Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

IE running slower and slowwweeerrrr


  • Please log in to reply
7 replies to this topic

#1 beaniec

beaniec

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:45 AM

Posted 01 June 2009 - 12:57 PM

Hi,

I started having a problem recently with my internet running slower. When I start up my computer, it seems to be fine, but the longer I am on the internet the worse it gets, until it is almost at a standstill.

I am running Windows XP SP 3, IE 8, and I recently increased my RAM from 512 to 1 G (which did not help the problem at all).

I went through a "system clean up" with Symantec to remove old files, check for unnecessary startup items and defragged the hard drive-but none of that seemed to help.

I am running Norton Internet security and it is all up to date and I think I am all up to date on all security patches

I don't seem to be having any other virus or malware type symtoms-no pop-ups, redirects, etc.

Please!!! can someone help me figure out what is going on?

Thank you in advance

Edited by beaniec, 01 June 2009 - 01:03 PM.


BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:45 AM

Posted 01 June 2009 - 05:32 PM

Welcome to BC,beaniec.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Next run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 beaniec

beaniec
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:45 AM

Posted 02 June 2009 - 01:38 PM

OK-I did everything you said.

I ran mbam and here is the log:

Malwarebytes' Anti-Malware 1.37
Database version: 2213
Windows 5.1.2600 Service Pack 3

6/2/2009 11:09:54 AM
mbam-log-2009-06-02 (11-09-54).txt

Scan type: Quick Scan
Objects scanned: 88614
Time elapsed: 3 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\benjamin cutler\favorites\Free Porn Source Index.url (Rogue.Link) -> Quarantined and deleted successfully.
c:\RECYCLER\ADAPT_Installer.exe (Heuristics.Malware) -> Quarantined and deleted successfully.


I also ran ATF and Superantispyware, which did not seem to find anything. Here is the Superantispyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/02/2009 at 12:53 PM

Application Version : 4.26.1004

Core Rules Database Version : 3919
Trace Rules Database Version: 1863

Scan type : Complete Scan
Total Scan Time : 01:24:03

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 5679
Registry threats detected : 0
File items scanned : 58217
File threats detected : 0


Internet explorer still seems very slow. Where do we go from here?

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:45 AM

Posted 02 June 2009 - 10:26 PM

Hi this was good.
Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

tell me how is it now?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 beaniec

beaniec
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:45 AM

Posted 04 June 2009 - 11:57 AM

OK-re-ran MBAM but it found nothing.

Here is log

Malwarebytes' Anti-Malware 1.37
Database version: 2229
Windows 5.1.2600 Service Pack 3

6/4/2009 12:55:35 PM
mbam-log-2009-06-04 (12-55-35).txt

Scan type: Quick Scan
Objects scanned: 91442
Time elapsed: 6 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

IE still seems slow.

What now?

Thanks.

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:45 AM

Posted 04 June 2009 - 02:26 PM

You mean your sites are loading slow? This may be just because we cleared all the temps etc.. and may need repopulating. give it another day and let me know after you've revisited your favorite sites,
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 beaniec

beaniec
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:09:45 AM

Posted 08 June 2009 - 01:16 PM

Yes-websites are loading much slower than in the past.

3 days later I am still having the same problem.

Any thoughts?

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,490 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:09:45 AM

Posted 08 June 2009 - 02:37 PM

Hello, unistall Superantispyware from thru the All Programs uninstaller.


Rerun MBAM like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select FULL scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users