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Possible Infection(s)


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#1 weatherstation

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Posted 30 May 2009 - 03:15 PM

Hello, I would like to thank everyone running this site before hand for all their help.

I seem to be having some problems with my computer. Some of them obvious, others not so much.

First is the problem with spyware doctor and AVG telling me I have infections in svchost.exe and looking at the processes in task manager, there seems to be a lot of svchost.exes running at once.

The other problem is that when we use google to make searches, and we click on the link using google, it takes us to another site. Usually shopping sites... which is good in a way, considering it could take us wherever the virus wants.

Another symptom is when we start the computer, Photogallery wants to install every single time. And I have no idea what that is (our computer is shared by four other people) but the only way to stop it from trying again and again to install is by ending the process through task manager.

Fourth on the list are some microsoft alerts (maybe fake... not sure) telling me I'm infected with win32.brontok. Not sure what to do.

And finally, the last noticible problem is my computer running iexplore.exe at random times. I need to use task manager to stop it before sounds of movie trailers and videos plays over the speakers. Using process monitor I found that the command lines can be things like

"C:\Program Files\Internet Explorer\Iexplore.exe" http://www.fulldotfinds.com/pubac/ac.php?aid=151&sid=v5
and
"C:\Program Files\Internet Explorer\Iexplore.exe" http://www.alertsfind.com/ac.php?aid=151&sid=v5

I tried to manually remove some infections using spyware doctor and going through the registry and got rid of a lot of stuff, but theres some I just can't seem to get rid of. I'm guessing I should post a highjack this log, but I just want to check if there's anything I should do first.

Again, thanks.

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#2 boopme

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Posted 30 May 2009 - 11:43 PM

Welcome please run thesse 2 tools next and post back their log.

Now run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Please download GooredFix and save it to your Desktop. Double-click Goored.exe to run it. Select 1. Find Goored (no fix) by typing 1 and pressing Enter. A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt). Note: Do not run Option #2 yet.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 weatherstation

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Posted 31 May 2009 - 12:47 PM

Ok, thanks. Before running and installing Malwarebytes, I had to do this, but it worked:
http://www.malwarebytes.org/forums/index.php?showtopic=12709

Here's my goored log:

GooredFix v1.92 by jpshortstuff
Log created at 13:45 on 31/05/2009 running Option #1 (Don and Suzanne)
Firefox version 3.0.10 (en-GB)

=====Suspect Goored Entries=====

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.10\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.10\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\extensions]
"{3f963a5b-e555-4543-90e2-c3908898db71}"="C:\Program Files\AVG\AVG8\Firefox"

Thanks. Hope my computer's fixed! lol

#4 boopme

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Posted 31 May 2009 - 05:55 PM

Great !! if there are no more signs of infection..
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 weatherstation

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Posted 31 May 2009 - 06:23 PM

Ok, thanks for everything. Although the computer seems clean (it is running faster, and google now takes me to the right page). I seem to have lost the sound on my pc. Is there anything you can do to help? I have already started a topic.
http://www.bleepingcomputer.com/forums/t/230742/no-sound-whatsoever/

#6 boopme

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Posted 31 May 2009 - 06:45 PM

Ok this is ggod, excepting.. They will help you there..
Have you right clicked the Volume icon in the system tray and made sure the MUTED box is un checked?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 cvanobi

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Posted 16 June 2009 - 07:40 PM

I had same exact problem - plus - it begun hanging my computer. This rootkit turned out to be a UACd.sys trojan. UnHackMe helped me find it. I simply followed this post:
http://paperclockwork.blogspot.com/2009/03...-new-virus.html




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