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slow browsing, high cpu usage


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#1 Anthony1965

Anthony1965

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Posted 31 May 2009 - 09:42 AM

Thanks for your assintance in advance :thumbup2:

DDS (Ver_09-05-14.01) - NTFSx86
Run by Anthony at 10:31:12.43 on Sun 31/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1214.508 [GMT -5:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\TUProgSt.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Users\Administrator\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.yahoo.com/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: SfcDisable=-99 (0xffffff9d)
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - c:\program files\askbardis\bar\bin\askBar.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.5.0.134\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll
TB: Ask Toolbar: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - c:\program files\askbardis\bar\bin\askBar.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SystemTray] SysTray.Exe
mRun: [VTTimer] VTTimer.exe
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [<NO NAME>]
mRun: [ezShieldProtector for Px] c:\windows\system32\ezSP_Px.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
dRunOnce: [nltide_2] regsvr32 /s /n /i:U shell32
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
StartupFolder: c:\users\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-explorer: NoSMMyPictures = 1 (0x1)
uPolicies-explorer: NoSMHelp = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
mPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
mPolicies-system: SynchronousMachineGroupPolicy = 0 (0x0)
mPolicies-system: SynchronousUserGroupPolicy = 0 (0x0)
dPolicies-explorer: NoSMMyPictures = 1 (0x1)
dPolicies-explorer: NoSMHelp = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: Add to Google Photos Screensa&ver
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240822676375
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1240822665640
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {A4110378-789B-455F-AE86-3A1BFC402853} - hxxp://zone.msn.com/bingame/zpagames/zpa_shvl.cab55579.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://www.twcable.com/dana-cached/setup/JuniperSetupSP1.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-30 64160]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1005000.086\SymEFA.sys [2009-4-28 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1005000.086\BHDrvx86.sys [2009-4-28 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1005000.086\cchpx86.sys [2009-4-28 482352]
R1 IDSxpx86;IDSxpx86;c:\users\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090528.001\IDSXpx86.sys [2009-5-29 276344]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-4-27 55152]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1005904]
R2 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0;c:\program files\common files\nero\nero backitup 4\NBService.exe [2008-12-5 935208]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.5.0.134\ccSvcHst.exe [2009-4-28 115560]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-18 240512]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-5-25 604416]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-28 101936]
R3 NAVENG;NAVENG;c:\users\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090530.017\NAVENG.SYS [2009-5-30 89104]
R3 NAVEX15;NAVEX15;c:\users\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090530.017\NAVEX15.SYS [2009-5-30 876144]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]

=============== Created Last 30 ================

2009-05-31 09:33 <DIR> --d----- c:\program files\Trend Micro
2009-05-30 20:57 <DIR> a-d----- c:\program files\Norton Support
2009-05-30 20:35 15,688 a------- c:\windows\system32\lsdelete.exe
2009-05-30 16:02 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-05-30 16:00 <DIR> -cd-h--- c:\users\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-30 16:00 <DIR> --d----- c:\program files\Lavasoft
2009-05-28 21:53 <DIR> --d----- c:\program files\File Scavenger 3.2
2009-05-27 00:43 <DIR> --d----- c:\program files\Stentor
2009-05-27 00:43 <DIR> --d----- C:\iSiteLogs
2009-05-25 07:01 604,416 a------- c:\windows\system32\TUProgSt.exe
2009-05-25 07:01 28,928 a------- c:\windows\system32\uxtuneup.dll
2009-05-25 07:01 361,216 a------- c:\windows\system32\TuneUpDefragService.exe
2009-05-24 09:04 <DIR> --d----- c:\program files\Center Key Software
2009-05-20 05:35 <DIR> --d----- c:\users\admini~1\applic~1\LimeWire
2009-05-20 05:34 <DIR> --d----- c:\program files\LimeWire
2009-05-18 06:34 483,328 a------- c:\windows\system32\actskn45.ocx
2009-05-11 02:01 <DIR> --d----- c:\users\admini~1\applic~1\DNA
2009-05-11 02:01 <DIR> --d----- c:\program files\DNA
2009-05-10 09:54 <DIR> --d----- C:\CloneDVDTemp
2009-05-10 09:50 <DIR> --d----- c:\users\alluse~1\applic~1\Elaborate Bytes
2009-05-10 09:50 67 a------- c:\windows\DVDIdlePro.INI
2009-05-10 09:48 <DIR> --d----- c:\program files\DVDlabPro2
2009-05-10 09:47 87,608 a------- c:\users\admini~1\applic~1\ezpinst.exe
2009-05-10 09:47 47,360 a------- c:\users\admini~1\applic~1\pcouffin.sys
2009-05-10 09:47 <DIR> --d----- c:\program files\Elaborate Bytes
2009-05-10 09:47 <DIR> --d----- c:\program files\DVDFab Platinum 3
2009-05-10 08:21 <DIR> --d----- c:\program files\DVD Decrypter
2009-05-09 20:17 <DIR> --d----- c:\users\admini~1\applic~1\Drag'n Drop CD+DVD4
2009-05-09 20:03 45,056 a------- c:\windows\system32\ezSP_Px.exe
2009-05-02 21:20 <DIR> --d----- c:\users\admini~1\applic~1\VSO_HWE
2009-05-02 20:59 <DIR> --d----- c:\windows\ICopyDVDs2
2009-05-02 20:58 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-05-02 20:58 <DIR> --d----- c:\program files\ICopyDVDs2
2009-05-02 20:23 <DIR> --d----- c:\program files\SlySoft
2009-05-02 04:06 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-05-02 04:06 430,080 -------- c:\windows\system32\dllcache\vbscript.dll
2009-05-02 04:06 180,224 -------- c:\windows\system32\dllcache\scrobj.dll
2009-05-02 04:06 172,032 -------- c:\windows\system32\dllcache\scrrun.dll
2009-05-02 04:06 135,168 -------- c:\windows\system32\dllcache\cscript.exe
2009-05-02 04:06 90,112 -------- c:\windows\system32\dllcache\wshext.dll
2009-05-02 04:06 155,648 -------- c:\windows\system32\dllcache\wscript.exe
2009-05-01 19:02 221,184 a------- c:\windows\system32\wmpns.dll
2009-05-01 18:59 <DIR> --d----- c:\windows\system32\xircom
2009-05-01 18:59 <DIR> --d----- c:\windows\system32\wbem\snmp
2009-05-01 18:59 <DIR> --d----- c:\windows\srchasst
2009-05-01 18:59 <DIR> --d----- c:\program files\msn gaming zone
2009-05-01 17:45 <DIR> --d----- c:\windows\system32\scripting
2009-05-01 17:45 <DIR> --d----- c:\windows\system32\bits
2009-05-01 17:40 <DIR> --d----- c:\windows\ServicePackFiles
2009-05-01 13:30 3,366,912 a------- c:\windows\system32\GPhotos.scr

==================== Find3M ====================

2009-05-01 17:47 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-04-29 19:57 103,872 a------- c:\windows\system32\drivers\AnyDVD.sys
2009-04-29 05:57 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-29 03:34 262,144 a------- c:\windows\system32\default_user_class.dat
2009-04-28 19:46 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-28 19:46 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-28 19:46 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-28 19:46 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-04-28 19:46 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-04-27 13:04 4,128 a------- c:\windows\system32\drivers\INFCACHE.1
2009-04-27 07:35 176,624 a------- c:\windows\hpwins19.dat
2009-04-27 03:15 648,952 a------- c:\windows\system32\drivers\sptd.sys
2009-04-27 03:12 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-03-21 09:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 07:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 07:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 09:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 19:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll

============= FINISH: 10:31:45.68 ===============

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


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Posted 11 June 2009 - 08:25 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 Orange Blossom

Orange Blossom

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Posted 15 June 2009 - 07:44 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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