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Very slow XP


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9 replies to this topic

#1 andyc101

andyc101

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Posted 31 May 2009 - 09:03 AM

Hi All

I am hoping someone can shed some light on to the problem with my sons PC.

it takes and age to boot 99% of the time
It is very slow to open apps, can be as long as 3 mins!
when things are open it can zip along nice and quickly and the next minute its hanging for 2 or 3 minutes.

I am thinking about tweaking but didn't want to do that on an infected system. I would appreciate it if some one could take a look at these HijackThis logs and decipher them for me.

Many Thanks
AndyC




DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 14:21:05.94 on Sun 05/31/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1279.475 [GMT 1:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\WinTV\Ir.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Documents and Settings\Owner\Desktop\Tools\5_HiJackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\WinTV\WinTV.exe
C:\Documents and Settings\Owner\Desktop\dds.scr
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

mWinlogon: SfcDisable=-99 (0xffffff9d)
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\SZSG.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [EPGServiceTool] c:\progra~1\wintv\epg services\system\EPGClient.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_04\bin\jusched.exe"
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
dRunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\c9j0og0v.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://go.microsoft.com/fwlink/?LinkId=69157
FF - prefs.js: keyword.URL - hxxp://search.live.com/results.aspx?FORM=IEFM1&q=
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-05-31 10:08 584 a------- c:\windows\system32\drivers\kgpcpy.cfg
2009-05-30 19:27 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-05-30 19:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-05-30 16:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-05-30 16:08 <DIR> --d----- c:\program files\STOPzilla!
2009-05-30 16:08 <DIR> --d----- c:\program files\common files\iS3
2009-05-30 16:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-05-26 13:06 81,920 a------- c:\docume~1\owner\applic~1\ezpinst.exe
2009-05-26 13:06 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-05-26 13:06 47,360 a------- c:\docume~1\owner\applic~1\pcouffin.sys
2009-05-26 13:05 719,872 a------- c:\windows\system32\devil.dll
2009-05-26 13:05 314,368 a------- c:\windows\system32\avisynth.dll
2009-05-26 13:05 <DIR> --d----- c:\program files\Magic Video Converter

==================== Find3M ====================

2009-05-30 22:29 5,189,664 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-05-30 15:21 60,920 a--sh--- c:\windows\system32\drivers\fidbox.idx
2009-04-26 11:02 4,212 ----h--- c:\windows\system32\zllictbl.dat
2009-04-10 12:16 603,904 a------- c:\windows\system32\TUProgSt.exe
2009-04-10 12:16 362,240 a------- c:\windows\system32\TuneUpDefragService.exe
2009-04-10 11:42 171,016 a------- c:\windows\pchealth\helpctr\config\cache\Professional_32_1033.dat

============= FINISH: 14:33:08.63 ===============

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#2 etavares

etavares

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Posted 11 June 2009 - 08:21 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 andyc101

andyc101
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Posted 14 June 2009 - 07:28 AM

Thanks for the reply, i guess its a busy, no worrys this side, whenever you can take a look would be great.

here is the txt file


DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 13:17:45.16 on Sun 06/14/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1279.711 [GMT 1:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\WinTV\EPG Services\System\EPGService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\TUProgSt.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\WinTV\EPG Services\System\EPGClient.exe
C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mz_CpuAcc\MzCpuAccelerator.exe
C:\Program Files\WinTV\Ir.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

mWinlogon: SfcDisable=-99 (0xffffff9d)
uWinlogon: Shell=c:\program files\pcenter\pc.exe
BHO: ZILLAbar Browser Helper Object: {1827766b-9f49-4854-8034-f6ee26fcb1ec} - c:\program files\stopzilla!\SZSG.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_04\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: STOPzilla Browser Helper Object: {e3215f20-3212-11d6-9f8b-00d0b743919d} - c:\program files\stopzilla!\SZIEBHO.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: STOPzilla: {98828ded-a591-462f-83ba-d2f62a68b8b8} - c:\program files\stopzilla!\SZSG.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [MzCpuAccelerator] c:\program files\mz_cpuacc\MzCpuAccelerator.exe
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [EPGServiceTool] c:\progra~1\wintv\epg services\system\EPGClient.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_04\bin\jusched.exe"
dRunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N
dRunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autost~1.lnk - c:\program files\wintv\Ir.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
uPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
dPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
dPolicies-explorer: NoSMConfigurePrograms = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
LSP: c:\program files\common files\is3\anti-spyware\iS3lsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
TCP: {3ED1964C-A5AE-4E37-90B7-CBDAB59610D2} = 208.67.222.222,208.67.220.220
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\wpdshserviceobj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\c9j0og0v.default\
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll

============= SERVICES / DRIVERS ===============

R0 szkg5;szkg;c:\windows\system32\drivers\SZKG.sys [2008-12-2 54656]
R1 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2008-10-1 127768]
R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2008-8-27 394952]
R2 EPGService;EPGService;c:\progra~1\wintv\epg services\system\EPGService.exe [2008-12-27 436224]
R2 ramdisk;AR Soft RAM Disk Service;c:\windows\system32\drivers\ramdisk.sys [2009-5-31 10431]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2008-12-4 226640]
R2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-5-31 604416]
R3 HCW99BDA;Hauppauge Nova-DT Dual DVB-T Tuner;c:\windows\system32\drivers\hcw99bda.sys [2008-12-27 131072]
R3 hcw99rc;Hauppauge Nova-DT IR Driver;c:\windows\system32\drivers\hcw99rc.sys [2008-12-27 10368]
S2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
S3 HauppaugeTVServer;HauppaugeTVServer;c:\progra~1\wintv\HCWTVS~1.EXE [2008-12-27 815104]

=============== Created Last 30 ================

2009-06-14 06:39 752 a------- c:\windows\system32\drivers\kgpcpy.cfg
2009-06-03 16:44 <DIR> --d----- c:\docume~1\owner\applic~1\PCenter
2009-06-03 16:44 <DIR> --d----- c:\program files\PCenter
2009-05-31 19:16 604,416 a------- c:\windows\system32\TUProgSt.exe
2009-05-31 19:16 28,928 a------- c:\windows\system32\uxtuneup.dll
2009-05-31 19:16 361,216 a------- c:\windows\system32\TuneUpDefragService.exe
2009-05-31 15:35 <DIR> --d----- C:\firefoxportable
2009-05-31 15:30 94,208 a------- c:\windows\system32\ramdisk.cpl
2009-05-31 15:30 10,431 a------- c:\windows\system32\drivers\ramdisk.sys
2009-05-31 15:21 <DIR> --d----- c:\program files\Mz_CpuAcc
2009-05-30 19:27 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-05-30 19:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-05-30 16:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-05-30 16:08 <DIR> --d----- c:\program files\STOPzilla!
2009-05-30 16:08 <DIR> --d----- c:\program files\common files\iS3
2009-05-30 16:08 <DIR> --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!
2009-05-26 13:06 81,920 a------- c:\docume~1\owner\applic~1\ezpinst.exe
2009-05-26 13:06 47,360 a------- c:\windows\system32\drivers\pcouffin.sys
2009-05-26 13:06 47,360 a------- c:\docume~1\owner\applic~1\pcouffin.sys
2009-05-26 13:05 719,872 a------- c:\windows\system32\devil.dll
2009-05-26 13:05 314,368 a------- c:\windows\system32\avisynth.dll
2009-05-26 13:05 <DIR> --d----- c:\program files\Magic Video Converter

==================== Find3M ====================

2009-06-13 22:01 5,302,560 a--sh--- c:\windows\system32\drivers\fidbox.dat
2009-06-09 16:19 4,212 ----h--- c:\windows\system32\zllictbl.dat
2009-05-31 15:52 63,224 a--sh--- c:\windows\system32\drivers\fidbox.idx

============= FINISH: 13:19:07.17 ===============

#4 Farbar

Farbar

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Posted 16 June 2009 - 12:28 AM

Hi andyc101,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.

It seems you don't have an antivirus installed. We are going to install one the next round after cleaning the computer a little bit.
If you could not run Spybot S&D to disable the teatimer you may uninstall it now and install it when the computer is cleaned.
  • You have the program Spybot S&D (Teatimer option) running on your machine. We need to disable TeaTimer so it does not interfere with the fixes we are about to do. This will only take a few seconds.
    • First disable TeaTimer:
      • Run Spybot-S&D
      • Go to the Mode menu, and make sure Advanced Mode is selected
      • On the left hand side, choose Tools -> Resident
      • Uncheck Resident TeaTimer and OK any prompts
      • Restart your computer.
      Instruction is also here: How to disable TeaTimer during HijackThis Cleanup

      Note:If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

    • Then download ResetTeaTimer.exe to your desktop. (In case you use Firefox, rightclick the link and choose "Save Link As").
      • Doubleclick ResetTeaTimer.exe and let it run.
    Note: The Teatimer should be kept disabled until I give you the clean sign.


  • Please download Malwarebytes' Anti-Malware from one of these locations:
    malwarebytes.org
    majorgeeks.com
    • Rename the installer to moon.exe while choosing C: drive to save in.
    • Double Click moon.exe to install the application to its default location.
    • Make sure no checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • Using Windows Explorer (right-click start > Explorer) navigate to the following folder:C"\Program Files\Malwarebyte' Anti-Malware
    • Locate the file mbam.exe and rename it to clear.exe then double-click to run it.
    • Wait until it opens up.
    • Update it. When you get the message that it is updated successfully check under Update tab the Database version should read 2256 or above.
    • Select "Perform Quick Scan", then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the MBAM log after running it and removing what it finds, or removing files after reboot.
    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


#5 andyc101

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Posted 20 June 2009 - 08:06 AM

Hi Farbar

i have done everything you suggested but the teatimer was already unchecked. i ran reset teatimer.exe anyway.

Here is the antimalware log, looks all clean to me.

sorry its taking me a few days to reply, its madly busy here at the moment getting ready for a holiday, but please dont stop the instructions.

Many Thanks
Andy

Malwarebytes' Anti-Malware 1.32
Database version: 1616
Windows 5.1.2600 Service Pack 2

4/10/2009 12:45:36 PM
mbam-log-2009-04-10 (12-45-36).txt

Scan type: Quick Scan
Objects scanned: 58705
Time elapsed: 11 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Farbar

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Posted 20 June 2009 - 08:23 AM

Please read the instructions carefully and perform them to avoid redoing them or doing it in a way things go wrong. Thank you.

What you should know is that I'm also going for vocation from July 15 for more than 4 weeks.

Malwarebytes' Anti-Malware 1.32
Database version: 1616


the current version is 1.38
The current database version is 2314.

So please first update it as instructed and post the log.

#7 andyc101

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Posted 21 June 2009 - 03:35 PM

Sorry Farbar

here is the correct scan

Malwarebytes' Anti-Malware 1.38
Database version: 2314
Windows 5.1.2600 Service Pack 2

6/21/2009 7:37:34 PM
mbam-log-2009-06-21 (19-37-34).txt

Scan type: Quick Scan
Objects scanned: 100815
Time elapsed: 29 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 11
Files Infected: 26

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell) -> Bad: (C:\Program Files\PCenter\pc.exe) Good: (Explorer.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\PCenter (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\sounds (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\tools (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\tools\sc (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\tools\sp (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\Application Data\PCenter (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\keys (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\temp (Rogue.PCenter) -> Quarantined and deleted successfully.

Files Infected:
c:\program files\PCenter\uninstall.exe (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\guide.html (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg1.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg10.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg2.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg3.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg4.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg5.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg6.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg7.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg8.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\faq\images\gimg9.jpg (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\sounds\1.mp3 (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\program files\PCenter\sounds\3.mp3 (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases\cg.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases\mw.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases\rd.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases\sc.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases\sm.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\dbases\sp.dat (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\keys\cg.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\keys\rd.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\keys\sc.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\keys\sp.key (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\temp\settings.ini (Rogue.PCenter) -> Quarantined and deleted successfully.
c:\documents and settings\Owner\application data\PCenter\temp\spfilter (Rogue.PCenter) -> Quarantined and deleted successfully.

#8 Farbar

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Posted 21 June 2009 - 04:07 PM

Well done. :thumbup2:

Please run DDS and post the second log (the attach.txt). Please copy and paste it instead of zipping or attaching it.

How is your computer running now?

#9 Farbar

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Posted 27 June 2009 - 07:34 PM

Are you still there or the issue is resolved?

#10 Farbar

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Posted 03 July 2009 - 11:17 AM

This thread will now be closed due to lack of activity.

If you should have the same or a new issue, please start a new topic.




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