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Unable to open antivirus sites & microsoft.com

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3 replies to this topic

#1 warrioraks


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  • Local time:04:12 PM

Posted 31 May 2009 - 08:42 AM

Hi,i am using xp sp2,i am unable to open microsoft.com and other antivirus websites in normal mode but am able to access them in safe mode,can any pls help??
thanks in advance.......
A week ago the pc was infected with sality virus.i ran a boot time scan using avast home edition and 1200 files were deleted,i formatted the pc and re ran the test but dint find any infected file.avast finds no virus in any drive now.

DDS (Ver_09-05-14.01) - NTFSx86
Run by AKS at 19:03:47.62 on Sun 05/31/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.502.139 [GMT 5.5:30]

AV: avast! antivirus 4.8.1335 [VPS 090530-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Sunbelt Personal Firewall *enabled* {82B1150E-9B37-49FC-83EB-D52197D900D0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFLnch.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFSvc.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Sunbelt Software\Personal Firewall\SbPFCl.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Mozilla Firefox 3.5 Beta 4\firefox.exe
C:\Documents and Settings\AKS\Desktop\New Folder (3)\dds.scr

============== Pseudo HJT Report ===============

uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\progra~1\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [TFncKy] TFncKy.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\aks\startm~1\programs\startup\stardo~1.lnk - c:\program files\stardock\objectdock\ObjectDock.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\aks\applic~1\mozilla\firefox\profiles\uoicrp23.default\
FF - prefs.js: browser.startup.homepage - chrome://speeddial/content/speeddial.xul
FF - component: c:\documents and settings\aks\application data\mozilla\firefox\profiles\uoicrp23.default\extensions\speedtest@gotomyhelp.com\components\NetDiag.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll

c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox 3.5 beta 4\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox 3.5 beta 4\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-5-29 114768]
R1 SbFw;SbFw;c:\windows\system32\drivers\SbFw.sys [2009-5-27 270888]
R1 sbhips;Sunbelt HIPS Driver;c:\windows\system32\drivers\sbhips.sys [2008-6-21 66600]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-5-29 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-5-29 138680]
R2 SbPF.Launcher;SbPF.Launcher;c:\program files\sunbelt software\personal firewall\SbPFLnch.exe [2008-10-31 95528]
R2 SPF4;Sunbelt Personal Firewall 4;c:\program files\sunbelt software\personal firewall\SbPFSvc.exe [2008-10-31 1365288]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-5-29 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-5-29 352920]
R3 SBFWIMCL;Sunbelt Software Firewall NDIS IM Filter Miniport;c:\windows\system32\drivers\SbFwIm.sys [2009-5-27 65576]
S2 pdnevcw;System Update;c:\windows\system32\svchost.exe -k netsvcs [2005-12-22 14336]

=============== Created Last 30 ================

2009-05-31 17:26 <DIR> --d----- c:\program files\Trend Micro
2009-05-31 16:59 <DIR> a-dshr-- C:\cmdcons
2009-05-31 16:56 161,792 a------- c:\windows\SWREG.exe
2009-05-31 16:56 154,624 a------- c:\windows\PEV.exe
2009-05-31 16:56 98,816 a------- c:\windows\sed.exe
2009-05-31 16:56 <DIR> --ds---- C:\ComboFix
2009-05-29 17:37 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-05-28 13:03 <DIR> --d----- c:\program files\Yahoo!
2009-05-28 11:32 135,168 a----r-- c:\windows\UNDPX2A.exe
2009-05-28 11:32 53,693 a----r-- c:\windows\UNDPX2A.sys
2009-05-28 11:32 15,429 a----r-- c:\windows\system32\drivers\Sacm2A.sys
2009-05-28 11:29 <DIR> --d----- c:\program files\Mozilla Firefox 3.5 Beta 4
2009-05-28 11:26 <DIR> --d----- c:\program files\Stardock
2009-05-28 11:26 <DIR> --d----- c:\program files\common files\Stardock
2009-05-28 11:23 <DIR> --d----- c:\program files\VS Revo Group
2009-05-28 11:05 221,184 a------- c:\windows\system32\wmpns.dll
2009-05-28 11:05 0 a--shr-- c:\windows\system32\drivers\TOSHIBA_Satellite M100_S3A3050D003_PSMA0L-18203E.MRK
2009-05-28 11:04 <DIR> --d----- c:\documents and settings\aks\WINDOWS
2009-05-28 11:04 <DIR> --d----- c:\docume~1\aks\applic~1\Intel
2009-05-28 11:04 <DIR> --d----- c:\documents and settings\AKS
2009-05-28 10:59 21,275 a------- c:\windows\system32\drivers\AegisP.sys
2009-05-28 10:58 <DIR> --d----- c:\windows\LANChk
2009-05-28 10:55 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-05-28 10:55 9,600 a------- c:\windows\system32\drivers\hidusb.sys
2009-05-28 10:54 128,113 a------- c:\windows\system32\csellang.ini
2009-05-28 10:54 88,203 a------- c:\windows\agrsmmsg.exe
2009-05-28 10:54 77,824 a------- c:\windows\system32\tosmreg.exe
2009-05-28 10:54 10,165 a------- c:\windows\system32\tosmreg.ini
2009-05-28 10:54 7,671 a------- c:\windows\system32\cseltbl.ini
2009-05-28 10:54 110,592 a------- c:\windows\system32\cselect.exe
2009-05-28 10:54 45,056 a------- c:\windows\system32\csellang.dll
2009-05-28 10:54 <DIR> --d----- c:\program files\ltmoh
2009-05-28 10:54 68,096 -------- c:\windows\agrsmdel.exe
2009-05-28 10:54 <DIR> --d----- c:\windows\Options
2009-05-27 22:56 <DIR> --d----- c:\windows\pss
2009-05-27 22:55 <DIR> --d----- C:\TURBOC3
2009-05-27 22:48 1,060,864 a------- c:\windows\system32\MFC71.dll
2009-05-27 22:33 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-05-27 22:32 <DIR> --d----- c:\program files\GRETECH
2009-05-27 22:15 270,888 a----r-- c:\windows\system32\drivers\SbFw.sys
2009-05-27 22:15 65,576 a------- c:\windows\system32\drivers\SbFwIm.sys
2009-05-27 22:15 <DIR> --d----- c:\program files\Sunbelt Software
2009-05-27 22:12 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-27 22:12 73,728 a------- c:\windows\system32\javacpl.cpl

==================== Find3M ====================

2009-05-29 17:28 150,896 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2009-03-02 23:40 67,584 a------- c:\windows\system32\ff_vfw.dll
2004-08-04 17:30 167,765 a--shr-- c:\windows\system32\zdfge.dll

============= FINISH: 19:04:59.15 ===============

Attached Files

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#2 etavares


    Bleepin' Remover

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Posted 11 June 2009 - 08:20 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 warrioraks

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Posted 12 June 2009 - 04:52 AM

Thanks for attending to my query,i formatted my computer and the problem stands resolved for now.
thanks again.

#4 KoanYorel


    Bleepin' Conundrum

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Posted 13 June 2009 - 02:29 PM

Thanks for informing us. Good luck.

This thread is closed.
The only easy day was yesterday.

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