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Taskbar and Desktop disappearing and reappearing


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2 replies to this topic

#1 donerico

donerico

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  • Local time:07:34 PM

Posted 30 May 2009 - 09:49 PM

Two days ago my taskbar and desktop icons started to disappear and reappear every few seconds. I scanned for viruses and found a vundu virus with spybot which was presumably removed by spybot. I run vudufix and it told me that one virus was removed. The problem persisted. I downloaded AVAST and it found a trojan and removed it. Since then I have run Avast, AVG, spybot, malware bytes and karsperski and NONE of them report a virus. The problem persists. I have the Sytem FIle check utility and have tried coping and renaming explorer.exe (and changing the reference to it in the winlogon key in the register. Nothing has worked. Any ideas?
I am running XP Pro on a Dell Pentium 4 w/1 gig. When I run explorer.exe from the task manager 2 explorer windows open but my icons and taskbar do not return.


DDS (Ver_09-05-14.01) - NTFSx86
Run by HEG at 15:38:47.74 on Sat 05/30/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1022.589 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: avast! antivirus 4.8.1335 [VPS 090529-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Belkin\PCI F5D700F\Wireless Utility\Belkinwcui.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\HEG\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat\AcroIEFavClient.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\pci f5d700f\wireless utility\Belkinwcui.exe
IE: Add to EverNote - c:\program files\evernote\evernote\enbar.dll/2000
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - {2151DA8C-C5B6-4B4F-86AB-BDA449BF8747} - c:\program files\evernote\evernote\enbar.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Authentication Packages = msv1_0 relog_ap

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\heg\applic~1\mozilla\firefox\profiles\zxife2ex.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig?hl=en
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll

============= SERVICES / DRIVERS ===============

R0 SI3114;SiI-3114 SATALink Controller;c:\windows\system32\drivers\SI3114.sys [2003-9-3 54872]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-5-28 114768]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-29 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-5-29 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-29 108552]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-5-26 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-5-26 72944]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-5-28 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-5-28 138680]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-29 298776]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-5-28 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-5-28 352920]
R3 Belkin700F;Belkin Wireless G Desktop Card Service v7;c:\windows\system32\drivers\BLKWGDv7.SYS [2008-1-2 303616]
R3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [2008-1-2 13532]
S3 APL531;OVT Scanner;c:\windows\system32\drivers\ov550i.sys [2006-7-31 580992]
S3 hcw72ADFilter;WinTV HVR-950 USB Audio Filter Driver;c:\windows\system32\drivers\hcw72ADFilter.sys [2009-4-28 27904]
S3 hcw72ATV;WinTV HVR-950 NTSC;c:\windows\system32\drivers\hcw72ATV.sys [2009-4-28 1208448]
S3 hcw72DTV;WinTV HVR-950 ATSC/QAM;c:\windows\system32\drivers\hcw72DTV.sys [2009-4-28 1200768]
S3 McAfeeFramework;McAfee Framework Service;c:\program files\network associates\common framework\FrameworkService.exe [2005-3-8 98304]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-5-26 7408]

=============== Created Last 30 ================

2009-05-29 17:12 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-05-29 16:42 116,224 ac------ c:\windows\system32\dllcache\xrxwiadr.dll
2009-05-29 16:42 23,040 ac------ c:\windows\system32\dllcache\xrxwbtmp.dll
2009-05-29 16:42 17,408 ac------ c:\windows\system32\dllcache\xrxscnui.dll
2009-05-29 16:42 27,648 ac------ c:\windows\system32\dllcache\xrxftplt.exe
2009-05-29 16:42 4,608 ac------ c:\windows\system32\dllcache\xrxflnch.exe
2009-05-29 16:39 99,865 ac------ c:\windows\system32\dllcache\xlog.exe
2009-05-29 16:39 28,288 ac------ c:\windows\system32\dllcache\xjis.nls
2009-05-29 16:39 16,970 ac------ c:\windows\system32\dllcache\xem336n5.sys
2009-05-29 16:39 19,455 ac------ c:\windows\system32\dllcache\wvchntxx.sys
2009-05-29 16:38 12,063 ac------ c:\windows\system32\dllcache\wsiintxx.sys
2009-05-29 16:38 8,192 ac------ c:\windows\system32\dllcache\wshirda.dll
2009-05-29 16:38 8,832 ac------ c:\windows\system32\dllcache\wmiacpi.sys
2009-05-29 16:38 154,624 ac------ c:\windows\system32\dllcache\wlluc48.sys
2009-05-29 16:38 34,890 ac------ c:\windows\system32\dllcache\wlandrv2.sys
2009-05-29 16:38 771,581 ac------ c:\windows\system32\dllcache\winacisa.sys
2009-05-29 16:38 87,040 ac------ c:\windows\system32\dllcache\wiafbdrv.dll
2009-05-29 16:38 53,760 ac------ c:\windows\system32\dllcache\wiamsmud.dll
2009-05-29 16:36 17,024 ac------ c:\windows\system32\dllcache\usbohci.sys
2009-05-29 16:35 30,464 ac------ c:\windows\system32\dllcache\tbatm155.sys
2009-05-29 16:34 58,368 ac------ c:\windows\system32\dllcache\smiminib.sys
2009-05-29 16:33 17,664 ac------ c:\windows\system32\dllcache\sermouse.sys
2009-05-29 16:32 19,584 ac------ c:\windows\system32\dllcache\rasirda.sys
2009-05-29 16:31 121,344 ac------ c:\windows\system32\dllcache\phvfwext.dll
2009-05-29 16:30 51,552 ac------ c:\windows\system32\dllcache\ntgrip.sys
2009-05-29 16:29 49,024 ac------ c:\windows\system32\dllcache\mstape.sys
2009-05-29 16:29 12,416 ac------ c:\windows\system32\dllcache\msriffwv.sys
2009-05-29 16:29 2,944 ac------ c:\windows\system32\dllcache\msmpu401.sys
2009-05-29 16:29 22,016 ac------ c:\windows\system32\dllcache\msircomm.sys
2009-05-29 16:29 35,200 ac------ c:\windows\system32\dllcache\msgame.sys
2009-05-29 16:29 6,016 ac------ c:\windows\system32\dllcache\msfsio.sys
2009-05-29 16:29 51,328 ac------ c:\windows\system32\dllcache\msdv.sys
2009-05-29 16:27 15,744 ac------ c:\windows\system32\dllcache\lit220p.sys
2009-05-29 16:26 45,632 ac------ c:\windows\system32\dllcache\ip5515.sys
2009-05-29 16:26 90,200 ac------ c:\windows\system32\dllcache\io8ports.dll
2009-05-29 16:26 38,784 ac------ c:\windows\system32\dllcache\io8.sys
2009-05-29 16:26 13,056 ac------ c:\windows\system32\dllcache\inport.sys
2009-05-29 16:26 372,824 ac------ c:\windows\system32\dllcache\iconf32.dll
2009-05-29 16:26 100,992 ac------ c:\windows\system32\dllcache\icam5usb.sys
2009-05-29 16:26 20,480 ac------ c:\windows\system32\dllcache\icam5ext.dll
2009-05-29 16:26 154,496 ac------ c:\windows\system32\dllcache\icam4usb.sys
2009-05-29 16:26 45,056 ac------ c:\windows\system32\dllcache\icam5com.dll
2009-05-29 16:26 61,952 ac------ c:\windows\system32\dllcache\icam4ext.dll
2009-05-29 16:26 91,136 ac------ c:\windows\system32\dllcache\icam4com.dll
2009-05-29 16:26 26,624 ac------ c:\windows\system32\dllcache\icam3ext.dll
2009-05-29 16:24 28,288 ac------ c:\windows\system32\dllcache\grserial.sys
2009-05-29 16:23 11,850 ac------ c:\windows\system32\dllcache\f3ab18xj.sys
2009-05-29 16:22 20,992 ac------ c:\windows\system32\dllcache\dshowext.ax
2009-05-29 16:21 110,592 ac------ c:\windows\system32\dllcache\dc260usd.dll
2009-05-29 16:20 248,064 ac------ c:\windows\system32\dllcache\cl546xm.sys
2009-05-29 16:19 66,082 ac------ c:\windows\system32\dllcache\c_20273.nls
2009-05-29 16:18 23,552 ac------ c:\windows\system32\dllcache\atixbar.sys
2009-05-29 16:17 46,112 ac------ c:\windows\system32\dllcache\adptsf50.sys
2009-05-29 16:16 66,048 ac------ c:\windows\system32\dllcache\s3legacy.dll
2009-05-29 16:05 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-29 16:05 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-29 16:05 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-29 16:05 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-05-29 16:05 <DIR> --d----- c:\program files\AVG
2009-05-29 16:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-05-29 14:13 <DIR> --d----- C:\VundoFix Backups
2009-05-29 14:13 <DIR> --ds---- C:\ComboFix
2009-05-29 13:57 <DIR> --d--r-- c:\program files\Aston2
2009-05-29 13:30 <DIR> --d--r-- c:\program files\Aston
2009-05-29 12:34 1,032,192 a------- c:\windows\hugoexp.exe
2009-05-29 12:21 1,032,192 a------- c:\windows\hugo.exe
2009-05-29 11:25 <DIR> --d----- c:\docume~1\heg\applic~1\Malwarebytes
2009-05-29 11:25 40,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-29 11:25 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-05-29 11:25 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-05-29 11:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-05-28 10:25 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-28 10:25 73,728 a------- c:\windows\system32\javacpl.cpl
2009-05-28 09:14 <DIR> a-dshr-- C:\cmdcons
2009-05-27 23:24 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-05-27 19:59 2,709 a------- c:\windows\system32\giasusheas.dat
2009-05-14 00:38 2,709 a------- c:\windows\system32\linlocraet.dat
2009-05-06 15:21 <DIR> --d----- c:\program files\Western Digital
2009-05-01 17:32 32 a--s---- c:\windows\system32\3820458563.dat

==================== Find3M ====================

2009-04-22 22:47 2,709 a------- c:\windows\system32\upebxjeex.dat
2009-04-13 12:47 163,132 ac------ c:\windows\system32\drivers\secdrv.sys
2009-04-06 17:11 2,709 a------- c:\windows\system32\shearnierr.dat
2009-04-06 14:37 2,709 a------- c:\windows\system32\dllsshe32.dat
2009-03-28 00:17 2,709 a------- c:\windows\system32\todopp.dat
2009-03-27 18:21 2,709 a------- c:\windows\system32\hartoet.dat
2008-03-18 18:40 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat
2000-12-12 11:17 100,432 -------- c:\program files\Win2000PPAHotfix.exe

============= FINISH: 15:39:33.16 ===============

Attached Files



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#2 fireman4it

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Posted 11 June 2009 - 11:58 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 Orange Blossom

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Posted 15 June 2009 - 06:51 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

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