
About six weeks ago we lost out electricity for about 20 minutes. It went off suddenly, came back on suddenly... Our old desktop, running on Windows XP, was on when power went out. I turned it back on after the power returned. I tried to get online to check my email and couldn't get online. I checked the connections, things seemed fine. I check on our laptops (an old iBook G4 and a newish MacBook) and both were (and still are) able to connect (wireless connection though a Netgear router). The desktop is plugged into the router then into the modem, I believe (whatever the arrangement, it was working fine until the power outage).
Anyway after hours of frustrating internet searches trying to get things back in order, I'm at a complete loss. The IP address and subnet mask say 0.0.0.0 and the address type reads "Invalid IP Address." I tried to repair the connection. No dice. The connection itself reads "Acquiring network address."
What I've done:
* I've disabled the firewall
* I did some command prompts such as netsh winsock reset catalog and perhaps others (today is the first day i've messed with it in weeks) and rebooted the computer after them
* I did this command prompt ipconfig/all
After the ipconfig/all prompt it read:
Windows IP Configuration
Host Name: YOUR-E482F5E120
Primary Dns Suffix:
Node type: Broadcast
IP Routing Enabled: Yes
WINS Proxy Enabled: No
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix:
Description: Cisco Systems VPN Adapter
Physical Address: 00-05-9A-3C-78-00
Dchp Enabled: No
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
I did more digging around and figured out I could make it auto assign an IP. I went to my connection and went to the properties menu – down to the Internet Protocol TCP/IP option and set it to obtain the IP address and DNS server automatically. The connection said connected, but I could not get online. The other computers hooked up wirelessly could still get online.
Running ipconfig/all again after I did the auto assign thing I got this:
Windows IP Configuration
Host Name: YOUR-E482F5E120
Primary Dns Suffix:
IP Routing Enabled: Yes
WINS Proxy Enabled: No
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix:
Description: Cisco Systems VPN Adapter
Physical Address: 00-05-9A-3C-78-00
Dchp Enabled: Yes
Autoconfiguration Enabled: Yes
Autoconfiguration IP Address: 169.254.18.31
Subnet Mask: 255.255.0.0
Default Gateway:
I restarted the computer and everything (IP and subnet mask, etc) went back to 0.0.0.0 again.
I'm so stinking frustrated! We need this PC to work -- to get online and we can't figure out what happened and why our other computers work through the router connection.
Edited by mavieen, 01 June 2009 - 05:12 PM.