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error loading cmcnfgu.cpl,cmictrlwnd --- keeps popping up

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#1 vtducker


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Posted 02 June 2009 - 02:09 AM


My first try at posting, hope I get through!
My problem is I just started getting the following message popping up "error loading cmcnfgu.cpl,cmictrlwnd" and after reading about this on your site, I believe I'm infected.
Now I realize that all the little slowdowns and hangups that have been happening for the last few weeks are probably not coincidental.
I run Windows Vista Home Premium SP1 - 32 bit.
I have a 3 month old computer that I've been copying files to, from an older unit. I had XP on the old unit and my 9 year old 3 in 1 HP printer could no longer be upgraded to Vista so i just bought a new Lexmark.
I've been trying all day to install the files from the CD and then from the Lexmark driver download site, because as I kept getting to the end of the setup, and after rebooting as instructed, i would get the "error loading cmcnfgu.cpl,cmictrlwnd" message and another message that said the printers driver was not installed and I was prompted by AVG to allow the driver to be installed. I use AVG Internet Security pkg with Firewall and Anti-everthing daily, as well as updating Window daily, and the only things that shows as infections are tracking cookies such as doubleclick, hitbox, yeildmanager etc...
Basically, that's it, and I'm afraid it's over my head. Any help would be much appreciated. Thanks

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#2 garmanma


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Posted 03 June 2009 - 05:59 PM

cmcnfgu.cpl, and cmictrlwnd is for C-Media AC97 Audio

Which is part of your sound driver

I believe your issues are other than malware, but let's run a scan to make sure

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
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