users